Print & Shipping Customer Experience Specialist

FedEx Group; Westwood (GA); On-site; USD 32,000 - 52,000; Full time

Job summary

FedEx Office is seeking a Store Consultant in Georgia to deliver a superior customer experience by utilizing consultative selling across print, signs & graphics, and shipping. The role involves taking orders, providing pricing, and guiding customers to appropriate FedEx Office solutions, while efficiently operating store equipment and maintaining a clean, safe retail environment.

The position requires strong communication, customer service skills, and the ability to manage multiple tasks in a

Qualifications

• High school diploma or equivalent education.
• 6+ months of specialized experience.
• Excellent verbal and written communication skills.

Responsibilities

• Delivers a positive customer experience by understanding needs and offering appropriate FedEx Office products and services.
• Takes orders and provides pricing information while coordinating store activities.
• Operates and maintains printing, shipping, and related equipment and prepares items for shipment.

Skills

Customer service

Retail sales

Communication

Education

High school diploma

Job description

FedEx Office is seeking a Store Consultant in Georgia to deliver a superior customer experience by utilizing consultative selling across print, signs & graphics, and shipping. The role involves taking orders, providing pricing, and guiding customers to appropriate FedEx Office solutions, while efficiently operating store equipment and maintaining a clean, safe retail environment.

The position requires strong communication, customer service skills, and the ability to manage multiple tasks in a