Principal Software Development Engineer

Lumen Technologies; United States; Remote; USD 149,000 - 199,000; Full time

Job summary

An established industry player is seeking a Principal Software Development Engineer to architect and build complex ServiceNow solutions. In this role, you will leverage your extensive experience in ServiceNow development and integrations to design high-impact systems that ensure seamless data flow across platforms. Your expertise will not only drive technical excellence but also mentor other developers, fostering a collaborative environment. This position offers the flexibility of remote work within the US, allowing you to thrive while contributing to innovative solutions that shape the future of digital connectivity. Join a team dedicated to making a meaningful impact in the tech landscape.

Benefits

Health benefits

Life insurance

Voluntary lifestyle benefits

Comprehensive wellness package

Qualifications

• 7+ years of experience with ServiceNow development and integrations.
• Expertise in REST and web technologies required.

Responsibilities

• Architect and implement integrations across enterprise systems.
• Debug and optimize integrations for performance and stability.

Skills

ServiceNow development

REST

pub/sub/queueing systems

OAuth

data architecture

Tools

APIGEE

Kafka

MID Server

Job description

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Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.

We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

The Role

The Principal Software Development Engineer plans, designs, architects, and builds multiple highly complex ServiceNow solutions including (but not limited to) both inbound and outbound integrations (and bi-directional/ebonding integrations) with other systems including external ServiceNow instances and other non-ServiceNow platforms, primarily using REST. Translates business requirements into specific designs, then participates and leads in the design, architecture, and development of solutions within the ServiceNow platform.

Location

This position is work from home within the US.

The Main Responsibilities

• Architect, design, and implement high-impact integrations across enterprise systems, ensuring data flows smoothly between ServiceNow and external systems, bi-directionally, in a complex cloud architecture.
  • Must have direct, real-world experience building highly complex bi-directional integrations within ServiceNow.
  • Experience with tools such as APIGEE and Kafka is a major plus (especially those tools specifically).
• Utilize inbound Scripted REST APIs (SRAPIs), outbound REST Messages/Methods IntegrationHub, MID Servers, Credential Aliases and other tools to build scalable integrations, handling everything from initial API setup to monitoring for performance and troubleshooting.
• Act as a true technical architect and developer, collaborating with multiple teams to define integration requirements and ensure best practices are applied.
• Provide mentorship to other developers and serve as an expert for all things ServiceNow and SN integration.
• Debug and optimize integrations for performance, stability, and maintainability.

What We Look For in a Candidate

• 7+ years of experience with ServiceNow development, ServiceNow integrations and custom API development.
• Expertise in REST, pub/sub/queueing systems, OAuth, and other web technologies.
• Experience with MID Server setup and configuration.
• In-depth understanding of ServiceNow’s data models and CMDB.
• Experience with the SN CSM application/module.
• Must be able to do a bit of complex data architecture and identify potential architectural pitfalls before putting code to canvas.
• Should have the ability to obtain Security Clearance.

Compensation

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

Location Based Pay Ranges

$149,084 - $198,779 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY
$156,539 - $208,718 in these states: CO HI MI MN NC NH NV OR RI
$163,993 - $218,657 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA

Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing.

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions.

Disclaimer

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses.