Print Production Assistant

Facilities Maintenance Management, LLC. (FMM); Lake Charles (LA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Paid holidays

Training & development

Voluntary benefits

Job summary

Lettermans is a full-service visual communication print company seeking a dependable Print Production Assistant to join our Lake Charles team. This full-time role involves working with customers, computers, and production equipment in a fast-paced print and graphics environment.

The ideal candidate is organized, detail-oriented, quick to learn new software, and willing to assist wherever needed to keep orders moving through production. We value strong communication, reliability, and teamwork.

Qualifications

• Strong computer skills with email and Office apps.
• Excellent communication and customer service abilities.
• Ability to manage multiple projects and follow instructions.
• Detail-oriented with commitment to quality.
• Team player who can work with production staff.

Responsibilities

• Assist customers with print, signage, and graphics orders.
• Gather project information and prepare print production work orders.
• Answer incoming phone calls and assist with customer inquiries.
• Operate large-format printing equipment for wide-format documents, signage, and graphics.
• Prepare digital files for production.
• Monitor jobs for quality, accuracy, and completion.
• Assist with finishing, packaging, and preparing completed orders.
• Communicate with customers and team members regarding job requirements and deadlines.
• Maintain an organized and professional production area.

Tools

Adobe Creative Cloud

Large-format printers

Job description

Benefits

• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Dental insurance

Lettermans is a full-service visual communication print company offering signage and graphics printing, ADA braille manufacturing, technical document printing, and presentation document printing for architectural, interior design, and construction professionals.

Our Mission

We help our clients see their vision in print through a commitment to quality standards, advanced technology, and a knowledgeable, well-trained staff that prints with passion.

Job Summary

Lettermans is seeking a dependable, customer-focused Print Production Assistant to join our Lake Charles team. This is a full-time position for someone who is comfortable working with customers, computers, and production equipment in a fast-paced print and graphics environment. The ideal candidate is organized, detail-oriented, comfortable learning new equipment and software, and willing to assist wherever needed to keep customer orders moving through production.

Responsibilities (included But Are Not Limited To)

• Assist customers with print, signage, and graphics orders
• Gather project information and prepare print production work orders
• Answer incoming phone calls and assist with customer inquiries
• Operate large-format printing equipment for wide-format documents, signage, and graphics
• Prepare digital files for production
• Monitor jobs for quality, accuracy, and completion
• Assist with finishing, packaging, and preparing completed orders
• Communicate with customers and team members regarding job requirements and deadlines
• Maintain an organized and professional production area

Required Skills and Qualifications

• Strong computer skills
• Proficiency with email and Microsoft Office applications, including Word, Excel, and PowerPoint
• Strong communication and customer service skills
• Ability to follow instructions and manage multiple projects
• Strong attention to detail and commitment to quality
• Dependable and able to work effectively as part of a team
• Previous printing, production, signage, or graphics experience is a plus, but not required
• Experience with Adobe Creative Cloud, including Illustrator, Photoshop, or Acrobat is a plus, but not required.

Benefits

• Health insurance (50% of employee premium paid by Lettermans).
• Voluntary optional benefits.
• Paid Time Off (PTO).
• Paid holidays.

Working Hours

Monday through Friday, 8:00 AM – 5:00 PM.