Principal Software Engineer - Real-Time VoIP & Video

Baxter Healthcare; Raleigh (NC); Hybrid; USD 120,000 - 165,000; Full time

Benefits offered by this job

Health and dental coverage

401(k) plan

Employee stock purchase plan (ESPP)

Paid time off 20–35 days

Parental leave

Job summary

Baxter Healthcare seeks a Principal (Senior) Software Engineer to lead the architecture of our audio and video infrastructure powering Connected Care. You will own mission-critical, real-time communication systems for clinicians, patients, and caregivers.

This role blends telecom engineering with scalable platforms, SIP/VoIP, WebRTC, and low-latency media. You will mentor engineers and help shape the future of connected healthcare.

Qualifications

• 5+ years in real-time voice/video systems.
• Deep hands-on SIP and telecom protocols.
• Production VoIP platforms experience.
• Experience with Kamailio or FreeSWITCH.
• Backend services with .NET or Node.js/TypeScript.
• Troubleshoot network, signaling and media delivery.

Responsibilities

• Architect and evolve core audio/video infrastructure for Connected Care.
• Design and operate highly available SIP routing platforms.
• Scale media servers, SBCs, and signaling environments.
• Build low-latency call routing solutions.
• Partner with engineering to integrate voice/video into apps.
• Investigate real-time issues: media quality, latency, packet loss.
• Drive engineering strategy and best practices for voice/video infra.
• Mentor engineers as telecom/RTC subject matter expert.

Skills

Real-time VoIP/Video

SIP

Kamailio

FreeSWITCH

Node.js/TypeScript

WebRTC

Asterisk

C/ANSI C

Low latency media

Tools

Kamailio

FreeSWITCH

SIP tooling

Job description

Baxter Healthcare seeks a Principal (Senior) Software Engineer to lead the architecture of our audio and video infrastructure powering Connected Care. You will own mission-critical, real-time communication systems for clinicians, patients, and caregivers.

This role blends telecom engineering with scalable platforms, SIP/VoIP, WebRTC, and low-latency media. You will mentor engineers and help shape the future of connected healthcare.