Print Solutions Lead - Retail Sales Supervisor

Staples; Forsyth (IL); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Full-time hours

Weekly pay

401(k) with company match

Medical, dental and vision insurance

Paid time off

Employee discounts

Career development program

Bonus plan eligible

Job summary

Staples in Forsyth, IL is hiring Print Supervisors to direct a team in driving results by selling total print solutions that help customers achieve their print and marketing goals. You will lead a collaborative store culture, coach associates in exceptional service, and focus on customer engagement, quality, and community.

Responsibilities include building customer relationships, offering creative print options, leveraging Salesforce for proactive outreach, and ensuring operational excellence

Qualifications

• Flexible schedule to meet store needs.
• Experience directing a team and managing multiple priorities.
• Basic computer skills: email, Word, saving/opening files.
• Attention to detail and spotting quality issues.
• Experience overcoming objections and understanding customer needs.
• Ability to collaborate in a fast-paced environment.
• Ability to manage conflicts constructively.
• Demonstrated honesty and integrity with customer and business information.
• Ability to lift/move 10–50 pounds and stand/walk for long periods.

Responsibilities

• Connect with customers and build relationships to offer total print solutions.
• Drive customer satisfaction through engagement, quality, and community.
• Coach associates in service, consultative selling, and total solutions.
• Lead and develop a team focused on operational excellence and sales margin.
• Discuss options with customers to deliver a complete print solution and drive sales.
• Use Salesforce to manage customers through in-store engagement and proactive outreach.
• Be flexible to perform other duties as assigned.

Skills

Flexible schedule

Team leadership

Basic computer skills

Attention to detail

Objection handling

Collaboration

Conflict management

Integrity

Physical ability

Job description

Staples in Forsyth, IL is hiring Print Supervisors to direct a team in driving results by selling total print solutions that help customers achieve their print and marketing goals. You will lead a collaborative store culture, coach associates in exceptional service, and focus on customer engagement, quality, and community.

Responsibilities include building customer relationships, offering creative print options, leveraging Salesforce for proactive outreach, and ensuring operational excellence