Principal Technical Architect (Salesforce)

Lumen; Columbia (SC); Remote; USD 149,000 - 199,000; Full time

Job summary

A leading telecommunications company is seeking a Principal Solution Architect to lead the technical design of systems with an automation focus. This role involves deep technical process design and collaboration across teams to ensure robust interactions in a cloud-native ecosystem. The ideal candidate will have strong software development skills, experience with Salesforce, and excellent communication abilities. This position allows for flexible work from home arrangements.

Benefits

Comprehensive health benefits

Life insurance

Employee wellness programs

Qualifications

• Strong software development skills surrounding SalesForce.
• Experience working with cross-functional engineering teams.
• Excellent verbal, written, and presentation communication skills.

Responsibilities

• Collaborate across Lumen and demonstrate leadership.
• Drive an intentional automation first approach.
• Design and develop interactions between distributed systems.

Skills

Software development skills surrounding SalesForce

Excellent communication skills

Experience with cross-functional engineering teams

Education

BS/BA or equivalent education and experience

Job description

About Lumen

Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.

We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

The Role

We are looking for a Principal Solution Architect to lead the technical design of work to be performed in automation forward systems. The role requires a strong technical background, excellent leadership skills, and the ability to drive strategic initiatives. This role will be responsible for engineering the connective tissue between systems with an automation forward mindset, including defining, documenting, and governing the technical processes and protocols that enable execution of functionality which deliver on business needs through systems that work together seamlessly.

The candidate will perform deep technical process and system design, ensuring that system-to-system interactions are robust, scalable and well-documented. This includes defining data flows, interaction and integration contracts, error handling protocols, and automation algorithms across a complex cloud-native and cloud-ready ecosystem.

Location

This is a work from home position within the US.

Responsibilities

• Teamwork: Collaborate across Lumen and demonstrate leadership with a high level of engagement
• Teamwork: Ensure customer focus with user communities, both internal and external
• Teamwork: Handle situations involving conflict while promoting a positive company image
• Automation and AI: Drive an intentional automation first approach
• Automation and AI: Leverage AI daily to improve efficiency to deliver
• Software Engineering: Design, development of interactions between distributed systems, and services
• Software Engineering: Define and document using engineering-level design patterns, including data exchange formats, API contracts, and automation triggers
• Collaboration & Enablement: Act as a bridge between engineering teams, ensuring that system interactions are clearly defined and consistently implemented

Requirements

• BS/BA or equivalent education and experience
• Strong software development skills surrounding SalesForce
• Experience working with cross-functional engineering teams in a complex environment
• Excellent communication skills to include: verbal, written, and presentation

Preferred Qualifications

• 10+ years of experience engineering SaaS / cloud-native / cloud-ready concepts, systems integration, APIs, network technology and operations, or automation architecture
• Familiarity with tools like common IDEs, automated test suites, CI/CD Pipelines, IaC, Swagger/OpenAPI, BPMN, or UML for documenting system interactions
• Experience with service orchestration platforms or workflow engines (e.g., Temporal, Camunda, Step Functions)
• Background in software development, systems engineering, technical architecture, or platform engineering

Compensation

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

Location Based Pay Ranges

• $149,084 - $198,779 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY
• $156,539 - $208,718 in these states: CO HI MI MN NC NH NV OR RI
• $163,993 - $218,657 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA

Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing.

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status.