Principal Relationship Manager - Global Acceptance (Remote-Eligible)

Capital One; United States; À distance; USD 138 000 - 158 000; Plein temps

Avantages offerts par ce poste

None

Résumé du poste

Capital One is seeking a Principal Relationship Manager for Global Acceptance. The role focuses on sales, business development, and strategic client management for global payment enablers, with emphasis on sustaining US acceptance, partnerships, and client experience.

The position supports remote-eligible work and requires up to 25% travel domestically and globally. Capital One offers comprehensive benefits and incentives, with compensation disclosed for various locations.

Qualifications

• Bachelor's degree in Business, Marketing or Finance is preferred.
• 5+ years in sales, relationship management, business development, strategy, operations or project management in financial services.
• 3+ years of data analysis experience and creating client-facing presentations.
• Payments industry experience is preferred.

Responsabilités

• Establish and deepen executive relationships and drive high-level strategy with clients.
• Ensure implementation of network products and services to enable downstream acceptance.
• Lead operational initiatives and ensure compliance with processes and practices.
• Execute joint marketing initiatives to improve awareness and transactions.
• Perform data analysis on enabler performance and translate insights into strategic roadmaps.
• Manage risk and coach team members; travel up to 25% domestically and globally.

Connaissances

Strategic leadership

Sales experience

Relationship management

Data analysis

Payments industry experience

Formation

Bachelor's degree in Business, Marketing or Finance

High School Diploma, GED or equivalent certification

Description du poste

Principal Relationship Manager - Global Acceptance (Remote-Eligible)

The Principal Relationship Manager is responsible for sales, business development, and strategic client management for global payment enablers, such as payment facilitators, gateways, identity/security and tokenization providers. Key objectives include sustaining US acceptance, driving enabler network product certification and implementation, deepening enabler partnerships, enhancing the customer experience, and facilitating relationship growth in key global regions.

Responsibilities

• Strategic Growth & Client Leadership: Establish and deepen executive relationships. Drive high-level strategy with clients to maximize acceptance while identifying new internal and external business opportunities.
• Product: Ensure the implementation of integral network products and services, and additional value-added products, where applicable, to enable ubiquitous downstream acceptance
• Operational Excellence: Implement operational initiatives, ensure compliance with network change release processes and business practices, and verify that partners include all appropriate company products in their offerings.
• Marketing: Execute joint marketing initiatives to improve enabler and merchant awareness and increase transactions.
• Data Analysis: Leverage a strong business acumen to perform data analysis on enabler performance, industry trends, and transaction metrics. Translate complex data into compelling client presentations and actionable strategic roadmaps.
• Risk & Leadership: Manage and elevate risk or customer-impacting issues to management, providing ongoing coaching and guidance to team members.
• Client Facing: This will require travel up to 25% domestically and globally for client & team meetings

Basic Qualifications

• High School Diploma, GED or equivalent certification
• At least 5 years of experience in sales, relationship management, business development, strategy, operations or project management within financial services

Preferred Qualifications

• Bachelor's degree in Business, Marketing or Finance
• 6+ years of experience in sales, relationship management, business development, strategy, operations or project management within financial services
• 3+ years of data analysis experience and experience creating client-facing presentations
• Payments industry experience

Capital One is open to hiring a Remote Employee for this opportunity.

Salary and Compensation

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting.

Remote (Regardless of Location): $138,100 - $157,700 for Principal Relationship Management Riverwoods, IL: $138,100 - $157,700 for Principal Relationship Management Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please.

Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws.

Capital One promotes a drug-free workplace.

Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [e-mail]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to [e-mail].

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit.