PRINCIPAL SOFTWARE ENGINEER (ADVANCED TRANSPORTATION MANAGEMENT SYSTEMS)

Los Angeles County Metropolitan Transportation Authority (CA); Los Angeles (CA); On-site; USD 95,000 - 130,000; Full time

Job summary

The Los Angeles County Metropolitan Transportation Authority is seeking a technical lead for managing complex application systems. The role entails designing, developing, and enhancing systems to meet stakeholder needs while providing 24/7 support. Candidates should have at least five years of relevant experience and a Bachelor's degree in a related field.

Qualifications

• Five years of relevant experience in designing and maintaining enterprise-wide systems.
• Two years of specialized experience in in the relevant area.
• Valid California Class C Driver License preferred.

Responsibilities

• Leads technical personnel for project design and enhancement.
• Consults with user departments on system requirements.
• Monitors system health and security.

Skills

Problem solving

Project management

Data analysis

Software engineering techniques

Education

Bachelor's Degree in Computer Science

Master's Degree in a related field

Tools

SQL

HTML

JavaScript

Job description

Manages and maintains complex applications systems; designs, develops, and enhances computer applications systems; manages the process of designing and developing high performance platform and/or platform components; performs as technical lead for project and/or support teams, that may include various Metro Information Technology personnel, technical contractors, consultants, or other internal or external entities; and ensures platform is meeting the needs of stakeholders.

Recruitment Timelines:Interviews are projected to be scheduled for the week of July 14, 2025. This date is subject to change. We encourage you to monitor your governmentjobs.com profile and emails for the latest updates.

• Acts as technical team leader and maintains responsibility for analysis, design, and implementation of projects as assigned, including complex and highly specialized applications

• Designs, develops, and enhances applications systems on behalf of client departments

• Conducts the most complex programming, system analysis, and design of highly complex systems using Information System Development Methodology in a multi-platform infrastructure and environment

• Consults and advises user departments and other Information Technology Services (ITS) support teams on system requirements and enhancements and supports large computer systems for various departments

• Recommends approval of system designs and interacts with user managers and department users in a senior leadership capacity

• Leads technical personnel in support of related systems

• Monitors and maintains systems health and security

• Performs data manipulation

• Identifies, diagnoses, and resolves highly difficult problems in large highly complex applications systems using highly proactive problem management, diagnosis, and resolution methods/techniques

• Defines technical development and security guidelines

• Sets guidelines and exercises leadership skills to establish and meet target dates on large and highly complex projects involving multiple systems

• Spearheads the preparation of project reports such as technical overviews, client recommendations, alternatives to business requirements, feasibility studies, project proposals, and requests for proposals for the purchase of new software and hardware

• Leads consultants in the analysis, design, implementation, and integration of application business systems

• Leads the evaluation, configuration, implementation, and integration of commercial off-the-shelf (COTS) software

• Develops software and hardware specifications and standards

• Provides 24-hour and 7-days per week support

• Manages projects within a defined budget set by management

• Provides guidance, coaching, mentoring, training, and oversight for assigned employees in area of expertise

• Contributes to ensuring that the Equal Employment Opportunity (EEO) policies and programs of Metro are carried out

  
  May be required to perform other related job duties

A combination of education and/or experience that provides the required knowledge, skills, and abilities to perform the essential functions of the position. Additional experience, as outlined below, may be substituted for required education on a year-for-year basis. A typical combination includes:

Education

• Bachelor's Degree in Computer Science, Business Information System Technology, Computer Engineering, or a related field; Master's Degree in a related field preferred

Experience

• Five years of relevant experience in designing, implementing and maintaining an enterprise-wide system or relevant area, requiring at least two years specialized experience in area of assignment; Metro and/or public transportation experience preferred

Certifications/Licenses/Special Requirements

• A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions
• Microsoft Certified Solutions Associate (MCSA) preferred
• Microsoft Office Specialist (MOS) on SharePoint 2010 preferred
• Microsoft Certified Technology Specialist (MCTS) for Office 365 preferred
• Adobe Certified Associate (ACA) preferred

Preferred Qualifications

Preferred Qualifications (PQs) are used to identify relevant knowledge, skills, and abilities (KSAs) as determined by business necessity. These criteria are considered preferred qualifications and arenotintended to serve as minimum requirements for the position. PQs will help support selection decisions throughout the recruitment. In addition, applicants who possess these PQs will not automatically be selected.

The following are the preferred qualifications:

• Experience developing, monitoring, maintaining, and troubleshooting large projects and systems across an organization and providing 24/7 support
• Experience leading engineering teams or overseeing the execution of large-scale hardware and software support projects
• Experience collaborating with internal and external teams to implement and support mobile routers, databases, and servers
• Experience monitoring wireless systems and networks to support data and equipment at multiple locations
• Experience monitoring and maintaining computer-aided dispatch and automatic vehicle systems

Knowledge of (defined as a learned body of information that is required for and applied in the performance of job tasks)

• Theories, principles, and practices related to information systems and supported business areas
• Applicable local, state, and federal laws, rules, and regulations governing information systems for a public agency
• Mobile application technology
• Project management methodology, techniques, and tools
• Mathematics used in complex business applications
• Problem solving techniques
• Principles of supervision
• Software and computer operating systems
• For ITS Positions Networking LANs, WANs, gateways, operating systems (e.g., AIX (Advanced Interactive eXecutive), MS (Microsoft) Windows, Linux, Apache, IIS (Internet Information Services), etc.), and business process and systems process modeling
• For TAP (Transit Access Pass) Positions Apex and Visualforce coding, HTML (Hypertext Markup Language), Salesforce processes, and JavaScript

Skill in (defined as the proficient manual, verbal, or mental utilization of data, people, or things)

• Communicating effectively orally and in writing
• Analyzing situations, identifying problems, finding and implementing solutions, and evaluating outcomes in a cost-effective manner
• Troubleshooting and correcting operations problems
• Interacting professionally with internal and external representatives
• Clearly defining system integration and interface requirements
• Data analysis and data modeling
• Learning new technology and complex systems
• Identifying opportunities for innovation
• Operating a personal computer, computer terminal, and general office equipment

Ability to (defined as a present competence to perform an observable behavior or produce an observable result)

• Lead the design and development of complex information systems using software engineering techniques
• Resolve highly difficult problems regarding highly complex programming and systems logic
• Perform highly complex systems implementation and integration tasks
• Perform complex programming in various languages such as SQL (Structured Query Language), PL/SQL (Procedural Language for SQL), HTML, XML (eXtensible Markup Language), XML Publisher, CSS (Cascading Style Sheets), jDeveloper, PHP (Hypertext Preprocessor), SQL Server, Oracle applications, Oracle Developer, Oracle Database Management System, Crystal Reports, Business Object Enterprise, Redwood, ActiveBatch, PVCS (Polytron Version Control System), JavaScript, AngularJS, Java Developer, MS SQL Server, VB (Visual Basic), Visual Studio, C/C+/C++, or other specified languages
• Provide technical project management across multiple projects and concurrent tasks
• Develop and implement web-based computer applications
• Analyze and evaluate system changes to determine feasibility
• Clearly define system integration and interface requirements
• Identify and resolve conflicting project and/or client requirements
• Understand, interpret, and apply laws, business rules, regulations, policies, procedures, contracts, budgets, and labor/management agreements to support business processes
• Prepare reports, proposals, presentations, and correspondence in a professional manner
• Exercise sound judgment and creativity in making decisions
• Meet tight time constraints and frequent deadlines
• Maintain confidentiality regarding sensitive information
• Read, write, speak, and understand English

Special Conditions

The physical demands described are representative of those that must be met by the employee to successfully perform the essential functions of this job. Metro provides reasonable accommodation to enable individuals with disabilities to perform the essential functions.

Working Conditions

• Typical office situation
• Close exposure to computer monitors and video screen

Physical Effort Required

• Sitting at a desk or table
• Operate a telephone or other telecommunications device and communicate through the medium
• Type and use a keyboard and mouse to perform necessary computer-based functions
• Communicating through speech in the English language required

(KP)