Principal Site Reliability Engineer

Wells-Fargo; Irving (TX); Hybrid; USD 180,000 - 230,000; Full time

Job summary

Wells Fargo’s EFT Group seeks a Principal Site Reliability Engineer to lead AI-enabled platform reliability across enterprise Risk, Audit and Finance technology. You will drive SRE adoption, design scalable AI/gov platforms, and mentor senior engineers, ensuring secure, observable, and highly available systems.

The role emphasizes cloud-native architectures, Kubernetes/OpenShift, CI/CD, automation, and governance, with hybrid work expectations and cross-functional collaboration.

Qualifications

• 7+ years of engineering experience or equivalent demonstrated through work experience, training, or education.
• 5+ years of experience designing and supporting enterprise observability, monitoring, and reliability solutions.
• 3+ years of experience with cloud and cloud-native technologies.
• 3+ years of experience implementing SRE practices, automation, incident management, and operational excellence capabilities.

Responsibilities

• Serve as a senior technical authority for AI Engineering, SRE, AIOps, and enterprise platform reliability initiatives.
• Lead design and implementation of scalable, secure, governed AI and platform engineering solutions.
• Drive adoption of SRE principles, observability, logging, and incident management across the enterprise.
• Mentor engineers through architecture reviews, reusable patterns, and best practices.
• Translate business objectives into scalable engineering roadmaps and solutions.

Skills

Java

Python

C#

Go

Cloud-native

SRE

AIOps

Education

Bachelor's degree in Computer Science or related field

Tools

Kubernetes

OpenShift

CI/CD

Grafana

Prometheus

Splunk

Elastic

DataDog

AppDynamics

Job description

Wells Fargo’s EFT (Enterprise Functions Technology) Group is seeking a Principal Site Reliability Engineer in ERAFT (Enterprise Risk, Audit, and Finance Technology). ERAFT is an organization within EFT that delivers and supports critical technology platforms used by Risk, Audit, and Finance teams across the enterprise.This Principal Site Reliability Engineer will serve as a senior technical authority for AI-driven solutions, defining architecture, design standards, engineering practices, and delivery patterns for secure, resilient, scalable, and governed agentic AI systems. The role combines deep expertise in site reliability engineering, cloud-native development, and deployment engineering to ensure the availability, performance, observability, and operational excellence of enterprise AI platforms.The successful candidate will lead the design and implementation of AI-enabled platforms, drive automation and reliability initiatives, establish best practices for monitoring and incident management, and provide technical leadership for cloud-native technologies, container platforms, CI/CD pipelines, and modern software engineering frameworks. This individual will partner closely with cross-functional teams to deliver innovative, highly available solutions that support business-critical operations while maintaining strong security, compliance, and governance standards.In this role, you will:Serve as a senior technical authority for AI Engineering, Site Reliability Engineering (SRE), AIOps, and enterprise platform reliability initiativesAct as an advisor to leadership, influencing architecture, engineering strategy, and technology decisions for highly complex business and technical challengesLead the design and implementation of scalable, resilient, secure, and governed AI and platform engineering solutionsDrive adoption of SRE principles, observability, monitoring, logging, synthetic monitoring, and chaos engineering practices across the enterpriseAdvance AIOps capabilities through automation, self-healing, intelligent operations, and AI/ML-driven solutions to improve reliability and operational efficiencyEstablish engineering standards, architecture patterns, and best practices for AI platforms, agentic AI solutions, observability, resiliency, and operational excellenceLead technical resolution of critical production issues, root cause analysis, blameless postmortems, and continuous improvement initiativesDesign and guide enterprise AI capabilities including RAG platforms, agentic workflows, AI orchestration, reusable services, and workflow automationProvide hands-on technical leadership across cloud-native platforms, Kubernetes/OpenShift, APIs, CI/CD, automation, and modern software engineering practiceMentor senior engineers and technical leads through architecture reviews, design governance, reusable patterns, and engineering best practicesTranslate strategic business objectives and technology opportunities into scalable engineering roadmaps and solutionsMaintain expertise in emerging technologies, AI, cloud, reliability engineering, and automation, recommending innovations that create business valueRequired Qualifications:7+ years of Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education7+ years of software engineering experience utilizing Java, Python, C#, Go, or similar technologies5+ years of experience designing and supporting enterprise observability, monitoring, and reliability solutions3+ years of experience with cloud and cloud-native technologies3+ years of experience implementing SRE practices, automation, incident management, and operational excellence capabilitiesDesired QualificationsExperience with Agentic AI, RAG, AI orchestration frameworks, prompt engineering, and AI governanceExperience with Kubernetes, OpenShift, CI/CD, and infrastructure automationExperience with observability technologies including Grafana, Prometheus, Splunk, Elastic, DataDog, or AppDynamicsExperience with AIOps, AI/ML, and intelligent automation solutionsStrong verbal, written, and interpersonal communication skillsJob Expectations:This position offers a hybrid work schedule - ability to work in officeAbility to travel up to 10% (if needed)This position is not eligible for Visa sponsorshipRelocation assistance is not available for this positionPosting End Date:19 Oct 2026*Job posting may come down early due to volume of applicants.We Value Equal OpportunityWells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.Applicants with DisabilitiesTo request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.Drug and Alcohol PolicyWells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.Wells Fargo Recruitment and Hiring Requirements:a. Third-Party recordings are prohibited unless authorized by Wells Fargo.b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.