Principal Sustain Engineer - PCE (Houston, TX)

Hewlett Packard Enterprise; Spring (TX); Hybrid; USD 152,000 - 349,000; Full time

Job summary

Hewlett Packard Enterprise is seeking a Principal SUSTAIN Engineer in Houston, TX, a hybrid role with on-site days at an HPE office. You will lead automation, AI-enabled troubleshooting, and integration efforts across private cloud and engineered systems to drive proactive, reliable operations.

The ideal candidate brings 7–10 years in software or sustaining engineering, strong cross-team collaboration, and hands-on experience with modern cloud stacks and automation.

Qualifications

• 7-10 years in software engineering, sustaining engineering, integration engineering, SRE, or related role.
• Strong troubleshooting skills across cloud platforms, distributed systems, APIs, integrations, and production environments.
• Experience with Python, JavaScript/TypeScript, Go, Java, or similar languages.

Responsibilities

• Lead investigation and resolution of complex production issues across applications, APIs, cloud services, integrations, data pipelines, and factory systems.
• Perform root-cause analysis and drive permanent fixes that improve reliability at scale.
• Design, build, and support integrations between factory environments, cloud platforms, internal systems, and third-party applications.
• Develop automation that reduces manual effort across onboarding, diagnostics, deployments, monitoring, and support.
• Leverage AI and LLM technologies to improve troubleshooting, incident response, knowledge management, and operational efficiency.
• Partner across Engineering, Manufacturing, Operations, Product, and Customer Success to solve high-impact business problems.

Skills

Troubleshooting

Cloud platforms

APIs & integrations

Automation

Communication

Collaboration

Tools

Python

JavaScript/TypeScript

Go

Java

Databases

Monitoring

Logging

Networking

Automation tooling

Job description

Principal Sustain Engineer - PCE (Houston, TX)This role has been designed as 'Hybrid' with a requirement that you will work on average 2 days per week from an HPE office.**Who We Are:**Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.**Job Description:****Why This Role Matters**Help us build the future of AI-driven operations. Our team designs, delivers, and supports mission-critical private cloud and engineered systems solutions that power some of the world's most demanding enterprise environments. In this role, you will help transform support from a reactive function into a proactive, AI-enabled engineering capability by improving reliability, building resilient integrations, automating operational work, and preventing issues before they impact customers.**What You'll Do*** Lead investigation and resolution of complex production issues across applications, APIs, cloud services, integrations, data pipelines, and factory systems.* Perform root-cause analysis and drive permanent fixes that improve reliability at scale.* Design, build, and support integrations between factory environments, cloud platforms, internal systems, and third-party applications.* Develop automation that reduces manual effort across onboarding, diagnostics, deployments, monitoring, and support.* Leverage AI and LLM technologies to improve troubleshooting, incident response, knowledge management, and operational efficiency.* Partner across Engineering, Manufacturing, Operations, Product, and Customer Success to solve high-impact business problems.**What Success Looks Like*** Become a trusted escalation point for our most challenging technical issues.* Improve the reliability and scalability of our factory-to-cloud ecosystem.* Reduce recurring incidents through automation and root-cause elimination.* Build AI-powered capabilities that improve engineering and support productivity.* Help create a more proactive, intelligent, and highly automated operating model.**What You Bring****Required*** **7 -10 years in software engineering, sustaining engineering, integration engineering, SRE, production engineering, or a related role.*** Strong troubleshooting skills across cloud platforms, distributed systems, APIs, integrations, and production environments.* Experience with Python, JavaScript/TypeScript, Go, Java, or similar technologies.* Experience with databases, monitoring, logging, networking, and automation.* Strong communication, collaboration, and problem-solving skills.**Preferred*** Manufacturing, factory, IoT, edge, or operational technology experience.* Experience with Azure, AWS, or GCP.* Familiarity with MQTT, OPC UA, SCADA, MES, PLCs, or similar technologies.* Kubernetes, CI/CD, observability, and modern DevOps practices.* Experience with AI, LLMs, agents, RAG, vector databases, or AI-powered engineering tools.**The Ideal Candidate**You're a builder, problem solver, and relentless optimizer. You naturally look for patterns, automate repetitive work, and challenge inefficient processes. You see AI not as a buzzword, but as a powerful tool for creating smarter systems, faster decisions, and better outcomes. If you're excited about helping build the next generation of AI-driven operations supporting mission-critical private cloud and engineered systems, we'd love to hear from you.**Accessibility** HPE is committed to creating an inclusive and accessible workplace and encourages applications from all qualified individuals, including those with disabilities. If you believe you require accommodation during any stage of the application or interview process, please submit your request by completing our secure form linked here. Note: This option is reserved for applicants needing assistance/reasonable accommodation related to a disability.**What We Can Offer You:****Health & Wellbeing**We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.**Personal & Professional Development**We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.**Unconditional Inclusion**We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.**Let's Stay Connected:**Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE.#unitedstates### ### #hybridcloud**Job:**Engineering**Job Level:**TCP\\_05 \"The expected salary/wage range for this position is provided below. Actual offer may vary from this range based upon geographic location, work experience, education/training, and/or skill level. – United States of America: Annual Salary USD 152,000 - 349,000 in Texas The listed salary range reflects base salary. Variable incentives may also be offered.\"