Principal Workfront Consultant

Visa Hunt; United States; On-site; USD 150,000 - 230,000; Full time

Job summary

Acxiom is seeking a Principal Workfront Consultant (Adobe Practice) to lead client success, acting as the technical lead for Workfront engagements. You will combine deep project management expertise with strong relationship skills to maximize value realization for Adobe Workfront investments.

The role is remote and can be located anywhere in the U.S., with a focus on developing strategic value through standardized success frameworks and measurable ROI for client engagements.

Qualifications

• Experience in managing client success or consulting engagements.
• Ability to translate client objectives into measurable value outcomes.
• Strong communication and stakeholder management skills.
• Hands-on guidance for Workfront optimization and best practices.
• Familiarity with system integrations and data mapping.

Responsibilities

• Develop and execute value realization plans aligned with client objectives.
• Provide guidance on Workfront architecture, scalability, and security best practices.
• Own client success metrics to demonstrate measurable business value.
• Lead workshops and stakeholder sessions to define success criteria and metrics.

Skills

Relationship management

Strategic thinking

Client advocacy

Analytical skills

Project management

Education

Bachelor’s degree

Tools

Adobe Workfront

Workfront Fusion

APIs

Job description

The Principal Workfront Consultant (Adobe Practice) will serve as the primary advocate for client success, ensuring maximum value realization from a client's Adobe Workfront investment. This role is the technical lead for Adobe Workfront engagements. You will combine deep technical expertise in project management solutions with exceptional relationship management skills to drive client satisfaction and loyalty. This role requires a strategic mindset to understand complex business needs, while providing hands-on guidance for optimizing Workfront and implementing best practices.

This role can be located almost anywhere in the U.S.

Adobe Workfront Solution Expertise

• Develop and execute comprehensive success plans that align Workfront capabilities with client business objectives
• RecommendWorkfront Fusion scenarios, modules, and routes to optimize automated workflows and business processes
• Recommendsystem integrations using connectors and APIs to ensure seamless data flow between Workfront and other enterprise systems
• Provide expert guidance on Workfront architecture, scalability, performance optimization, and security best practices
• Stay current with latest Adobe Workfront releases, features, and industry best practices to drive continuous improvement

Value Analysis/Solutions/Outcomes

• Able to take client business objectives and turn them into comprehensive Value Realization programs(e.g.,success metrics, measurement frameworks, and timeline milestones)
• Evaluate information gathered from multiple client sources, reconcile conflicting priorities, decompose high-level business goals into actionable value drivers, and abstract tactical activities into strategic value narratives
• Proactively identify and communicate value realization opportunities and risks totheclient
• Own and monitor client success metrics and key performance indicators to ensure all deliverables demonstrate measurable business value

Strategic Value Thinker

• Serve as a Value Realization thought leader for assigned client engagements by implementing success frameworks and measurement capabilities that align withtheoverall business strategy
• Understand the client's business objectives and proactively manage client and consulting team expectations around value delivery timelines

Problem Solver & Success Advocate

• Proven experience using structured, disciplined approaches to solving client adoption challenges, value measurement problems, and success barriers
• Ability to head off potential client satisfaction issues before they materialize and have strong client advocacy skills

Documentation & Reporting

• Strong skills to produce necessary Value Realization documentation,including success plans, value measurement frameworks, ROI reports, adoption metrics, and executive dashboards
• Supporttheconsultingteam in developing value realization briefs, success statements of work, and measurement templates and tools

What You Will Have:

Bachelor’s degreeor relevant experience

• 8+years ofconsultingexperience inmanagement consulting or systems integration consulting inclient-facing roles
• 5+ years of hands-on experience with Adobe Workfront, including system configuration and implementation
• Experience with Value Realization methodologies, ROI measurement, or business outcome tracking
• Conducting client workshops and stakeholder sessions to define success criteria and value metrics
• Basic understanding of business case development and value measurement frameworks
• Adobe Workfront certification(Professional orExpertlevel)
• Deep knowledge of Adobe Workfront architecture, features, and functionalities
• Experience with Workfront Fusion scenarios, modules, routes, connectors, and API integrations
• Understanding of project management methodologies (Agile, Waterfall, hybrid approaches)
• Proficiency in database management and basic scripting languages
• Experience with system integrations and data mapping processes
• Client relationship management and stakeholder engagement experience
• Success plan development and execution
• Understanding of consulting delivery methodologies and client engagement processes
• Strong analytical skills withtheability to translate data into actionable insights

What Will Set You Apart:

• MBADesired
• Understanding of change management principles and adoption methodologies
• Experience in client budget management and commercial discussions

Primary Location City/State:

Homebased - Conway, Arkansas

Additional Locations (if applicable):

Acxiom is an equal opportunity employer, including disability and protected veteran status (EOE/Vet/Disabled) and does not discriminate in recruiting, hiring, training, promotion or other employment of associates or the awarding of subcontracts because of a person's race, color, sex, age, religion, national origin, protected veteran, military status, physical or mental disability, sexual orientation, gender identity or expression, genetics or other protected status.

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Attention Colorado, California, Connecticut, Maryland, Nevada, New Jersey, New York City, Ohio, Rhode Island, and Washington Applicants: This position is not located in the aforementionedlocationsbut applications for remote work may be considered. For information about this role under state or local equal pay or pay transparency laws, please .