Printing/Scanning Technician (IT Tech I) - Non-Merit

Baltimore County; Towson (MD); On-site; USD 35,000 - 50,000; Full time

Job summary

An established industry player seeks a Print Scanning Technician to join their Office of Information Technology. This role involves operating reproduction and scanning equipment, ensuring high-quality outputs, and managing print jobs efficiently. Ideal candidates will possess strong attention to detail, exceptional customer service skills, and a solid understanding of various software tools, including the Adobe Suite. This position offers a unique opportunity to contribute to the efficiency of document services within a dynamic environment. If you thrive in a hands-on role and enjoy working as part of a team, this is the perfect opportunity for you.

Qualifications

• Six months’ experience in operating reproduction and scanning equipment.
• Ability to work independently with minimal supervision.

Responsibilities

• Operate and maintain reproduction equipment for printing and scanning.
• Monitor quality of job output and ensure accuracy of scanned images.

Skills

MS Office

Adobe InDesign

Adobe Photoshop

Adobe Acrobat

Customer service skills

Attention to detail

Data entry skills

Education

High School Diploma or equivalent

Tools

Reproduction equipment

Scanning equipment

Job description

Regular Schedule: 34 hours per week

A Non-Merit vacancy exists in the Office of Information Technology.

Non-Merit positions are not classified within the Baltimore County Government Classification and Compensation Plan.

A list of eligible applicants will be established based on the examination as outlined below.

Current and future vacancies occurring in any Office or Department of Baltimore County General Government may be filled from the list of eligible applicants.

All interested candidates must apply at this time.

List all promotions and changes in job duties due toreclassification as separate work experiences on your application. Applicants must include the dates of the promotions and reclassifications.

Note: Failure to complete all fields of the "Work Experience" section of the application will result in your application not being considered. A resume will not be considered in determining your qualifications for a position. Applicants selected for an interview may provide a resume at that time.

You can attach your transcript(s) or license(s) to your application.

Failure to submit proof of Licenses, Certifications and Education will result in your application not being considered. Proof of licenses, certifications, and/or education must be submitted with each application.

DEFINITION OF RESPONSIBILITY

Under close supervision, operate and maintain reproduction equipment used for in-house printing and document scanning services.

EXAMPLES OF ESSENTIAL DUTIES

• Program and prepare jobs for printing, Color printing, photographic reductions and enlargements, punching, binding and folding.
• Setup, program and release jobs from print queue.
• Monitor quality of job output for correctness and image quality.
• Document scanning prep, which includes removing binding elements, locating, and removing obstructions to pages, optimizing pages for capture process, and correctly organizing the files for scanning based on instruction.
• Scanning to include operating and maintaining equipment and capture software, feeding documents, reviewing images for quality, and achieving minimum production requirements.
• Data entry indexing that requires alpha/numeric typing and/or capturing of required data based on instruction.

EXAMPLES OF OTHER DUTIES

• Prepare billing for work completed and related clerical duties such as counting, sorting, and filing.
• Place orders for printing supplies.
• Maintain inventory record of supplies.
• Maintain daily print job production logs and daily delivery manifests.
• Manage copier leases for the Towson campus.
• Manage vendors for out-sourced printing services.
• Document clean up that includes deleting blank pages that were missed during scanning process and rotating pages to ensure correct orientation, when required.
• Reordering scanned pages.
• Quality Assurance (QA) after scanning to include:
  • checking images and data for quality and accuracy
  • ensuring capture of all pages and quality of scanned images
  • ensuring accuracy of indexing/data entry
• Performs other related duties as required.

(NOTE:) The duties and responsibilities listed above are for the purpose of determining a common set of minimum qualifications for all positions in this class. They may not include all the essential job functions of each position in the class. Each position may not be required to perform all of the essential job functions listed.

Required Qualifications

Education, Training, and Experience

Education:Possession of a high School Diploma or equivalent

Experience:Six months’ experience in operating reproduction equipment and/or scanning equipment.

Knowledge, Skills, and Abilities (Entry-level)

• Ability to work independently or with minimal supervision.
• Ability to adapt to changing work requirements and priorities.
• Completing assigned tasks within established deadlines.
• Ability to read and understand operating manuals.
• Ability to follow directions.
• Ability to perform simple arithmetic calculations.
• Ability to keep simple records.
• Ability to communicate clearly and effectively.
• Effective interpersonal skills and the ability to work well as a team member.
• Exceptional Customer service skills.
• Knowledge in the use of MS Office, the Internet, and other internal applications necessary to complete routine and moderately complex tasks.
• Knowledge of the Adobe Suite software specifically Adobe InDesign, Adobe Photoshop, and Adobe Acrobat.
• Must have strong attention to detail with focus in Quality Control and Indexing.
• Ability to use various scanning and viewing equipment and tools to ensure accuracy and quality while meeting goals and requirements.

Proof of Licenses, Certifications and Education
Applicants are required to submit proof of licenses, certifications and education beyond high school to meet the required and preferred qualifications of the position. Diplomas or transcripts must show the applicant’s major field of study. Copies and unofficial transcripts are acceptable.

Failure to submit proof of Licenses, Certifications and Education will result in your application not being considered. Proof of licenses, certifications, and/or education must be submitted with each application.

Proof of Degree Equivalency
Applicants who have obtained a degree from outside the United States of America are required to submit degree equivalence documentation from World Education Services, Inc. (www.WES.org)

Mail or deliver documents to:
ATTN: Print Scanning Technician - Non-Merit
Office of Human Resources
Baltimore County Government
308 Allegheny Ave.
Towson, MD 21204

You can attach your transcript(s) or license(s) to your application.

EXAMINATION PROCEDURE
Applicants will be qualified based on an evaluation of their training and experience, as stated on their application. Applicants must state the dates and duties of past and present experience clearly and completely for evaluation purposes.

This position is required to be on-site, every day. There is an occasional (one – two times per year) need for flexibility with scheduled hours for special print requests, which may require working weekend or evening hours.

Physical and Environmental Conditions

The work of this classification entails frequent walking, standing, lifting and carrying heavy objects, and the operation of equipment requiring the use of coordinative and manipulative skills. Some duties require exposure to potentially hazardous conditions such as chemicals and the moving parts of a machine. Applicant must have the ability to lift cartons weighing up to 50 pounds, as required.

Employment Background Investigation

Incumbents must be of good moral character and emotionally stable. Applicants selected for an appointment to a position in Baltimore County must successfully complete an employment background investigation, including, but not limited to a criminal background, education, and fingerprint check.