Principal Technical Consultant - Intelligent Document Processing & Content Management

Iron Mountain; Columbus (OH); Remote; USD 138,000 - 185,000; Full time

Job summary

Iron Mountain is seeking a Principal Technical Consultant to join our dynamic team focused on intelligent document processing and management. In this client-facing role, you will lead the development of innovative automation solutions, leveraging advanced technologies like OCR and machine learning. The ideal candidate will have strong technical skills, a solution-oriented mindset, and the ability to work independently while driving projects forward. Join us to make a positive impact through your work and be part of our growth story!

Qualifications

• Experience integrating enterprise systems for document lifecycle automation.
• Strong hands-on development skills in C#, .NET, Python, JavaScript, and SQL.
• Proven ability in AI-powered document automation and OCR technologies.

Responsibilities

• Provide architectural oversight on document processing initiatives.
• Lead development of intelligent capture and document workflow automation.
• Collaborate with clients to deliver tailored technical solutions.

Skills

Natural Language Processing (NLP)

Machine Learning (ML)

Document Automation

OCR

JavaScript

C# / .NET

Python

SQL

Education

Bachelors Degree or equivalent experience

Tools

Kofax

Azure AI Document Intelligence

GCP Document AI

Tesseract

SharePoint

SAP

Workday

Workato

Job description

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.

Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

Principal Technical Consultant

We are seeking a highly technical and self-sufficient Principal Technical Consultant to join our expert team focused on intelligent document processing (IDP), content management, and business process management (BPM) including enterprise system integration.

This role requires strong hands-on development skills, particularly in integrating enterprise systems to enable scalable, intelligent document lifecycle automation, implementing Kofax-like solutions, automating document workflows, and consulting with clients to translate business needs into technical execution. The ideal candidate will bring a “builder” mindset, architectural insight, and a passion for designing and deploying high-performance, automated document processing solutions that incorporate OCR, machine learning, and seamless integration with enterprise platforms.

This is a Client-Facing Consulting role. You will collaborate directly with clients to gather requirements, define technical roadmaps, and deliver best-fit solutions. Present architecture plans and technical options clearly to both technical and non-technical stakeholders. Guide clients in information governance strategy, document lifecycle automation, and compliance alignment.

Key Responsibilities:

Technical Leadership in Document Processing:

• Provide architectural oversight and technical leadership on IDP

• Analyze business needs and document-centric workflows to design end-to-end automation solutions

• Lead development and optimization of intelligent capture, classification, data extraction, and validation processes

AI/ML-Powered Automation:

• Integrate OCR and natural language processing (NLP) components to enhance unstructured document understanding

• Implement machine learning models for document classification, entity recognition, and workflow decisioning

• Apply document AI platforms (e.g., Azure AI Document Intelligence, GCP Document AI, Tesseract) in production settings

Custom Development & Integration:

• Write and maintain scripts and connectors using C#, .NET, Python, JavaScript, and SQL

• Design secure and scalable integration layers with platforms such as Microsoft 365, SharePoint, SAP, and Workday

• Leverage platforms like Workato to orchestrate document-centric workflows across cloud and on-prem systems

Required Skills & Experience:

• Knowledge of OCR and document automation tools including: Tesseract, Azure AI Document Intelligence, Google Cloud Document AI

• Background in AI-powered document automation, including: Natural Language Processing (NLP), Machine Learning (ML), LLM training and tuning, MongoDB, Elastic Search, Lucene, Strong grasp of intelligent document capture workflows and document classification/extraction

• Content Management & Information Governance: Hands-on experience with Content Management Systems (CMS) and Information Governance frameworks, Understanding of enterprise content architectures and system integration patterns

• Proficient in: JavaScript / Angular / React, C# / .NET, Python & SQL

• Proven experience integrating with enterprise content repositories such as Microsoft 365 / SharePoint, SAP, Workday, and others

• Capable of creating scalable, maintainable, and secure integration layers between systems

• Experience using Workato or similar platforms for low-code/no-code integration, automating workflows and orchestrating integrations across SaaS platforms and databases

Ideal Candidate Profile:

• A technical utility knife – adaptable, quick-thinking, and hands-on

• Demonstrated ability to work independently and drive solutions with minimal oversight

• Excellent communication skills, able to interface directly with clients and internal teams

• Enjoys hacking, problem-solving, and finding creative workarounds to complex issues

• Thrives in solving tough automation challenges and simplifying complexity

• Willing and able to travel up to 50%+ to support client engagements and implementations

• Bachelors Degree or equivalent experience

#Li-Remote

Reasonably expected salary range: $138,500.00 - $184,700.00

Category: Sales

Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers’ assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here .

Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.

If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to [e-mail]. See the Supplement to learn more about Equal Employment Opportunity.

Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.

To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE

Requisition: J0088610