Principal, Specialist SE

Salesforce; New York (NY); On-site; USD 135,000 - 245,000; Full time

Job summary

Salesforce is seeking an Agentforce Revenue Management Specialist Solutions Engineer to shape new use cases, craft cross-product solutions, and lead technical enablement. You’ll own a vertical end-to-end, build demos with AI-assisted tools, and drive go-to-market strategy for regulated industries in Canada.

You’ll work cross-functionally to create repeatable assets that raise the team's capability. You’ll partner with account executives, conduct in-depth discovery, and design tailored solutions

Qualifications

• BS in CS, Software Engineering or MIS.
• 3+ years in Solutions or Sales Engineering (pre-sales).
• Hands-on Salesforce configuration and customization.
• Knowledge of Revenue Cloud CPQ, billing, CLM or order management.
• Strong presentation and communication skills for technical and executive audiences.
• Builder mindset with AI-enabled tooling and API integrations.
• Experience with REST/SOAP APIs and data integration patterns.
• Autonomous, yet collaborative across teams.

Responsibilities

• Partner with Account Executives as a trusted technical advisor for healthcare, financial services, and cross-industry Canada accounts.
• Conduct discovery to surface revenue ops opportunities and regulatory nuances.
• Design and demo tailored solutions across quote-to-cash processes and modules.
• Develop industry-first use cases and cross-product solutions.
• Leverage AI tools to accelerate demos and asset development.
• Create reusable demo frameworks, collateral, and enablement assets.
• Stay current on Agentforce Revenue Management features and trends.
• Participate in events, product launches, and webinars.

Skills

Salesforce configuration

Revenue Cloud

CPQ & Billing

APIs REST/SOAP

AI-assisted development

Demo environments

Cross-functional collaboration

Education

B.S. Computer Science

Software Engineering

MIS

Tools

Claude

Cursor

Copilot

Job description

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Sales

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Agentforce Revenue Management Specialist Solutions Engineer

Agentforce Revenue Management is one of Salesforce's fastest-evolving solution areas — and this role is a chance to shape it. We're not hiring someone to run an existing playbook. We're looking for a technically strong Solutions Engineer who wants to build one: developing industry-first use cases, crafting cross-product solutions that deliver real customer value, and defining what great looks like for Agentforce Revenue Management across Regulated Industries — Healthcare & Life Sciences, Financial Services, and cross-industry accounts in Canada. This is a small, high-impact team where your work will be visible, your expertise will directly influence how we go to market, and your ability to elevate others will matter as much as your individual output.

You'll own your vertical the way a founder owns their business — not just responding to what the field asks for, but working cross-functionally to develop the use cases, solutions, and go-to-market strategy your segment needs. You'll be expected to build fast and build smart, using AI-assisted development tools like Claude, Cursor, and similar platforms to accelerate prototyping, demo creation, and technical enablement across the team.

What distinguishes someone who thrives here: you don't just build a strong demo and move on. You see the broader pattern, develop it into a repeatable asset, and help the people around you get there too. We subscribe to the Multipliers philosophy — we need someone who delivers outsized impact not just through their own technical execution, but by raising the capability of the team around them.

Responsibilities

• Partner with Account Executives as a trusted technical advisor to understand client business requirements within Healthcare & Life Sciences, Financial Services, and cross-industry accounts in Canada, translating them into effective Agentforce Revenue Management solutions built on Salesforce Revenue Cloud.
• Conduct in-depth discovery sessions to surface pain points and revenue operations opportunities, with particular attention to the regulatory, compliance, and operational nuances of Regulated Industries.
• Design and deliver tailored solutions and product demonstrations across the full quote-to-cash process — catalogs, pricing, CPQ, CLM, orders, and billing — articulating the value of automating revenue operations and accelerating deal velocity with guided quoting and Agentforce.
• Develop industry-first use cases and cross-product solutions that expand how customers realize value from the Agentforce Revenue Management platform.
• Leverage AI-assisted tools (e.g., Claude, Cursor, GitHub Copilot) to accelerate demo environments, prototype solutions, and develop technical assets more efficiently.
• Contribute to team-wide enablement by building reusable demo frameworks, sales collateral, and technical best practices — and helping teammates adopt them.
• Stay current on the latest Agentforce Revenue Management features, Salesforce platform capabilities, and industry-specific trends across your verticals.
• Participate in industry events, product launches, and webinars.

Qualifications

What we need:

• B.S. Computer Science, Software Engineering, MIS
• 3+ years of experience as a Solutions Engineer, Sales Engineer, or similar pre-sales technical role.
• Hands-on experience with Salesforce configuration and customization.
• Working knowledge of Salesforce Revenue Cloud, with depth in one or more areas: CPQ, billing, contract lifecycle management, or order management.
• Strong presentation and communication skills — able to make complex technical concepts land with both technical and executive audiences.
• A builder's mindset: demonstrated comfort with modern technical tooling, including AI-assisted development environments (Claude, Cursor, Copilot, or similar) and API-based integrations.
• Experience working with REST/SOAP APIs and data integration patterns.
• Ability to own your vertical end-to-end — operating with autonomy while collaborating across cross-functional teams.

What Will Set You Apart

• Experience developing net-new demo environments, use cases, or solution frameworks from scratch — not just presenting existing ones.
• A track record of enabling others — whether through mentoring, building reusable assets, or leading technical enablement sessions.
• Exposure to Regulated Industries (Healthcare & Life Sciences, Financial Services) and the compliance and operational nuances that shape solution design in those spaces.
• Bachelor's degree in Engineering, Computer Science, Data Science, Finance, Business, or a related field.
• Salesforce certifications (e.g., Revenue Cloud Consultant, CPQ Specialist, Salesforce Administrator).

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $134,750 - $244,510 annually There is a different range applicable to specific work locations. In California and New York, and select cities in the metropolitan areas of Boston, Chicago, Seattle, and Washington DC, the base pay range for this role in those locations is $148,190 - $269,080 per year. Your recruiter can share more about the specific salary range for the job location during the hiring process. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.