Principal Software Engineer, Backend (Connectivity)

Salesforce; San Francisco (CA); Hybrid; USD 197,300 - 313,700; Full time

Job summary

Salesforce is seeking a Lead/Principal Software Engineer to join our growing engineering team in a hybrid work model. You will lead the design and development of core integration capabilities, focusing on scalable connectivity across MuleSoft, Salesforce, and Agentforce.

The role requires 8+ years of production-grade software experience, deep Java/Spring Boot expertise, and a track record of delivering APIs and event-driven architectures.

Qualifications

• 8+ years of experience building and operating production-grade software systems.
• Strong proficiency in Java and Spring Boot, or comparable languages and frameworks for building scalable backend systems.
• Hands-on experience designing and building APIs, asynchronous workflows, and event-driven systems.
• Experience working with large codebases and influencing design decisions across teams.
• Ability to think holistically about architecture, performance, and operational stability.
• Strong troubleshooting skills with the ability to triage complex issues and identify opportunities to improve product quality and reliability.
• Ability to communicate complex ideas clearly and work effectively with engineers, designers, and product teams.

Responsibilities

• Lead the design and development of core integration capabilities and scalable connectivity solutions across MuleSoft, Salesforce, and Agentforce.
• Collaborate with cross-functional teams to define requirements and translate them into technical solutions.
• Set technical direction and help shape long-term strategy and team growth.
• Drive innovation through new ideas, improved processes, and bold experimentation.
• Provide technical leadership and mentorship to engineering teams, promoting best practices in coding, design, and architecture.

Skills

Java

Spring Boot

APIs

Event-driven systems

Asynchronous workflows

Large codebases

Architecture

Communication

Tools

MuleSoft

Apex

Lightning Components

Salesforce APIs

Docker

Kubernetes

Job description

Job Category

Software Engineering

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

About Us

We are driving agentic integration initiatives by empowering agents with connectivity through MuleSoft Connectors and Model Context Protocol (MCP) to enable automation across platforms. Our mission is to make integration more intuitive, dynamic, and intelligent, and provide a better design-time experience for both integration developers and agent builders.

Our team thrives on innovation. We take bold ideas and turn them into real, high-impact products. We have built AI-powered systems from the ground up and know how to move fast, stay focused, and deliver with purpose. This is a place where builders bring their ideas to life with teammates who care deeply about quality, creativity, and meaningful impact.

We embrace a hybrid work model and value the individual strengths each team member brings. We support each other's growth through mentorship and collaboration. We believe that autonomous teams lead to better outcomes by delivering meaningful value to our customers, building stronger products, and creating a more fulfilling environment for our people.

About The Role

We are seeking a Lead/Principal Software Engineer to join our growing engineering team that is passionate about delivering impactful software and enabling others to do the same. This role blends technical depth, strategic thinking, and people-centered leadership.

If you are driven by vision, energized by innovation, and grounded in the belief that great teams are built by people who support and inspire each other, we would love to meet you.

What You'll Do

• Lead the design and development of core integration capabilities and scalable connectivity solutions across MuleSoft, Salesforce, and Agentforce.
• Collaborate with cross-functional teams to define requirements and translate them into technical solutions.
• Set technical direction and help shape long-term strategy and team growth.
• Drive innovation through new ideas, improved processes, and bold experimentation
• Provide technical leadership and mentorship to engineering teams, promoting best practices in coding, design, and architecture.

What You Should Have

• 8+ years of experience building and operating production-grade software systems
• Strong proficiency in Java and Spring Boot, or in comparable languages and frameworks for building scalable backend systems
• Hands-on experience designing and building APIs, asynchronous workflows, and event-driven systems
• Experience working with large codebases and influencing design decisions across teams
• Ability to think holistically about architecture, performance, and operational stability.
• Strong troubleshooting skills with the ability to triage complex issues and identify opportunities to improve product quality and reliability
• Ability to communicate complex ideas clearly and work effectively with engineers, designers, and product teams

Nice To Have

• Hands-on experience with MuleSoft platform (Anypoint Studio, Mule Runtime, Anypoint Connectors).
• Expertise in Salesforce platform, including Apex, Lightning Components, and Salesforce APIs.
• Solid experience with system performance tuning, memory management, and optimizing resource usage in distributed environments
• Familiarity with container runtimes such as Docker and orchestration tools like Kubernetes
• Familiarity with large language models (LLMs), RAG architecture, and integration of AI into developer workflows.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $197,300 - $313,700 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $237,700 - $344,700 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.