Principal Technical Marketing Engineer, Customer eXperience Center (Onsite)

Splunk; California (MO); On-site; USD 90,000 - 150,000; Full time

Job summary

An established industry player is seeking a Principal Technical Marketing Engineer to leverage their technical expertise in a dynamic role. This position involves collaborating with various teams to create engaging demos and technical content that resonate with customers. The ideal candidate will have extensive experience in security software and technical marketing, along with polished public speaking skills. Join a supportive and collaborative environment where you can grow and mentor others while contributing to innovative solutions that make a real impact. If you're passionate about technology and customer engagement, this opportunity is perfect for you.

Benefits

Mentorship Programs

Collaborative Work Environment

Continuous Learning Opportunities

Qualifications

• 7+ years of experience in security and analytics software.
• Strong domain knowledge in Security tools and AIOps.

Responsibilities

• Create demos and technical content for product launches.
• Support Sales teams with deal progression and technical queries.

Skills

Security Software Expertise

Technical Marketing

Public Speaking

Presentation Skills

Analytical Skills

Customer Engagement

Education

Degree in Computer Science

Degree in Engineering

Tools

Splunk Products

Sales Enablement Tools

Job description

Principal Technical Marketing Engineer, Customer eXperience Center (Onsite)

Splunk, a Cisco company, is building a safer and more resilient digital world with an end-to-end full stack platform made for a hybrid, multi-cloud world. Leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable. Our customers love our technology, but it's our caring employees that make Splunk stand out as an amazing career destination. No matter where in the world or what level of the organization, we approach our work with kindness. So bring your work experience, problem-solving skills and talent, of course, but also bring your joy, your passion and all the things that make you, you. Come help organizations be their best, while you reach new heights with a team that has your back.

Role:

The Principal Technical Marketing Engineer (TME) brings technical expertise and hands-on product knowledge to the Marketing team. You will collaborate with fellow TMEs, Product Management, Product Marketing and Sales Engineering to ensure that the content is technically accurate and delivers contextually relevant messaging that resonates with targeted technical audiences. This unique TME position will be responsible for the deployment, maintenance, and presentation of top tier demos to Splunk’s most important customers in the Customer eXperience Center located in Splunk’s Santana Row office.

Key Responsibilities:

• Demonstrate the product capabilities in line with the associated GTM motion, use case and product line.
• Create compelling demos, videos, Sales Engineer (SE) sales decks, technical FAQs and related content in support of product launches, campaigns, announcements, live events, etc.
• Understand the problems and challenges faced by our customers and create content to address real world business problems and persona-based customer use cases.
• Deliver targeted enablement sessions for Splunk’s top customers with original assets that drive home the value of Splunk products and resonate with our target personas.
• Address high-level questions about products (implementation, use, scalability, integration) in support of Marketing efforts and Sales opportunities.
• Directly and frequently support Sales/SE teams with 1:1 deal support, including opportunity progression, overcoming technical objections and bid/proposal support.
• Translate Splunk capabilities into customer value by addressing use cases and customer pain points.
• Identify gaps and opportunities in our current offerings to better serve customer needs.
• Partner with Product Management to understand and articulate mapping of features to use cases.

Minimum Qualifications:

• 7+ years of proven experience with security, threat prevention, and analytics software.
• 5-7 years experience in tech marketing or sales engineering.
• Experience with Splunk products, or comparable solutions.
• Polished public speaking and presentation skills.
• Proven track record of marketing to a highly technical security audience within large organizations.
• Demonstrated experience in developing technical marketing content, sales enablement training, and tools, and presenting live and recorded enablement sessions to technical audiences.
• Excellent written and presentation skills.
• Strong domain knowledge demonstrated through hands-on experience within Security (SIEM, SOAR, Threat Detection and Response), AIOps, Incident Management or other security tooling.
• Industry security certification: CISSP, CISA, CISM, etc.
• A degree in Computer Science, Engineering, or a related technical field or equivalent professional experience.

What We Offer You:

• A constant stream of new things for you to learn.
• Growth and mentorship.
• A stable, collaborative and supportive work environment.

Splunk is an Equal Opportunity Employer

Splunk, a Cisco company, is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.