Printer/Copier Technician Apprentice

Impact Networking, LLC.; Madison (WI); On-site; USD 42,000 - 49,000; Full time

Job summary

Join a leading managed services provider as a Copier Technician Apprentice. Gain hands-on experience in digital office equipment through comprehensive training. Enjoy a supportive culture focused on innovation and growth, with opportunities for advancement and a competitive starting salary.

Benefits

20 days of PTO plus 12+ paid holidays

Flexible Sick Day Policy

Comprehensive Health, Disability Life, Dental and Vision Plans

401(K) discretionary match & retirement plans

On-going training & development opportunities

Qualifications

• Must be self-motivated with good communication skills.
• Ability to work on your own and as part of a team.

Responsibilities

• Work alongside experienced Field Service professionals.
• Complete various trainings as it pertains to our preferred vendors.
• Training to provide onsite customer service and maintenance.

Skills

Communication

Self-motivation

Teamwork

Education

High school diploma or equivalent

Job description

Impact is hiring Copier Technician Apprentices for our Nationally ranked Best and Brightest Workplace!

Impact is a leading national managed services provider, specializing in: IT & Cloud, Cybersecurity, Digital Transformation & AI, Integrated Marketing, and Print & Document Management. Our partnerships are defined by thoughtful business strategy, solutions architecture, technology deployment, and ongoing support –with a driving focus to bring enterprise-level resources to the SMB and midmarket. We are committed to customer-centric excellence, delivering tailored solutions that enhance client value and drive sustainable growth. Join our team of experts and be part of an innovative culture that puts customers at the heart of everything we do.

Founded in 1999, Impact proudly remains privately-held and locally-owned, employing 800+ experts across 20+ US locations. Recognized for rapid growth and innovation, Impact has seen over a 20% annual growth rate, and championed a vibrant, employee-focused culture.

Overview

Join the Impact Service Team and be put on a path to become a technical expert in digital office equipment/copiers through our hands-on on-the-job training. Opportunity to grow and advance through on-going education and certifications, while working under the guidance of an experienced colleague.

Impact Networking specializes in the service and support of Konica, Kyocera, Ricoh, and HP digital printing solutions. We focus exclusively on Digital Equipment and Solutions that position Impact Networking a step ahead of our competitors. Impact Field Service Technicians strive to provide the highest level of customer service while ensuring productive and reliable equipment performance.

Apprentices will work full-time Monday thru Friday 8 AM – 5 PM and will be provided a wide range of training certifications including online and instructor led classes. You will get hand-on experience with equipment setup, implementation, and service call process.

• Work alongside experienced Field Service professionals and get hands-on experience for your future success
• Complete various trainings as it pertains to our preferred vendors (Konica, Kyocera, Ricoh & HP)
• Become proficient with networking and remote diagnostic tools
• Training to provide onsite customer service, field repair, and maintenance of digital office equipment at our customers’ facilities

Things We Are Looking For

• High school diploma or equivalent required
• Must be self-motivated with good communication skills
• Ability to work on your own and as part of a team
• Ability to do light lifting of at least 50 pounds
• Requires a valid state driver's license
• Results oriented

Why Join Us?

Our purpose is people. We empower them to innovate, grow, and succeed. That's how we change the world – one person, one company, one community at a time.

At the heart of everything we do are our core values, which guide how we work, grow, and succeed together:

• Innovation: We embrace change because innovation lives outside the comfort zone.
• Passion: We are driven by purpose, fueled by passion, and obsessed with making an impact.
• Honesty: We are fiercely transparent and consistently honest.
• Fun: We fuel work with fun, knowing life's too short for boring.
• Low Ego: We champion ideas over titles, because brilliance knows no rank.
• One Team: We win as a team, we lose as a team, we are one team.
• Starting salary of $42,000 annually
• Company van upon completion of Apprenticeship
• 20 days of PTO plus 12+ paid holidays
• Flexible Sick Day Policy
• Comprehensive Health, Disability Life, Dental and Vision Plans
• 401(K) discretionary match & retirement plans
• On-going training & development opportunities

Join us at Impact, where your ideas matter, your growth is supported, and your work creates real change. Let’s build something incredible together!