Principal Solution Engineer - Partner Center of Excellence - Public Sector

Qualtrics; Remote (OR); Remote; USD 149,000 - 163,000; Full time

Job summary

An established industry player is seeking a Principal Solution Engineer to join their dynamic team. This role involves leveraging SaaS solutions to enhance partner pre-sales skills and drive customer engagement. You'll collaborate with various teams to develop impactful solutions and support sales efforts through technical expertise and strategic planning. This position offers abundant growth opportunities in a collaborative environment where your contributions will directly influence the success of clients across sectors. If you're passionate about technology and eager to make a difference, this is the role for you.

Benefits

Performance-based promotions

Pension plan match

Private health and dental insurance

Qualtrics Experience Program - $1,800/year

Wellness reimbursement up to $300/quarter

Qualifications

• 8+ years of sales or technical experience with SaaS/cloud software.
• Ability to explain technical SaaS aspects including security and APIs.
• Experience with large system integrators like Deloitte and Accenture.

Responsibilities

• Provide technical expertise through presentations, demos, and consultations.
• Drive solution adoption within strategic accounts.
• Collaborate with Product, Marketing, and Engineering teams.

Skills

Sales Experience

Technical Expertise

Communication Skills

Solution Architecture

SaaS Knowledge

HTML/CSS/JavaScript

Education

Bachelor’s Degree in Marketing

Bachelor’s Degree in Business

Bachelor’s Degree in Computer Science

Job description

At Qualtrics, we create software used by the world’s leading brands to deliver exceptional frontline experiences, build high-performing teams, and design products people love. We are more than a platform; we are the creators and stewards of the Experience Management category, serving over 18K clients globally. Building a category requires grit, determination, and a high-functioning team with unwavering dedication to serving our customers.

Joining our team means being part of a nimble, empowered group that sets aggressive goals and moves quickly to achieve them. We encourage strategic risks and collaborative problem-solving. Growth opportunities are abundant, and we serve clients across various sectors including retail, government, and healthcare, aiming to bring humanity, connection, and empathy back to business. Join over 5,000 global team members who find this work meaningful.

Principal Solution Engineer - Partner Center of Excellence - Public Sector

Why We Have This Role

Our presales team is dedicated to closing experience gaps by leveraging our SaaS platform to help large organizations implement experience management programs. We empower businesses to harness insights and optimize customer interactions for sustained growth.

How You’ll Find Success

You will be responsible for:

• Building partner pre-sales skills through enablement, mentoring, and support to achieve revenue targets.
• Educating partner teams, participating in marketing events, and deepening domain expertise.
• Designing, validating, and presenting software solutions, including advanced concepts and third-party services.
• Providing presales technical support and solution strategies.
• Strategic engagement in partner planning and business development.
• Collaborating with pre-sales leadership to develop scalable solutions.
• Working with development teams to improve products.

How You’ll Grow

• Structured and automatic promotion processes
• Career planning with your manager
• Internal transfer opportunities (Qmobility)

Things You’ll Do

• Provide technical expertise through presentations, demos, pilots, and consultations.
• Drive solution adoption within strategic accounts, translating features into value.
• Develop training materials and deliver product knowledge sessions.
• Collaborate with Product, Marketing, and Engineering teams during product development and refinement.
• Address product requests and communicate issues effectively.
• Become an expert in Qualtrics XM Platform and related products.
• Stay informed on industry trends and technologies.

What We’re Looking For On Your Resume

• At least 8+ years of sales or technical experience with SaaS/cloud software, working with C/VP level buyers.
• Experience with large and small system integrators like Deloitte, EY, Accenture, Guidehouse.
• High energy, self-starter, comfortable in ambiguous, entrepreneurial environments.
• Strong professional, sales, and technical skills supporting enterprise and inside sales teams.
• Ability to explain technical SaaS aspects, including security, APIs, SLAs, and communication protocols.
• Solution architecture skills to address customer problems and uncover business challenges.
• Excellent communication skills for needs analysis, positioning, and closing.
• Relevant functional sales experience applicable across sales areas.
• Flexibility to perform various system-related tasks as needed.
• Bachelor’s degree in Marketing, Business, HR, Organizational Leadership, Computer Science, or related fields, with strong academic performance.
• Legal authorization to work in the U.S., U.S. citizenship for FedRAMP compliance.
• Willingness to travel up to 25%.
• Knowledge of HTML, CSS, JavaScript, SQL is a plus.
• Experience with customer/employee experience software, pre/post-sales support.
• Qualtrics certification preferred.

What You Should Know About This Team

The Solution Engineering team is collaborative, eager to learn, and dedicated to positively impacting our customers. Our mission is to support sales by demonstrating our technology’s value, embracing challenges, and fostering creativity in a dynamic environment.

Our Team’s Favorite Perks and Benefits

• Performance-based promotions
• Pension plan match
• Private health and dental insurance
• Qualtrics Experience Program - $1,800/year for personal experiences
• Wellness reimbursement up to $300/quarter

Qualtrics is an equal opportunity employer and provides accommodations for individuals with disabilities. For more details, visit our policies and rights under Federal Employment Laws. Explore Qualtrics Life through our Insider program for updates and opportunities. The salary range for this full-time role is $149,500–$162,500 USD, with potential bonuses and benefits, depending on location and experience.