Principal Program Manager

Loftware, Inc.; Portsmouth (NH); Hybrid; USD 120,000 - 160,000; Full time

Job summary

Loftware, Inc. is seeking a Principal Program Manager to lead and shape high-impact, cross-functional programs from strategy through execution.

You will drive value creation, oversee enterprise systems modernization, and contribute to growth initiatives in a fast-paced software environment. The role requires a track record of delivering complex programs, strong analytical skills, and the ability to influence senior leaders.

Qualifications

• 10+ years of experience in strategy, consulting, operations, or program management.
• Proven track record leading cross-functional, high-value programs.
• Strong analytical, problem-solving, and communication skills.

Responsibilities

• Identify and evaluate value-creation levers across the business.
• Lead and contribute to complex cross-functional programs on time and on budget.
• Drive enterprise systems transformation and target-state roadmaps.
• Translate strategy into measurable objectives, milestones, and governance.
• Collaborate with senior leaders and stakeholders across the organization.

Skills

Strategy experience

Program management

Cross-functional leadership

Analytical thinking

Education

Bachelor's degree

MBA or advanced degree preferred

Tools

Salesforce

Job description

At Loftware, It’s all right there— the scale, the expertise, and the opportunity to grow your career in a business-critical industry.

Job Title:

Principal Program Manager

Please note:

Visa sponsorship is not available for this role.

The base salary ranges for this position vary by hiring location and are listed below. These ranges represent the good-faith minimum and maximum annual base salary that the organization reasonably expects to pay for this role at the time of this posting.

• United States: USD $120,000 – $160,000 per year, commensurate with experience and qualifications.
• United Kingdom: GBP £60,000 – £85,000 per year , commensurate with experience and qualifications.

About the Role

We are looking for a Principal Program Manager, to join our team, reporting to the Chief of Staff. This senior individual contributor will identify, shape, and execute value creation opportunities across Loftware, with a focus on accelerating company growth, improving operational performance, and advancing strategic initiatives that create enterprise value. The role will personally lead complex, cross-functional programs from strategy through execution, provide hands‑on project management where needed, and contribute to enterprise systems transformation initiatives, M&A due diligence and integration activities. The individual will also help strengthen Loftware’s internal program management capabilities through practical tools, processes, governance, and delivery standards that support high‑impact work.

Responsibilities:

• Identify and evaluate potential levers for value creation, including revenue growth, cost optimization, operational efficiency, customer retention, and innovation.
• Personally lead and significantly contribute to complex, cross‑functional value creation programs, ensuring delivery on time, on budget, and to a high standard.
• Drive the execution of existing value creation priorities, ensuring alignment with overall strategy and stakeholder expectations.
• Translate enterprise strategy into clear program objectives, workstreams, milestones, dependencies, decision points, and measurable outcomes.
• Lead enterprise systems transformation initiatives that modernize core business applications, improve data flow across functions, reduce process complexity, and enable scalable operating models.
• Partner with business and technology leaders to assess current‑state application landscapes, identify capability gaps, define target‑state requirements, and translate transformation opportunities into executable roadmaps.
• Drive alignment across process, data, systems, and organizational change workstreams to ensure business application transformations deliver measurable adoption, efficiency, and value realization.
• Strengthen Loftware’s internal Program Management Office capabilities by developing and applying tools, templates, processes, governance, and best practices for project intake, planning, execution, monitoring, and reporting.
• Own day‑to‑day program and project management for assigned strategic initiatives, proactively resolving issues and serving as an escalation point for risks, dependencies, and decisions.
• Establish and track objectives, key results, and performance measures for assigned initiatives, providing concise, recurring updates that connect execution to corporate strategy.
• Establish and maintain effective communication and collaboration with internal and external stakeholders, including executive management, business units, customers, partners, and vendors.

Experience:

• Bachelor’s degree in business, engineering, or a related field. MBA or advanced degree preferred.
• 10+ years of experience in strategy, consulting, operations, program management, or project management roles, preferably in the software or technology industry.
• Proven track record of personally leading and delivering complex, cross‑functional, high‑value programs and projects.
• Strong analytical, problem‑solving, and decision‑making skills, with the ability to move between strategic framing and detailed execution.
• Excellent communication, presentation, and interpersonal skills.
• Ability to influence and collaborate with senior leaders and stakeholders across the organization.
• Proficiency in project and program management tools, methodologies, governance, and executive reporting.
• Demonstrated experience leading or supporting enterprise systems transformation, business application modernization, ERP/CRM/CPQ or similar platform initiatives, and cross‑functional process redesign. Experience in Salesforce is a plus
• Strong understanding of how business applications support end‑to‑end operating processes, data governance, reporting, controls, user adoption, and change management in a growth‑oriented software business.
• Experience in M&A due diligence and integration is a plus.

Occasional travel may be required as needed.

Why Join Us?

Working for the undisputed global leader in a business-critical industry offers unparalleled possibilities.

Our team is made up of the most talented, curious, and inspiring people in their fields, each bringing something unique to the table.

We use the power of the global team.

We set you up for success. We offer comprehensive training to all employees and place an emphasis on employee development.

We Win with Inclusion

At Loftware, inclusion, diversity, and belonging are paramount to our success and our culture. We are an equal opportunities employer. This means we are committed to recruiting qualified applicants regardless of race, color, religion, age, sex, gender, national origin, disability, or protected veteran status. We believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential.

About us

We make the Supply Chain work

At Loftware, our end-to-end cloud-based labeling platform helps businesses of all sizes manage labeling across their operations and supply chain, and our solutions are used to print over 51 billion labels every year. With over 500 industry experts and 1,000 global partners, Loftware maintains a global presence with offices in the US, UK, Germany, Slovenia, China, and Singapore making us a trusted partner for companies in automotive, chemicals, clinical trials, consumer products, electronics, food & beverage, manufacturing, medical device, pharmaceuticals, retail/apparel, and more.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.