Principal Technical Marketing Engineer, Customer eXperience Center (Onsite)

Cisco; California (MO); Remote; USD 163,000 - 225,000; Full time

Job summary

An established industry player is seeking a Principal Technical Marketing Engineer to leverage their technical expertise and hands-on product knowledge. In this role, you will collaborate with cross-functional teams to create compelling marketing content and deliver impactful presentations to key customers. This position offers the opportunity to work in a dynamic environment where you can grow your skills while contributing to innovative solutions that enhance customer experiences. If you are passionate about security technology and enjoy engaging with technical audiences, this role is perfect for you.

Benefits

Medical, Dental, and Vision Insurance

401(k) Plan with Match

Paid Time Off

Flexible Working Arrangements

Growth and Mentorship Opportunities

Qualifications

• 7+ years of experience with security, threat prevention, and analytics software.
• Proven track record in tech marketing or sales engineering.

Responsibilities

• Create demos and content to support product launches and marketing campaigns.
• Deliver enablement sessions for top customers highlighting product value.

Skills

Security Software Expertise

Technical Marketing

Public Speaking

Sales Engineering

Content Development

Customer Engagement

Education

Degree in Computer Science

Industry Security Certification (CISSP, CISA, CISM)

Tools

Splunk Products

Security Tools (SIEM, SOAR)

Job description

Splunk, a Cisco company, is building a safer and more resilient digital world with an end-to-end full stack platform made for a hybrid, multi-cloud world. Leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable. Our customers love our technology, but it's our caring employees that make Splunk stand out as an amazing career destination. No matter where in the world or what level of the organization, we approach our work with kindness. So bring your work experience, problem-solving skills and talent, of course, but also bring your joy, your passion and all the things that make you, you. Come help organizations be their best, while you reach new heights with a team that has your back.

Role:

The Principal Technical Marketing Engineer (TME) brings technical expertise and hands-on product knowledge to the Marketing team. You will collaborate with fellow TMEs, Product Management, Product Marketing and Sales Engineering to ensure that the content is technically accurate and delivers contextually relevant messaging that resonates with targeted technical audiences. This unique TME position will be responsible for the deployment, maintenance, and presentation of top tier demos to Splunk’s most important customers in the Customer eXperience Center located in Splunk’s Santana Row office.

Key Responsibilities:

1. Demonstrate the product capabilities in line with the associated GTM motion, use case and product line.
2. Create compelling demos, videos, Sales Engineer (SE) sales decks, technical FAQs and related content in support of product launches, campaigns, announcements, live events, etc.
3. Understand the problems and challenges faced by our customers and create content to address real world business problems and persona-based customer use cases.
4. Deliver targeted enablement sessions for Splunk’s top customers with original assets that drive home the value of Splunk products and resonate with our target personas.
5. Address high-level questions about products (implementation, use, scalability, integration) in support of Marketing efforts and Sales opportunities.
6. Directly and frequently support Sales/SE teams with 1:1 deal support, including opportunity progression, overcoming technical objections and bid/proposal support.
7. Translate Splunk capabilities into customer value by addressing use cases and customer pain points.
8. Identify gaps and opportunities in our current offerings to better serve customer needs.
9. Partner with Product Management to understand and articulate mapping of features to use cases.

Essential Requirements:

1. 7+ years of proven experience with security, threat prevention, and analytics software.
2. 5-7 years experience in tech marketing or sales engineering.
3. Experience with Splunk products, or comparable solutions.
4. Polished public speaking and presentation skills.
5. Proven track record of marketing to a highly technical security audience within large organizations. You must be comfortable working with and marketing to technical buyers and stakeholders within enterprises.
6. Demonstrated experience in developing technical marketing content, sales enablement training, and tools, and presenting live and recorded enablement sessions to technical audiences.
7. Excellent written and presentation skills. This role demands someone who is gifted in their ability to communicate effectively through a variety of media.
8. Strong domain knowledge demonstrated through hands-on experience within Security (SIEM, SOAR, Threat Detection and Response), AIOps, Incident Management or other security tooling.
9. Industry security certification: CISSP, CISA, CISM, etc.
10. A degree in Computer Science, Engineering, or a related technical field or equivalent professional experience.

What We Offer You:

1. A constant stream of new things for you to learn. We're always expanding into new areas, bringing in open source projects and contributing back, and exploring new technologies.
2. Growth and mentorship. We believe in growing engineers through ownership and leadership opportunities. We also believe mentors help both sides of the equation.
3. A stable, collaborative and supportive work environment.

Splunk is an Equal Opportunity Employer

Splunk, a Cisco company, is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.

Base Pay Range

SF Bay Area, Seattle Metro, and New York City Metro Area

Base Pay Range: $181,200.00 - 249,150.00 per year

California (excludes SF Bay Area), Washington (excludes Seattle Metro), Washington DC Metro, and Massachusetts

Base Pay Range: $163,080.00 - 224,235.00 per year

All other cities and states excluding California, Washington, Massachusetts, New York City Metro Area and Washington DC Metro Area.

Base Pay Range: $144,960.00 - 199,320.00 per year

Splunk provides flexibility and choice in the working arrangement for most roles, including remote and/or in-office roles. We have a market-based pay structure which varies by location. Please note that the base pay range is a guideline and for candidates who receive an offer, the base pay will vary based on factors such as work location as set out above, as well as the knowledge, skills and experience of the candidate. In addition to base pay, this role is eligible for incentive compensation and may be eligible for equity or long-term cash awards.

Benefits are an important part of Splunk's Total Rewards package. This role is eligible for a competitive benefits package which includes medical, dental, vision, a 401(k) plan and match, paid time off and much more! Learn more about our next-level benefits at https://splunkbenefits.com.