Principal Technical Consultant

Oracle; San Juan (PR); Hybrid; USD 110,000 - 150,000; Full time

Job summary

Oracle in North America Consulting seeks an experienced Cloud Technical Consultant to lead world-class cloud implementations for ERP, HCM, SCM, and CX. You’ll align technology with business strategy, deliver strong client relationships, and translate complex concepts for diverse audiences.

You’ll work on remote and on-location engagements across North America, driving innovation, integration, data migration, and reporting, while maintaining delivery discipline and exceptional customer experience.

Qualifications

• Foundational understanding of OCI.
• Oracle SaaS Architecture, Data Migration, Integration, Reporting, Extensions; inbound/outbound SaaS capabilities.

Responsibilities

• Build and maintain strong client relationships and ensure satisfaction.
• Communicate complex technical concepts to diverse audiences.
• Troubleshoot and solve complex technical issues.
• Provide technical and sales pursuit support including discovery sessions and solution design.
• Drive innovation and continuous improvement across cloud projects.
• Lead and manage technical activities from planning to delivery, within budget.

Skills

Cloud platforms

Oracle SaaS

Data Migration

Integration

Reporting

Extensions

ERP

HCM

SCM

CX

Security

IDCS

SAML

OAUTH

OIC

VBCS

Process Cloud

ATP

Project management

Client relations

Presentation skills

Tools

OCI

Job description

Oracle Cloud Technical Consultant

Oracle’s mission is to help people see data in new ways, discover insights, and unlock endless possibilities.

At Oracle North America Applications Consulting, we are building the bridge between Oracle’s innovative technology and the people who use it to achieve incredible things.

Our team focuses on North American based clients using our back-office cloud applications. Our resources are primarily located in North America and India. We are growing fast, and we need transformational leaders ready to bring their unique skills, energy, and creativity to help us continuously innovate how we deliver world-class client experiences on cloud applications projects.

At Oracle Consulting, we believe:

The attributes of modern cloud businesses demand new ways of thinking: more human-centered and experienced-based approaches.

Cloud technology should free people from bureaucracy and hierarchy and empower them to analyze and solve problems independently.

Aligning people, processes, and technology to the overall business strategy—with empathy and creativity—transforms industries.

Celebrating each employee’s contributions—not just their skills on paper, but who they really are—cultivates an environment where our people are engaged, believe in our vision, and are fiercely committed to creating game-changing results for our clients.

We need seasoned cloud delivery professionals who deliver world-class implementations – finding the right balance between delivery rigor and discipline and creating an exceptional customer experience. They serve as trusted technical advisor to the client via remote and on-location work.

Successful candidates will demonstrate the following:

• Deep understanding of cloud platforms:

  You should be proficient in Oracle SaaS Architecture, Data Migration, Integration, Reporting, and Extensions; specifically, ERP, HCM, SCM, or CX inbound and outbound capabilities as well as reporting and extensions. You will possess the ability to create strategy documents for all major technical activities, using our standard templates and tools.

• Client relationship management:

  You'll build and maintain strong relationships with clients, understanding their needs and ensuring their satisfaction.Active listening, consensus-building, using a consultative approach to guide client decision-making, empathy and collaboration.

• Communication:

  You'll effectively communicate technical concepts to both technical and non-technical audiences.You’ll use the appropriate level of detail according to the audience with whom you are engaging and demonstrate active listening. You’ll demonstrate confidence and executive presence when delivering presentations.

• Problem-solving:

  You'll be able to troubleshoot complex technical issues and find creative solutions.

• Technical support:

  You'll facilitate technical support to clients, serving as a liaison to the offshore technical team or product support.

• Sales Pursuit Support:

  You’ll conduct technical discovery sessions, work with deal teams on solution design and estimation, and participate in sales presentations showcasing our teams’ solutions, experience, and capabilities.

• Drive Innovation:

  You’ll contribute/lead innovation and initiatives as part of our communities of practice and cross functional teams.

• Continuous improvement:

  You'll identify areas for improvement in cloud solutions and processes and implement changes to enhance performance and efficiency.

• Technical skills:

  You’ll have demonstrated experience in the following areas:

  1. Foundational understanding of OCI
  2. Oracle SaaS experience in Architecture, Data Migration, Integration, Reporting, and Extensions; including experience in SaaS (ERP, HCM, SCM, depending on area of expertise) inbound and outbound capabilities as well as reporting and extensions
  3. Demonstrated experience in leading and delivering the above tracks
  4. Deep experience in integration in general, demonstrated knowledge in platforms (preferably OIC), integration patterns, security, and processes
  5. Experience in OIC, VBCS, Process Cloud, ATP
  6. Foundational expertise in security: IDCS and security standards, SOS, SAML, OAUTH, PGP, and others.

• Functional skills

  1. Experience and clear understanding of functional concepts in SaaS modules in areas of expertise
  2. Clear understanding of functional processes and workflows
  3. Project management: planning, tracking scope, collecting and reporting status, identifying, communicating, and mitigating risks; effectively managing resources and identifying needs and changes.
  4. Customer relationship building

• Staying up to date:

  You'll need to continuously learn about emerging cloud technologies and best practices.

• Project management:

  You'll drive the technical activities of cloud projects from start to finish, including planning, execution, and monitoring, ensuring they are delivered on time and within budget.

• Industry expertise is highly desired.

You are:

An out-of-the-box thinker always looking for new approaches and solutions. You enjoy rolling up your sleeves and tackling challenges with a hands-on approach. You’re interested in technology, but you recognize it’s not the only factor that determines success in the cloud. You have a passion for client success across the lifecycle-building relationships that blossom into trusted partnerships one decision at a time. You know the key to delivering exceptional customer experiences lies in your ability to apply industry knowledge, providing relevant and dynamic insights to each client you serve. You’d much rather listen, ask questions, and engage in candid conversations to design innovative solutions. Entrepreneurial-minded, you have sound judgement and can navigate complexity. You are a highly collaborative team-player who can navigate different personalities, work well with others, and share lessons learned and knowledge gained from project experience. You take ownership of your individual success as well as those around you, modeling integrity and accountability with colleagues and clients.