Principal Systems Architect- Mining

IMDEX; Utah; On-site; USD 120,000 - 160,000; Full time

Job summary

IMDEX is seeking a senior systems engineering- and product-focused leader to design integrated solutions that connect IMDEX tools, sensing, data and decision platforms into customer workflows. You will collaborate with Product, Engineering and Executive teams to align with the roadmap and drive system-level outcomes across diverse customer environments.

Responsibilities include mapping workflows, defining system requirements, supporting pilots, and guiding architecture decisions that reduce

Qualifications

• Deep experience in systems engineering, solution architecture and complex technical integration across hardware, software and data environments.
• Strong customer workflow analysis and problem-framing capability; translate environments into clear requirements and solution intent.
• Experience in mining, industrial, energy or similarly complex environments (remote operations, high reliability, safety-critical constraints).
• Experience planning and executing customer co-funded pilots and translating outcomes into scalable offerings.

Responsibilities

• Map end-to-end customer workflows spanning tools, sensing, data acquisition/telemetry, analytics and decision points.
• Identify critical decision points, value drivers and constraints in complex operating environments.
• Translate workflow insights into clear system problem statements, user needs and measurable outcome hypotheses.
• Manage product-focused relationships with customers; provide product support and monitor competitive offerings.

Job description

Design and deliver integrated, system-level solutions that connect IMDEX tools, sensing, data and decision platforms into coherent customer workflows, turning complex customer environments into repeatable, scalable solutions that deliver measurable outcomes. The role demands the ability to build key external and internal relationships and drive alignment across customer workflows, product development, engineering, the Executive team, and IMDEX's Strategic Business Units. The position will play an important part in IMDEX’s transformation from a component to a system-level organization and from technology outputs to customer-focused outcomes. It requires a strong command of industry dynamics and competitive landscape to inform and align with the broader IMDEX product roadmap.

ACCOUNTABILITIES & EXPECTED OUTCOMES

Accountabilities

• Map end-to-end customer workflows spanning tools, sensors, data acquisition/telemetry, analytics and decision points.
• Identify critical decision points, value drivers and constraints in complex operating environments.
• Translate workflow insights into clear system problem statements, user needs and measurable outcome hypotheses.
• Manage product-focused relationships, such as customer interfaces, Key Accounts, Commercial, Operations and Engineering in accordance with the Product Operating Model.
• Providing product support to customers.
• Analyzing and monitoring products offered by competitors.

Expected Outcomes

• Documented workflow maps and stakeholder-aligned problem framing for priority use cases.
• Clear articulation of decision points and value drivers that informs solution prioritization and pilot selection.
• System-level outcome measures defined (e.g., time-to-decision, productivity, cost outcomes) and agreed for selected pilots.
• Improved alignment across Product, Engineering and customer stakeholders on what success looks like at a system level.
• Reusable workflow artefacts and narratives that can be applied across enterprise customers and regions.

Accountabilities

• Define system-level requirements including integration, interfaces, data flows, latency, performance and reliability.
• Design and validate integrated solutions across hardware, firmware, software applications, data platforms and analytics.
• Define interfaces and interoperability approaches that connect IMDEX components into coherent systems.
• Surface portfolio gaps, overlaps and integration priorities to inform architecture and investment decisions.
• Maintain a system-level view (e.g., block diagrams, workflow maps) to align stakeholders and guide design trade-offs.

Expected Outcomes

• Agreed system requirements and interface definitions enabling effective cross-team delivery.
• Validated solution architectures spanning tools, sensing, software and data platforms.
• Product development, system-level roadmap and plan/budget are prepared and communicated to relevant stakeholders. Product roadmap, priorities, decisions and trade-off rationale are kept visible and current in agreed systems of record.
• Reduced integration rework and clearer ownership across teams through early system-level definition.
• Repeatable integration patterns and reference architectures that can be applied across multiple customer workflows.

Accountabilities

• Support selected customer pilots and enterprise use cases, focusing on value validation rather than delivery volume.
• Partner with Product and Engineering to translate pilot learnings into roadmap, architecture and solution pattern decisions.
• Design pilot measurement approaches and capture evidence of outcome improvement (time, productivity, cost, risk).
• Contribute to development of repeatable solution constructs and delivery playbooks over time.

Expected Outcomes

• Successful delivery of targeted pilots with clearly reported value outcomes and lessons learned.
• Evidence-based recommendations feeding into product roadmap and platform architecture decisions.
• Growing library of repeatable solution patterns, reference implementations and internal guidance.
• Improved repeatability and scalability of integrated offerings (reduced bespoke rework across deployments).
• Stronger customer-facing narrative of system-level value from integrated IMDEX technologies (not isolated components).
• Convert customer outcomes into Product requirements, communicated to Engineering and used in the build.
• Prioritization decisions are made using a clear DVF (desirability, viability and feasibility) lens, with rationale documented and visible to relevant stakeholders.
• Product performance is measured through adoption, customer value, commercial impact and learning, not feature delivery alone.

Cross-functional leadership & stakeholder engagement

Accountabilities

• Work closely with Product and Engineering leaders and teams across tools, sensing, software and data to align on integrated system outcomes.
• Engage directly with enterprise customers to understand workflows and validate proposed solutions and outcomes.
• Operate as connective tissue across the portfolio, influencing architecture and prioritization without becoming reactive sales support.
• Communicate complex system concepts clearly through artefacts, narratives and decision-ready recommendations.
• Provide technical mentorship and thought leadership on systems engineering practices across relevant teams.

Expected Outcomes

• Improved cross-team alignment and decision velocity on integrated system architectures and priorities.
• Stronger engagement with enterprise customers on workflow and system-level challenges, leading to higher-quality pilots and designs.
• Clear internal positioning of the capability as system-level value creation.
• High-quality system artefacts that support stakeholder communication, governance and repeatability.
• Improved internal capability maturity through mentorship and consistent systems engineering practices.

LEADERSHIP AND PEOPLE

• Regularly challenges peers or superiors when the situation arises. Discussing the consequences of unacceptable behavior and offering alternative solutions.
• Delivering on promises. Taking accountability when things go wrong and looks for ways to improve.
• Calling out poor behavior when they see it at all levels of the organization in a respectful and constructive way.
• Building partnerships and working collaboratively with others to meet shared objectives.
• Listening actively and demonstrating the ability to separate the person from the problem, so bringing objectivity to the situation.
• Seeking and providing regular feedback to learn and grow.

Expected Outcomes

• Speaking up with confidence and respect displaying courage to deal with difficult situations, issues or behaviors.
• Although opinions may differ, offering the opportunity for open dialogue.
• Holding self and others accountable to meet commitments and deliver results even under tough circumstances.
• Proactively identifying potential setbacks and obstacles and working through them effectively to achieve the desired result on time.
• Treating every work colleague, customer, and supplier with respect.
• Proactively seeking out opportunities for collaboration within and across teams to achieve shared outcomes.
• Engaging in decision making - makes good and timely decisions that keep IMDEX moving forward at pace. Invests time getting to know all employees that impact their decisions.

HEALTH, SAFETY AND ENVIRONMENT

• Taking reasonable care of self and others in the workplace and complying with the relevant legislative requirements and IMDEX Quality, Health, Safety and Environment (QHSE) management system policies and procedures.
• Wearing, using and maintaining the provided personal protective equipment and reporting any unsafe practices or conditions which come to your attention.
• Taking reasonable care to ensure own acts or omissions do not adversely affect the health and safety of other persons.

Expected Outcomes

• Hazards and incidents reported in line with company policies.
• Actively participated in safety meetings.
• Quality alerts raised in line with company policies.

RISK AND COMPLIANCE

• Contributing to the identification of risks and compliance requirements relevant to own scope of work.
• Applying risk management and regulatory compliance processes to own scope of work.
• Leading by example to promote positive risk and compliance behaviors within own scope of work.

Expected Outcomes

• Complying with IMDEX risk and compliance policies, local laws and other relevant standards within own scope of work.
• Potential non-compliance or misconduct is reported through appropriate channels.
• Behaviors that do not align with the IMDEX Code of Conduct are challenged.

QUALIFICATIONS, SKILLS & EXPERIENCE

• Deep experience in systems engineering, solution architecture and/or complex technical integration across hardware, software and data environments.
• Strong customer workflow analysis and problem-framing capability; able to translate complex environments into clear requirements and solution intent.
• Hands-on senior operator: self-directed, able to work across boundaries and influence without formal authority.
• Experience in mining, industrial, energy or similarly complex environments (remote operations, high reliability, safety-critical constraints).
• Experience planning and executing customer co-funded pilots and translating outcomes into scalable offerings.
• Experience working across global, multi-disciplinary product portfolios and engaging with enterprise customers (e.g., large resource companies).