Printer Technician Management

Administrative Resource Options, Inc.; San Francisco (CA); On-site; USD 45,000 - 65,000; Full time

Job summary

A leading international outsourcing firm is seeking a full-time office services management specialist. The role requires monitoring print devices, managing help desk support, and utilizing software tools. The ideal candidate will have proficiency in computer skills, network management, and MS Office, especially Excel. Unique employee benefits such as charity leave make this opportunity stand out.

Benefits

Medical, dental, and life insurance

401(k) plan with employer match

Paid time off for charity work

Donate for Life organ donor recognition

Qualifications

• Proficiency in computer and basic network skills.
• Intermediate knowledge of MS Office, especially Excel.
• Web access and Internet skills, including email and data entry.

Responsibilities

• Monitor and manage print devices and check for issues.
• Provide print driver installation and networking support.
• Manage help desk and service calls, prepare reports.

Skills

Proficiency in computer skills

Basic network skills

Intermediate knowledge of MS Office

Web access skills

Job description

Administrative Resource Options (ARO) is a leading international outsourcing firm specializing in office services management. We are a privately held, certified woman-owned business with a presence in 28 states across the U.S. and 4 provinces in Canada. Our services include copy/print, mail and package handling, reception, printer/copier fleet management, and office supply management.

We offer comprehensive employee benefits, including medical, dental, life insurance, and a 401(k) plan with employer match. Unique benefits such as paid time off for charity work (Charity Leave) and Donate for Life organ donor recognition are also available. Celebrating our 25th year in business, we are committed to continued growth.

Note: ARO is not a temp or staffing agency. This is a full-time opportunity.

Job Description

The role involves utilizing software tools to monitor and proactively manage print devices, checking for issues such as low supplies, errors, connectivity faults, and lack of functionality. Responsibilities include providing print driver installation and networking support, basic training, managing help desk and service calls, and preparing basic reports.

Qualifications

Required Candidate Skills:

• Proficiency in computer and basic network skills
• Intermediate knowledge of MS Office, especially Excel, for reporting purposes
• Web access and Internet skills, including sending/receiving emails, file management, and data entry
• Ability to navigate internet browsers like Internet Explorer