Print Operator

State of North Carolina; Raleigh (NC); On-site; USD 35,000 - 50,000; Full time

Job summary

The State of North Carolina is hiring an Operator/Print Operation responsible for managing high-volume printing tasks. This position includes operating various printing and fulfillment equipment and ensuring quality control under tight deadlines. Ideal candidates should possess a high school diploma and experience in a similar setting. Competitive compensation and comprehensive benefits are offered.

Benefits

Health insurance options

Paid vacation and sick leave

Retirement plans

Paid parental leave

Qualifications

• Experience operating high-volume printing or mailing equipment.
• Ability to follow production workflows.
• Demonstrated track record in quality control measures.

Responsibilities

• Operate printing, inserting, and fulfillment equipment.
• Monitor print quality and reprint as needed.
• Coordinate workflows and production priorities.

Skills

High-volume printing operation

Quality assurance

Equipment maintenance

Inventory management

Education

High School Diploma or GED

Tools

Pitney Bowes Flexible Productivity Series 9

Rival inserters

Pallet jacks

Job description

2 days ago Be among the first 25 applicants

This Position Is Funded In Part Through Federal Funds.

The Operator/Print Operation is responsible for operating printing and fulfillment equipment to ensure accurate and timely processing of client and county Department of Social Services (DSS) reports. This position supports the coordination of print schedules, equipment operations, and quality assurance within the North Carolina Department of Health and Human Services (NC DHHS) Information Technology Division. The role involves direct operation of high-volume inserting and folding equipment under established production deadlines.

This position contributes to the delivery of essential documents to internal and external stakeholders, supporting NC DHHS's mission to ensure consistent, reliable, and secure services. The work helps maintain service-level agreements and upholds the integrity of mass communication for health and human service programs.

Key Duties Include

• Operate printing, inserting, and fulfillment equipment such as Pitney Bowes Flexible Productivity Series 9 (FPS 9) and Rival inserters.
• Perform routine maintenance on printing and inserting systems.
• Coordinate print workloads and production priorities with management and staff.
• Process print jobs and merge/sort reports for agency clients and county Departments of Social Services (DSS).
• Monitor print quality and isolate damaged work for reprinting.
• Track and restock inventory of print and fulfillment supplies.
• Operate pallet jacks to retrieve supplies and unload delivery trucks.
• Communicate with clients and vendors to ensure fulfillment expectations are met.
• Adjust schedules to meet print deadlines and collaborate with co-workers to meet unit goals.
• Document and report equipment issues to management for timely resolution.
  
  

About the NC Department of Health and Human Services (DHHS):

The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence.

About The NC DHHS Information Technology Division

In collaboration with our partners, the North Carolina Department of Health and Human Services (DHHS) protects the health and safety of all North Carolinians and provides essential health and human services. The IT division (ITD) is one of the divisions that report to the Operational Excellence portfolio. The ITD division comprises six sections: Implementation and Operations, Strategy and Workforce, Enterprise Technology, Vendor and Finance, Data and Analytics, and Cyber and Privacy. Team ITD offers the following services but not limited to implementations, operations, project/portfolio management, infrastructure, consulting, business division liaison, digital transformation, IT strategy, enterprise technology, IT contract and vendor management, and data office services.

Compensation And Benefits

The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees. Visit website for benefits: https://oshr.nc.gov/state-employee-resources/benefits.

For more information about DHHS: https://www.ncdhhs.gov/

Listed below are the knowledge, skills and abilities (KSAs) associated with the position. Â These KSAs, along with the minimum education and experience listed, are required in order to be deemed "eligible" for the position therefore you must provide supporting information, within the body of your application, to demonstrate your possession of each KSA listed.Â

Qualified applicants must possess, and application must clearly reflect work experience that demonstrates the following:

• Experience operating or assisting with high-volume printing, inserting, or mailing equipment in a production environment.
• Demonstrated experience following production workflows or task schedules in a job setting.
  
  

Management Preferences

• Experience operating high-volume inserting or mailing systems, such as Pitney Bowes Flexible Productivity Series 9 (FPS 9) or Rival Inserters.
• Familiarity with print fulfillment equipment such as folders, stackers, or pallet jacks.
• Knowledge of mass benefit disbursement processes related to the North Carolina Department of Health and Human Services (NC DHHS).
  
  

Some state job postings say you can qualify by an "equivalent combination of education and experience." If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See https://oshr.nc.gov/experience-guide for details.

Qualified applicants must possess, and application must clearly reflect work experience that demonstrates the following:

Graduation from High School or General Educational Development (GED) diploma

The North Carolina Department of Health and Human Services (DHHS) is an Equal Opportunity Employer who embraces an Employment First philosophy which consists of complying with all federal laws, state laws and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job. For more information about DHHS: https://www.ncdhhs.gov/.

DHHS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position.

It is critical to our screening and salary determination process that applications contain comprehensive information. Information should be provided in the appropriate areas to include the beginning and ending dates of jobs worked, education with the date graduated, all work experience, and certificates / licenses. Resumes will not be accepted in lieu of completing this application. Answers to Supplemental Questions must refer to education or work experience listed on this application to receive credit. Degrees must be received from appropriately accredited institutions.

• Applicants seeking Veteran's Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications.
• Applicants seeking National Guard Preference must attach a NGB 23A (RPAS) if they are a current member of the NC National Guard in good standing. If a former member of the NC National Guard, who served for at least 6 years and was discharged under honorable conditions, they must attach either a DD256 or NGB 22.
• If applicants earned college credit hours but did not complete a degree program, they must attach an unofficial transcript to each application to receive credit for this education.
• Applicants may be subject to a criminal background check. All candidates selected for positions considered "Positions of Trust" will be subject to a criminal background check.
  
  

Applications for positions requiring specific coursework must be accompanied by a copy of the applicant's transcript. Applicants with degrees not conferred at a United States college or university must attach verification that their degree is equivalent to a similar degree from a U.S. institution. The Office of State Human Resources uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent. For a list of organizations that perform this specialized service, please visit the NACES membership website at https://www.naces.org/members. Transcripts, degree evaluations and cover letters may be uploaded with your application.

NOTE: Applicants will receive communication via email only for updates on the status of their application or any questions on their application. If there are any questions about this posting other than your application status, please contact Talent Acquisition at [e-mail].

To check the status of an application, please log in to your NC Government Job Opportunities account and click "Application Status".Â

For technical issues with your application, please call the NeoGov Help Line at 877-204-4442. If you have a technical issue with your Government Jobs account, please call their Help Line at 1-855-524-5627.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  IT Services and IT Consulting

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