PRINICIPAL ARCHITECT

TechDigital Group; Addison (TX); Vor Ort; USD 130.000 - 160.000; Vollzeit

Zusammenfassung

TechDigital Group is looking for a Principal Architect to shape the technological landscape in Addison, TX. This hybrid role involves designing innovative solutions that enhance user experience and improve operational efficiency. The ideal candidate will have 10-12 years of architectural experience, strong customer service skills, and expertise in leading cross-functional teams.

You will also drive continuous improvement in system performance and engage with external partners to leverage expertise, all while adhering to industry standards.

Qualifikationen

• Strong background in architectural design and implementation focusing on customer service.
• Expertise in integrating complex systems and technologies.
• Proven ability in leading cross-functional teams in a hybrid work environment.

Aufgaben

• Lead design and development of architectural solutions aligning with business goals.
• Oversee implementation of technology strategies for customer interactions.
• Develop and maintain architectural documentation supporting ongoing projects.

Kenntnisse

Customer Service

Architectural Design

Problem-Solving

Cross-Functional Team Leadership

Documentation

Ausbildung

Bachelor's degree in computer science, information technology, or a related field

Jobbeschreibung

Job Title: PRINICIPAL ATCHTECT

Job Summary: As a Principal Architect, you will play a pivotal role in shaping the technological landscape of our organization. With a focus on customer service, you will design and implement innovative solutions that enhance user experience and operational efficiency. This hybrid role requires a deep understanding of architectural principles and the ability to collaborate across teams to achieve strategic objectives.

Experience: 10 to 12 years

Required Skills: Customer Service

Technology: Not Applicable

Shift: Day

Work Model: Hybrid

Job Location: USTXADDC01 Addison, TX USA

Job Type: 40CW01 Business Associate - BC

Sub Contractor Allowed: Yes

Responsibilities

• Lead the design and development of architectural solutions that align with business goals and customer service requirements.
• Oversee the implementation of technology strategies to improve customer interactions and satisfaction.
• Provide technical expertise and guidance to cross‑functional teams to ensure seamless integration of systems.
• Collaborate with stakeholders to identify and address architectural challenges and opportunities.
• Develop and maintain architectural documentation to support ongoing and future projects.
• Ensure that all architectural solutions adhere to industry standards and best practices.
• Evaluate and recommend new technologies and tools to enhance the customer service experience.
• Monitor and assess the performance of architectural solutions to ensure they meet organizational objectives.
• Drive continuous improvement initiatives to optimize system performance and user experience.
• Facilitate workshops and training sessions to share architectural knowledge and best practices.
• Support the development of long‑term technology roadmaps that align with business strategy.
• Engage with external partners and vendors to leverage additional expertise and resources.
• Foster a culture of innovation and collaboration within the technology team.

Qualifications

• Possess a strong background in architectural design and implementation with a focus on customer service solutions.
• Demonstrate expertise in integrating complex systems and technologies to enhance user experience.
• Exhibit excellent problem‑solving skills and the ability to address technical challenges effectively.
• Have a proven track record of successfully leading cross‑functional teams in a hybrid work environment.
• Show proficiency in documenting and communicating architectural solutions to diverse audiences.
• Display a commitment to staying updated with the latest industry trends and technologies.
• Hold a bachelor's degree in computer science, information technology, or a related field.