Principal Product Technology Consultant (ZD041305)

Sabre; United States; Remote; USD 100,000 - 140,000; Full time

Job summary

A leading technology company seeks a Principal Product Technology Consultant to design and execute complex solutions in the hospitality sector. This role emphasizes customer engagement, technical expertise, and collaboration with sales teams, driving innovation in travel technologies and transforming customer relationships.

Benefits

Very competitive compensation

Generous Paid Time Off (5 weeks PTO your first year!)

Volunteer Time Off (VTO)

Comprehensive medical and dental programs

12 weeks paid parental leave

Flexible working arrangements

Employee development events

Qualifications

• 8+ years of consulting experience with enterprise SaaS solutions.
• Experience in the Hospitality or Travel Distribution industry.
• Strong business acumen and ability to work with C-suite stakeholders.

Responsibilities

• Leads development of customer fact base through Discovery process.
• Identifies and proposes optimal solutions including product configurations.
• Collaborates on sales opportunities and technical solution proposals.

Skills

Analytical skills

Problem-solving

Interpersonal skills

Negotiation skills

Communication skills

Education

Bachelor's/Master’s degree in Engineering

Tools

SOAP APIs

REST APIs

Microsoft Office/365

Job description

Sabre is a technology company that powers the global travel industry. By leveraging next-generation technology, we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel.

Positioned at the center of the travel, we shape the future by offering innovative advancements that pave the way for a more connected and seamless ecosystem as we power mobile apps, online travel sites, airline and hotel reservation networks, travel agent terminals, and scores of other solutions.

Simply put, we connect people with moments that matter.

Hospitality Solutions serves hoteliers around the globe with the industry’s most innovative and comprehensive suite of technology services and products. Our solutions empower hotels and hotel chains to deliver true hospitality reliably and at scale, improving guest experience throughout the traveler journey.

Our team is comprised of the hospitality industry’s most innovative and entrepreneurial leaders, and together we form the fastest growing business unit of a $ 4 B+ global technology company. Candidates who join our team must thrive in fast-paced, entrepreneurial environments and be committed to serving the needs of our hospitality customers around the globe. If this sounds like you, we would welcome the opportunity to get to know you better.

Position Summary

The Solution s Engineering organization at Sabre Hospitality Solutions (SHS) is responsible for defining and designing a value proposition to achieve high-level business outcomes for our customers. They are consultative in their approach and product/technical expert s , partnering with S ales and Account Management teams to ensure the best possible solution is presented to customers and prospects. They orchestrate their efforts to find an optimal product solution which ensures maximum alignment between SHS capabilities and customer business goals .

The Principal Product Technology Consultant is a technical and business expert who will partner with other internal SHS resources to sell to and support Enterprise and strategic Accounts. The Principal Product Technology Consultant performs the role of a Solutions Architect and own s the technical activities required throughout the engagement cycle from creating highly engaging presentations, value-based demo nstration s, collaborating on complex technical solutions, manag ing technical & business resources, to developing & running POC s through deal execution. They develop architecture presentations and ROI models to assist the teams. This role, works with customers to design and execute on complex cross-functional solutions that drive revenue, shortens the product time to market, and reduce s costs.

Key Responsibilities

• Leads development of a strong customer fact base through our Discovery process, including business strategy, technical/infrastructure capabilities and requirements, organizational capabilities and constraints

• Identifies possible solutions to customer need s, develops and proposes the optimal solution including product combinations, configurations, third- party technology partnerships, and product enhancements, if applicable

• Collaborates with Solutions Engineer s to documented solution design through our Blueprint process

• Participates in the review and response to complex sales opportunities and RFIs / RFPs / RFQs

• Engages from prospecting and q ualification through implementation , owning creation of the technical elements of the solution proposal for Enterprise and Strategic customers

• Architects solutions , oversees implementation and consult s with customers so that they achieve their desired business outcome and capitalize on their investment in our solutions

• Understands the full functional and technical stack of Hospitality Solutions and how they integrate with other internal and external systems

• F ollow s industry trends and direction to shape engineering and product priorities, and regularly evangeli ze SHS 's solutions and roadmaps

• Is a thought-leading technical & business expert with customers at industry conferences and with industry press and analysts

• Collaborate with Sales and Account Management Leadership to achieve s ales and customer retention goals

• Is responsible for providing consulting support to analyze , diagram, and propose technical solutions for SHS or customer business cases

• Participates in responses to customer risk , security, and compliance assessments

Key Knowledge and Skill Requirements

• Strong analytical and problem - solving skills

• Diverse e xperience in technical and architectural concepts including product development, platform operations, API integration and solution performance

• Experience working with sales leaders to build a competitive solution and value proposition

• Ability to lead or influence individuals or teams

• Demonstrated ability to develop and foster strong customer relationships

• Ability to sell the vision of our platform and solution

• Strong verbal, written and presentation skills

• Creative thinker and problem solver

• Strong interpersonal, negotiation and communication skill s

• Process oriented yet entrepreneurial

• Self-motivated , results-oriented professional with sales mindset

Qualifications / Experience

• 8 + y ea rs of consulting , solutioning or professional services experience with enterprise SaaS solutions

• Four-year college degree , Bachelors/ Master’s degree in Engineering preferred (or additional relevant experience in a related field )

• Experience in Hospitality or Travel Distribution industry

• Experience working with C-suite level stakeholders

• Strong business acumen and situational awareness

• Tech savvy

• Strong working knowledge of SynXis CR products

• Proficient working knowledge of SOAP and REST APIs and other web services

• Relational or non-relational database query experience

• Must be familiar with Microsoft Office/365

‘Nice to have’ skills:

• Salesforce

• MS Visio

• Cloud Experience – AWS, GCP

• Software Development experience working in an Agile scrum environment

• Solid understanding of Software Developmen t Life Cycle

• Proficient with HTNG and OpenTravel Alliance industry standards

We offer the following exciting benefits:

• Very competitive compensation
• Generous Paid Time Off (5 weeks PTO your first year!)
• 4 days (one day/quarter) of Volunteer Time Off (VTO)
• We offer a comprehensive medical, dental and Wellness Program
• 12 weeks paid parental leave
• An infrastructure that allows flexible working arrangements
• Formal and informal reward, recognition and acknowledgement programs
• Lots of fun and engaging employee development events

Reasonable Accommodation

Sabre is committed to working with and providing reasonable accommodation to applicants with disabilities. Applicants applying for a Sabre position with a disability who require a reasonable accommodation for any part of the application or hiring process may contact Sabre at [e-mail] .

Determinationson requests for reasonable accommodation will be made on a case-by-case basis.

Affirmative Action

Sabre is an equal employment opportunity/affirmative action employer and is committed to providing employment opportunities to minorities, females, veterans and disabled individuals.EEO IS THE LAW