Print Production & Customer Service Specialist

PostNet Syracuse; Charleston (SC); Hybrid; USD 17,000 - 21,000; Full time

Benefits offered by this job

Opportunity for advancement

Employee discounts

Flexible schedule

Job summary

PostNet West Ashley in Charleston, SC is seeking a Print Production Specialist / Customer Service Rep to work in-store, full-time. You will move between the counter, production floor, and computer, helping customers with print and shipping while operating printers and finishing equipment.

The ideal candidate is proficient in Adobe Creative Suite and Microsoft Office, with print-production experience and strong communication under pressure.

Qualifications

• Comfortable in Adobe Creative Suite, especially preparing files for print (bleeds, fonts, color, resolution).
• Windows + Microsoft Office (Excel matters).
• Print-shop, copy-center, or sign-shop experience preferred.
• Calm in stressful scenarios while managing competing priorities in print and customer service.
• Clear written and in-person communication.

Responsibilities

• Greet walk-ins and help them with print or shipping needs.
• Preflight and fix customer files in Adobe (InDesign, Illustrator, Photoshop, Acrobat).
• Run and tend digital and wide-format equipment; cut, fold, laminate, and pack jobs.
• Keep jobs organized in our file system and hit pickup times.
• Build straightforward quotes in Excel and send them cleanly to potential clients.

Skills

Adobe Creative Suite

Microsoft Office

Customer service

Print production

Communication

Tools

InDesign

Illustrator

Photoshop

Acrobat

Job description

PostNet West Ashley in Charleston, SC is seeking a Print Production Specialist / Customer Service Rep to work in-store, full-time. You will move between the counter, production floor, and computer, helping customers with print and shipping while operating printers and finishing equipment.

The ideal candidate is proficient in Adobe Creative Suite and Microsoft Office, with print-production experience and strong communication under pressure.