Principal Specialist Field Service

Raytheon; Columbus (OH); Hybrid; USD 87,000 - 165,000; Full time

Benefits offered by this job

Employee referral program

Benefits package

Job summary

Raytheon is seeking a Field Service Representative to support the Commander’s Independent Thermal Viewer (CITV) activities in Lima, OH. The role requires interfacing with customers, troubleshooting CITV systems, and performing installation/testing tasks in a hybrid environment.

Ideal candidates have a Bachelor’s degree with 5+ years of field engineering experience or an advanced degree with 2+ years, and the ability to obtain/maintain a DoD Secret clearance. Some CONUS travel is expected.

Qualifications

• Bachelor’s degree and 5+ years of relevant field experience, or an advanced degree with 2+ years.
• Ability to obtain/maintain a U.S. government security clearance; U.S. citizenship required.
• Field engineering experience maintaining electronic equipment.
• Experience with U.S. Army M1 A2 Abrams MBT subsystems.

Responsibilities

• Provide technical support and interface with the external customer.
• Troubleshoot system problems and oversee repairs under home-office direction.
• Test, inspect, and repair the CITV system during installation and platform testing.
• Provide training to customer personnel on operation, maintenance, and inspection procedures.
• Analyze equipment failures to determine cause and recommend corrective action.
• Advise on design changes to improve equipment efficiency and reduce operating cost.
• Develop and implement preventive maintenance programs and maintain performance records.
• Oversee installation, checkout, operation, maintenance/repair, and modification of equipment.
• Some CONUS travel is required.

Skills

Troubleshooting

Customer interface

Preventive maintenance

Technical writing

Oral communication

Equipment diagnostics

Computer skills

Education

Bachelor’s degree

Advanced degree in related field

Tools

Electronic equipment maintenance

M1 Abrams MBT subsystems

Job description

Date Posted: 2026-09-03

Country: United States of America

Location: US-OH-REMOTE

Position Role Type: Hybrid

U.S. Citizen, U.S. Person, or Immigration Status Requirements: The ability to obtain and maintain a U.S. government issued security clearance is required. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance

Security Clearance Type: DoD Clearance: Secret

Security Clearance Status: Active and existing security clearance required after day 1

At Raytheon, the foundation of everything we do is rooted in our values and a higher calling – to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat. Our team solves tough, meaningful problems that create a safer, more secure world.

Raytheon Field Engineering is currently seeking a Field Service Representative (FSR) to support the Commander’s Independent Thermal Viewer (CITV) activities in Lima, OH.

What You Will Do

• Provide technical support and have direct interface with the external customer.
• Troubleshoot system problems and oversee necessary repairs under general direction and coordination from the home office.
• Testing, inspection, and repairs of the CITV system during installation and platform testing.
• Provide guidance and training to customer personnel in establishing operation, maintenance, and inspection procedures and techniques.
• Analyze equipment failures to determine cause and recommend corrective action,
• Advise and assist in effecting design changes to improve equipment efficiency and/or reduce cost of operation,
• Devise and implement preventive maintenance programs, oversees retention of performance and maintenance records on equipment and participate in the installation planning phase.
• Responsible and oversee the installation, check out, operation, maintenance/repair, and modification of equipment.

Some CONUS travel is required for this position.

Qualifications You Must Have

• Typically requires a Bachelor’s and a minimum of 5 years prior relevant experience, or an Advance Degree in a related field and a minimum of 2 years’ experience.
• The ability to obtain and maintain a U.S. government issued security clearance is required. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance.
• Field Engineering / FSR Experience in maintaining electronic equipment.
• Experience with the subsystems utilized in the U.S. Army’s M1 A2 Abrams Main Battle Tank (MBT).

Qualifications We Prefer

• Self-starter with the ability to align priorities appropriately and work with little or no supervision.
• Excellent technical writing, oral communication, and computer skills.
• Direct Experience with (CITV) System / Program.

What We Offer

Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Trust, Respect, Accountability, Collaboration, and Innovation.

Not relocation eligible.

Eligible for employee referral.

This position requires a security clearance. DCSA Consolidated Adjudication Services (DCSACAS), an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here: https://www.state.gov/m/ds/clearances/c10978.htm

As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.

The salary range for this role is 86,800 USD - 165,200 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.

Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.

Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.

This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.

RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.

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