Principal Site Reliability Engineer - Paze

Davita Inc.; New York (NY); Hybrid; USD 190,000 - 230,000; Full time

Job summary

A leading company in financial solutions is seeking a Principal Site Reliability Engineer to enhance application resilience and performance. This role involves technical leadership, team collaboration, and the development of reliable systems in a hybrid work model. Ideal candidates will possess extensive experience in managing technical projects and a strong background in relevant technologies.

Benefits

Comprehensive healthcare

401(k) with company match

Generous PTO

Parental leave

Family planning support

Qualifications

• 12+ years managing large, complex projects in a technical environment.
• Proven leadership in incident management.
• Hands-on experience with modern technologies.

Responsibilities

• Design and implement software to improve performance and availability.
• Support risk management and automate deployment.
• Participate in 24/7 on-call rotations.

Skills

Python

Go

Java

Docker

Linux

CI/CD tools

Networking

Education

Bachelor's Degree in Business, Computer Science, or related field

Tools

AWS

Kubernetes

Job description

At Early Warning, we've powered and protected the U.S. financial system for over thirty years with solutions like Zelle, Paze, and more. As a trusted name in payments, we partner with thousands of institutions to increase access to financial services and protect transactions for hundreds of millions of consumers and small businesses.

Positions are located in Scottsdale, San Francisco, Chicago, or New York with a hybrid work model for better collaboration.

Candidates must be eligible to work in the U.S. independently at the time of hire. This position does not sponsor employment visas.

Overall Purpose

The Principal Site Reliability Engineer collaborates with development teams to design availability and resiliency patterns for applications and infrastructure.

Essential Functions

• Design and implement software and tools to improve performance, availability, scalability, and latency, ensuring high-quality, secure end products for customers.
• Support risk management by protecting system and data integrity and confidentiality.
• Build automation tools for deployment, configuration, and disaster recovery.
• Design, implement, and promote observability and monitoring systems to proactively identify issues.
• Continuously evaluate application capacity and recommend scaling strategies.
• Identify performance bottlenecks and collaborate on troubleshooting and resolution.
• Serve as a technical liaison, providing documentation and runbooks.
• Participate in 24/7 on-call rotations.
• Develop and promote best practices and reusable patterns across teams.
• Work with development teams to integrate reliability best practices and modern software design patterns.
• Act as a thought leader, mentoring team members and staying updated on industry trends.

Minimum Qualifications

• Bachelor's Degree in Business, Computer Science, or related field.
• 12+ years managing large, complex projects in a technical environment, including post-graduate education.
• Proven leadership in incident management and RCA improvements.
• Excellent troubleshooting skills in complex environments.
• Hands-on experience with technologies like Python, Go, Java, Docker, microservices, messaging frameworks, databases, caching, Linux, CI/CD tools, and networking.
• Experience leading cross-functional teams and designing end-to-end systems.
• Background and drug screening required.

Preferred Qualifications

• Programming skills in Java, Ruby, Python, JavaScript, or Go.
• Experience supporting 24/7 production applications.
• Knowledge of AWS, Docker, Kubernetes, and Swarm.

Compensation

In Phoenix, AZ/Chicago, IL: $180,000 - $220,000/year.

In New York, NY/San Francisco, CA: $190,000 - $230,000/year.

Additional incentives and benefits apply.

Physical Requirements

This role involves typical office work, sitting for long periods, occasional standing, lifting up to 10 pounds, and visual and communication skills. Accommodations are available for those who need them.

Benefits & Equal Opportunity

• Comprehensive healthcare, 401(k) with company match, generous PTO, parental leave, and family planning support.
• We consider all qualified applicants regardless of background or identity.