Principal Technical Program Manager - Developer Infrastructure & Productivity

Atlassian; New York (NY); Hybrid; USD 170,000 - 267,000; Full time

Job summary

At Atlassian, we are seeking a Principal Technical Program Manager to shape and deliver the highest-priority, most complex programs for our Developer Infrastructure & Productivity teams. This senior IC role spans multiple teams and time horizons, driving outcomes beyond project plans.

You will partner with leaders across Product, Engineering, Design, and more, owning lifecycle accountability and establishing reusable systems and coaching to elevate program-management craft.

Qualifications

• 8+ years of experience on software teams as Development Manager or TPM.
• Strategic thinking and ability to translate business objectives into technical problems and programs.
• Technical understanding of systems involved; willingness to develop domain expertise (storage, networking, authentication, capacity management, deployments, etc).
• TPMs are not expected to write or read code, but should understand system flows and APIs.
• Experience defining and running end-to-end complex technical programs.
• Strong leadership, organizational, and communication skills.

Responsibilities

• Analyze business objectives, customer needs, product adoption issues, and opportunities to define a long-term strategy and roadmap for your platform and components.
• Translate business objectives into technical problems and prioritize them in the current environment.
• Define specific systems programs and create action plans (capacity planning, migrations, high availability, network architecture, performance, reliability, etc).
• Collaborate with engineers and architects to progress on these problems.
• Take a systematic approach to engineering problems: prioritize tasks, scope projects, define objectives, and maintain progress.
• Manage the lifecycle of programs from initiation to forecasting, budgeting, scheduling, etc.
• Coordinate and manage complex dependencies across the company.

Skills

Strategic thinking

End-to-end program management

Leadership

Communication skills

Systems thinking

Education

B.S. in Software Engineering, Computer Science, or Technical Discipline

Job description

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity.

Overview

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity.

We are looking for a Principal Technical Program Manager to shape and deliver the highest-priority, most complex programs for Atlassian’s Developer Infrastructure & Productivity teams. This is a senior level individual contributor role with department- and portfolio-level scope. You will bring clarity to ambiguous business and technical problems, align senior leaders across functions, and establish the operating mechanisms that turn strategy into measurable customer and business outcomes.

You will partner with leaders across Product, Engineering, Design, R&D, Finance, Legal, Security, IT, and Transformation and your work will span multiple teams and time horizons. You will be accountable for outcomes, not simply project plans, and will elevate the program-management craft through reusable systems, mechanisms, and coaching.

Responsibilities

• Analyze business objectives, customer needs, product adoption inhibitors and opportunities, industry trends, and based on these, in close collaboration with your stakeholders, define a long-term strategy and roadmap for your platform and product components.
• Understand business objectives and translate them into technical systems problems that need to be prioritized solved in the current business environment.
• Define specific systems programs and create a plan of action for realizing those programs. Such programs could be around capacity planning, migration efforts, high availability, network architecture, performance optimization, reliability improvements and more.
• Use your technical understanding of Atlassian and related systems to partner with and influence engineers and architects in making progress on these problems.
• Responsible for taking a systematic approach to engineering problems. This includes: prioritizing tasks, scoping out the project, defining objectives, and making consistent progress against each of these.
• Be accountable for the success of these technical programs by managing the entire lifecycle from initiation to forecasting, budgeting, scheduling, etc.
• Manage complex dependencies and projects with a broad scope across the company

Minimum Qualifications

• 8+ years of experience on software teams as Development Manager or TPM
• Strategic thinking and ability to understand business objectives to translate them into technical problems and programs.
• Technical understanding of systems involved. Willingness to develop domain expertise in the area they operate - storage, networking, authentication, capacity management, service deployments, etc.
  • TPMs are not expected to write or read code, but are expected to understand system flows, block architectures, APIs and such.
• Experience defining and running end-to-end complex technical programs
• Strong leadership, organizational, and communication skills

Preferred Qualifications

• A B.S. in Software Engineering, Computer Science, or Technical Discipline

Compensation

At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. We follow consistent hiring practices and account for each candidate's skills, knowledge, and experience when setting base pay within the range.

Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.

This role may also be eligible for benefits, bonuses, commissions, and equity.

Pay Ranges

Role

In The United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are:

• Zone A: $204,300 - $266,725
• Zone B: $183,870 - $240,053
• Zone C: $169,569 - $221,382

Benefits & Perks

Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more.

To learn more, visit go.atlassian.com/perksandbenefits.

About Atlassian

At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.

We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.

To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.

To learn more about our culture and hiring process, visit go.atlassian.com/crh.

In line with local law, identity verification (which may include use of biometric data) is a condition of employment with Atlassian for employment fraud purposes.