Print Production Specialist / Customer Service Rep

PostNet Syracuse; Charleston (SC); Hybrid; USD 17,000 - 21,000; Full time

Benefits offered by this job

Opportunity for advancement

Employee discounts

Flexible schedule

Job summary

PostNet West Ashley in Charleston, SC is seeking a Print Production Specialist / Customer Service Rep to work in-store, full-time. You will move between the counter, production floor, and computer, helping customers with print and shipping while operating printers and finishing equipment.

The ideal candidate is proficient in Adobe Creative Suite and Microsoft Office, with print-production experience and strong communication under pressure.

Qualifications

• Comfortable in Adobe Creative Suite, especially preparing files for print (bleeds, fonts, color, resolution).
• Windows + Microsoft Office (Excel matters).
• Print-shop, copy-center, or sign-shop experience preferred.
• Calm in stressful scenarios while managing competing priorities in print and customer service.
• Clear written and in-person communication.

Responsibilities

• Greet walk-ins and help them with print or shipping needs.
• Preflight and fix customer files in Adobe (InDesign, Illustrator, Photoshop, Acrobat).
• Run and tend digital and wide-format equipment; cut, fold, laminate, and pack jobs.
• Keep jobs organized in our file system and hit pickup times.
• Build straightforward quotes in Excel and send them cleanly to potential clients.

Skills

Adobe Creative Suite

Microsoft Office

Customer service

Print production

Communication

Tools

InDesign

Illustrator

Photoshop

Acrobat

Job description

Benefits:

• Opportunity for advancement
• Employee discounts
• Flexible schedule

Print Production Specialist / Customer Service Rep

PostNet West Ashley — Charleston, SC
Full-time (in-store, not remote)
$12.00 - $15.00 per hour

We’re a family-owned print and shipping center that has been serving the Charleston and West Ashley area for 23 years. We're looking for an energetic, positive person to join our team. This is not a desk-only design job; you will be on your feet most of the day moving between the counter, the production floor and the computer.

Schedule

Mon–Fri 9:00am–5:00pm
Saturday 10:00am–2:00pm.
Up to 3 Saturdays per month.
Closed Sundays.

What you’ll do

• Greet walk-ins and help them with print or shipping needs
• Preflight and fix customer files in Adobe (InDesign, Illustrator, Photoshop, Acrobat)
• Run and tend digital and wide-format equipment; cut, fold, laminate, and pack jobs
• Keep jobs organized in our file system and hit pickup times
• Build straightforward quotes in Excel and send them cleanly to potential clients

What we’re looking for

• Comfortable in Adobe Creative Suite, especially preparing files for print (bleeds, fonts, color, resolution)
• Windows + Microsoft Office (Excel matters)
• Print-shop, copy-center, or sign-shop experience preferred
• Calm in stressful scenarios while managing competing priorities in print and customer service.
• Ability to remain positive, professional and courteous under pressure
• Clear written and in-person communication
• Fast talker, fast thinker and fast mover

Training

You’ll learn about using our equipment, printers, customer quoting, and file standards.

Location Information

PostNet West Ashley
2245-C Ashley Crossing Drive
Charleston, SC 29414