Print Production Operator

ARC Document Solutions; Virginia Beach (VA); On-site; USD 38,000 - 56,000; Full time

Job summary

ARC Document Solutions in Virginia Beach, VA is seeking a Full-time Print Production Operator to join our hands-on team. You will work with wide-format and small-format printers, handling binding, laminating, finishing, and installation.

The role involves receiving and processing orders, troubleshooting printing issues, inspecting output, and performing basic maintenance. A strong customer service mindset helps uphold our service quality.

Qualifications

• Minimum 2 years experience in large-format production.
• Must be able to read a standard tape measure.
• Able to lift a minimum of 50 lbs.
• Experience with binding, laminating, and finishing.
• Basic knowledge of computers.

Responsibilities

• Receive, process, and maintain orders and prioritize work.
• Process PDFs and graphics files from email, walk-in, or other methods.
• Troubleshoot problems during submission or printing.
• Inspect finished work for sharpness and sizing.
• Perform minor maintenance and replenish consumables.
• Provide good customer service to current accounts.
• Follow detailed written and verbal instructions.
• Wrap completed work for delivery to customers or next department.
• Report mechanical failures to Production/Branch Manager.
• Load and unload print materials and maintain a safe environment.

Skills

Large-format production

Tape measure reading

Customer service

Tools

Large-format printers

Binding equipment

Job description

ARC is looking for a Full-time Print Production Operator to help us continue to provide the best employment experience for employees; and, continued excellent service for our customers.

ARC Document Solutions is seeking an experienced Print Production Staff member for Print Production Department. In this position, you will receive and process wide-format print work utilizing small & large-format black and white printers. If you have a background specifically with large format digital printing, then this might be a job for you. This is a hands-on role and will require expert knowledge of large-format equipment- including techniques for the pre-press, printing, cutting, finishing, and installation.

Description:

The Print Production Operator works directly with the Operations teams by coordinating and processing orders for material or merchandise received by mail, e-mail, fax, telephone, or personally from customers. The ideal candidate would have previous print experience with small-format AND large-format printers. The job would also include binding, laminating, and other finishing duties. Basic knowledge of computers is expected.

• Receive, process, and maintain orders, and prioritize work assignments based on customer needs, workload, and machine capabilities.
• Process PDF, and graphics files that come in e-mail, delivery, walk-in, or other methods.
• Troubleshoot problems that occur during job submission or the printing process.
• Inspect finished work for sharpness, the density of line, the position, count, and sizes.
• Minor maintenance functions include cleaning, replenishing consumables, replacing filters, and waste containers.
• Provide good customer service to maintain current accounts and enhance the company's image.
• Process, comprehend, and follow detailed written and verbal instructions.
• Gather, organize, and wrap completed work for delivery to customers or the next department.
• Report mechanical failure to the Production Manager or Branch Manager.
• Load and unload print materials and help maintain a safe and clean environment.

Experience and Qualifications:

• Minimum (2) years experience in large-format production
• Knowledgeable in the movement of materials through the printing process
• Must be able to use and read a standard tape measure
• Able to lift a minimum of 50 lbs. on a consistent basis
• Ability to report to work as scheduled to support business operations
  • M-F 8:00 AM - 5:00 PM
• Willing to work reasonable overtime when needed to meet customer demands and shop goals.
• Able to work in a fast-paced, high-pressure environment.
• Self-motivated with the ability to work independently, and resourcefully with minimal oversight

ARC Document Solutions, provides technology and services to businesses of all types, with a focus on the architectural, engineering, and construction industry, in thousands of customer locations nationwide, 170 worldwide service centers, and secure document storage in the cloud. Find out more at www.e-arc.com.

If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request to [e-mail] and use the words “Accommodation Request” in your subject line.

We are an Equal Employment Opportunity (“EEO”) Employer.

It has been and will continue to be a fundamental policy of ARC Document Solutions and RIOT Creative Imaging not to discriminate based on race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, domestic violence victim status, sexual orientation, age, national origin, alienage or citizenship status, veteran or military status, disability, medical condition, genetic information, caregiver status, unemployment status or any other characteristic prohibited by federal, state and/or local laws.

This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination.

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