Principal SVI Clinical Specialist - Atlanta, GA

Medtronic in; Atlanta (GA); On-site; USD 105,000 - 120,000; Full time

Job summary

An established industry player is seeking a Principal SVI Clinical Specialist to join their dynamic team in Atlanta. This role is pivotal in providing technical support and training for innovative medical technologies. You'll engage with healthcare professionals, ensuring they are well-equipped to utilize advanced medical solutions effectively. The company champions healthcare access and equity, offering a supportive environment that fosters professional growth. If you're passionate about making a difference in healthcare and possess strong interpersonal and technical skills, this opportunity could be your next career milestone.

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Plan

Paid Time Off

Employee Stock Purchase Plan

Tuition Assistance

Short-term Disability

Long-term Disability

Life Insurance

Qualifications

• Experience in providing technical support for medical devices.
• Strong knowledge of medical procedures and terminology.
• Ability to train and educate healthcare professionals.

Responsibilities

• Provide training on medical products to healthcare professionals.
• Support sales representatives with technical case coverage.
• Resolve customer complaints and provide solutions.

Skills

Customer Service Skills

Interpersonal Communication

Project Management

Medical Terminology

Technical Support

Education

High School Degree

Associate Degree

Bachelor's Degree

Tools

Microsoft Outlook

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Job description

Principal SVI Clinical Specialist - Atlanta, GA (Finance)

Principal SVI Clinical Specialist - Atlanta, GA (Finance)

We anticipate the application window for this opening will close on - 12 May 2025

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You'll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day in the Life
Bring your sales talents to a leader in medical technology and healthcare solutions. Rooted in our long history of mission-driven innovation, our medical technologies open doors. We support your growth with the training, mentorship, and guidance you need to own your future success. Join us for a career in sales that changes lives.

Provide detailed technical support for Superficial Venous Interventions (SVI) products and procedures to a wide range of clinical base including physicians, nurses and technicians. Support sales representatives with customer product training and coverage for critical cases, primarily focused on cases with physicians that require technical support on the safe and effective use of our products.

To find all SVI Clinical Specialist roles available please use #evcs in the key word search at Medtronic Careers

POSITION RESPONSIBILITIES:

• Product training for all potential audiences involved in the use and sales of the Closure System and VenaSeal including but not limited to: General & Vascular Surgeons, Cardiovascular Surgeons, Interventional Radiologists and other physicians treating venous disease.

• Provide training on superficial venous ultrasound, the Closure System, Closure Fast, RFS, RFG2, VenaSeal , supporting supplies and materials required for our procedures, and products. This includes ultrasound in-services, product in-services, mock cases, case coverage, and participation in field employee training.

• Provide case support as needed to drive business

• Training and educating customers on our products and associated procedures. Work with physicians and lab/office staff in case selection process.

• Resolve site customer complaints by investigating problems, developing solutions, preparing reports and making recommendations to management

• Support territory sales strategy through partnership with sales, in-servicing and market development activities, inventory support, PO collection and technical case support

• Demonstrate flexibility in supporting technical case coverage

• Provide education and support to CVG sales and clinical counterparts on peripheral products and partner within the team and CVG to share and leverage best practices.

• Participate in company sponsored training/educational offerings

• Build and maintain technical knowledge and skill set

• Provide regular feedback to Research and Development staff regarding product performance issues and possible product improvements.

• Work closely with Sales team to develop site specific sales strategies to assist in selling Venous Vascular products in the United States to established accounts.

• Assist in the development of new tools and tactics to increase the effectiveness of sales strategies.

• Call points will include the hospital, surgery center and physician office as necessary.

• Keep manager informed of changes in work schedule and/or workload.

• Adheres to financial, regulatory, quality compliance standards and requirements

MUST HAVE - BASIC QUALIFICATIONS:

IN ORDER TO BE CONSIDERED FOR THIS POSITION, THE FOLLOWING BASIC QUALIFICATIONS MUST BE EVIDENT ON YOUR RESUME

• High School Degree and 9+ OR Associate degree and 5+ OR Bachelor's degree and 3+ years

NICE TO HAVE:

• Ultrasound and/or Venous experience

• Thorough working knowledge of medical terminology, medical procedures and the medical device industry.

• Excellent customer service skills

• Excellent interpersonal, written and verbal communication skills

• Computer PC literate;

• Expertise with Microsoft Outlook, Excel, Word and PowerPoint.

• Effectively build and maintain positive relationships with peers and colleagues across organizational levels

• Strong project management skills and experience coordinating programs

• Ability to coordinate/ participate in numerous tasks/projects in a fast-paced environment in an organized manner while meeting deadlines

• Strong work ethic in accomplishing objectives of the position

• Registered Vascular Technologist (RVT) Certification or Registered Vascular Specialist (RVS) Certification is helpful, but not mandatory

PHYSICAL JOB REQUIREMENTS:

• The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

• While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers

• Able to lift 20 pounds

• Extended periods of time doing computer-based work

• Hearing, sight and speaking ability

• Ability to use computers and CT reconstruction programing

• Ability to travel extensively by car and plane. Must have valid driver's license for state of residency and active vehicle insurance policy

• Wear lead apron for long periods of time (2-3hrs on average)

• Ability to operate a moving vehicle

• Ability to work in Cath Labs or OR's with radiation exposure

• Ability to travel by car or plane with overnight stay up to 50- 75% of the time (geography variability)

• Ability to conduct company business outside of the typical Monday through Friday, 8:00am to 5:00pm, work-schedule

• Must have a valid driver's license and active vehicle insurance policy. In addition, your driving record will be reviewed and will be considered as part of your application

A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

Learn more about our benefits here .

This position is eligible for a short-term incentive plan. Learn more about Annual Salary and Sales Incentive Plan (SIP) on Page 6 here

ENVIRONMENTAL EXPOSURES:

• Infectious disease; radiation; blood borne pathogens

• Must be able to wear all required personal protective equipment (PPE)

• Ability to work in hospitals, surgical centers and physician offices

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

Salary ranges for U.S (excl. PR) locations (USD):105000-120000

The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).

In addition to Base Salary, this position is eligible for a Sales Incentive Plan (SIP), which provides the opportunity to earn significant incentive compensation for achieving or exceeding your goals.

The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance , Health Savings Account , Healthcare Flexible Spending Account , Life insurance, Long-term disability leave , Dependent daycare spending account , Tuition assistance/reimbursement , and Simple Steps (global well-being program).

The following benefits and additional compensation are available to all regular employees: Incentive plans, 401(k) plan plus employer contribution and match , Short-term disability , Paid time off , Paid holidays , Employee Stock Purchase Plan , Employee Assistance Program , Non-qualified Retirement Plan Supplement (subject to IRS earning minimums) , and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).

Regular employees are those who are not temporary, such as interns. Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.

Further details are available at the link below:

Medtronic benefits and compensation plans

About Medtronic

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission - to alleviate pain, restore health, and extend life - unites a global team of 95,000+ passionate people.
We are engineers at heart- putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

Learn more about our business, mission, and our commitment to diversity here .

It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.

If you are applying to perform work for Medtronic, Inc. ("Medtronic") in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find here a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.