Principal ProServe Cloud Architect - Retail/CPG, AWS Professional Services

Amazon Web Services (AWS); Santa Clara (CA); On-site; USD 164,000 - 285,000; Full time

Job summary

Amazon Web Services (AWS) is seeking a Principal ProServe Cloud Architect for their Professional Services team. In this senior role, you will design and implement tailored cloud solutions for clients in the retail and CPG sectors, ensuring that proposed solutions meet customer business outcomes. With a focus on customer satisfaction and technical guidance, this position requires a deep understanding of AWS services and a strong background in cloud architecture.

Benefits

Inclusive Team Culture

Mentorship & Career Growth

Work/Life Balance

Qualifications

• 8+ years in cloud architecture, designing and implementing cloud solutions.
• Delivered minimum of 3 enterprise solutions serving 10,000+ users.
• Led 3+ enterprise-wide digital transformation initiatives.

Responsibilities

• Designing complex, scalable, and secure AWS solutions.
• Providing technical guidance during pre-sales and implementation.
• Acting as a trusted advisor on industry trends and emerging technologies.

Skills

Cloud Architecture

AWS Solutions

Technical Guidance

Collaboration

Mentoring

Education

Bachelor's degree in Computer Science, Engineering or related field

Job description

Principal ProServe Cloud Architect - Retail/CPG, AWS Professional Services

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Description

JOB SUMMARY

The Amazon Web Services Professional Services (ProServe) team is seeking an experienced ProServe Cloud Architect (PCA) to join our team at Amazon Web Services (AWS). In this role, you'll work closely with customers to understand their technical requirements and business objectives, designing and implementing tailored cloud solutions. You'll be a key player in the pre-sales process, providing technical expertise and guidance throughout the customer's cloud journey.

In this role, you'll be responsible for creating and leading the solution design to address customer business outcomes (CBO). Operating as the conduit between ProServe Account Executives and our Shared Delivery Teams (SDT), you'll ensure proposed solutions are realistic, achievable, and optimize ProServe and/or our partners to maximize CBOs. As a PCA you are a trusted advisor to our customers, providing guidance on industry trends, emerging technologies, and innovative solutions to address customer challenges. As a technical SME, you will share knowledge within the organization, through mentoring, training, creation of reusable artifacts and process improvements.

Your experience in designing technical solutions within the technology/consulting sector, will equip you with the ability to architect complex, scalable, and secure solutions tailored to meet the specific needs of each customer, translating technical concepts into business value. Your success as a PCA will be linked to impacting the signing of SOWs, and the successful implementation of solutions which achieve CBOs while exceeding customer satisfaction (CSAT) expectations.

The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries.

Key job responsibilities

• Designing complex, scalable, and secure AWS solutions to deliver customer business outcomes (CBOs)
• Providing technical guidance and best practices during pre-sales and implementation phases
• Collaborating with Account Executives and Shared Delivery Teams to ensure proposed solutions are realistic and achievable
• Acting as a trusted advisor to customers on industry trends and emerging technologies
• Sharing knowledge within the organization through mentoring, training, and creating reusable artifacts
  
  

About The Team

About AWS:

Diverse Experiences: AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job below, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture - Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth - We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance - We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Basic Qualifications

• 8+ years in cloud architecture, designing and implementing cloud solutions.
• Bachelor's degree in Computer Science, Engineering, related field, or equivalent experience
• Delivered minimum of 3 enterprise solutions serving 10,000+ users across retail, CPG, or restaurant industries in the past 5 years
• Led technical implementation of at least 3 retail platforms processing 50,000+ daily transactions across e-commerce, POS, and supply chain systems
• Led 3+ enterprise-wide digital transformation initiatives engaging with C-level stakeholders
  
  

Preferred Qualifications

• Advanced technology degree or AWS Professional level certifications (e.g., Solutions Architect Professional, DevOps Engineer Professional) preferred
• Deep understanding of AWS services across compute, storage, networking, security, databases, machine learning, and serverless technologies
• Knowledge of security and compliance standards (e.g., HIPAA, GDPR)
• Expertise in performance optimization and cost management for cloud environments
• Strong communication skills with the ability to explain technical concepts to both technical and non-technical audiences as part of pre-sales motion
• History of thought leadership contributions (speaking engagements, whitepapers, patents) that have influenced industry direction
• Experience developing industry-first solutions leveraging emerging technologies (AI/ML, IoT, AR/VR) in retail/CPG environments
  
  

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $164,500/year in our lowest geographic market up to $284,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.


Company - Amazon Web Services, Inc.

Job ID: A3011067

Seniority level

• Seniority level

  Director

Employment type

• Employment type

  Full-time

Job function

• Job function

  Consulting, Information Technology, and Engineering

• Industries

  IT Services and IT Consulting

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