Principal Product Support Engineer - Secret Clearance

Jobot; Montgomery (AL); Hybrid; USD 160,000 - 180,000; Full time

Job summary

Jobot is seeking a senior infrastructure engineer to serve as the technical bridge between federal operations teams and internal engineering groups. The role focuses on diagnosing and resolving complex production issues across Linux systems, virtualization, networking, containers, and cloud infrastructure.

This hybrid position supports Dallas, OKC, and Montgomery, AL with up to 25% travel. We offer competitive pay in the $150k-$220k range, a comprehensive benefits package, relocation assistance,

Qualifications

• Must have Active Secret Clearance.
• 10+ years of infrastructure engineering/support and systems administration experience.
• Linux systems administration (Redhat, Ubuntu)
• Kubernetes and containerized workloads
• AWS, Azure, or hybrid cloud infrastructure
• Knowledge of VMware ESXi/vCenter/NSX preferred.

Responsibilities

• Diagnose and resolve complex production issues across Linux systems, virtualization, networking, containers, and cloud infrastructure.
• Serve as the technical bridge between federal customer operations teams and internal engineering organizations.
• Support hybrid work model with on-site involvement in Dallas, OKC, and Montgomery, AL; up to 25% travel.

Skills

Active Secret Clearance

10+ years of infrastructure experience

Linux systems administration

Kubernetes

AWS/Azure cloud infrastructure

Hybrid work liaison

Tools

VMware

KVM/libvirt

Job description

Job details:

This Jobot Job is hosted by: Kurt Holzmuller

Salary: $160,000 - $180,000 per year

A bit about us:

We are a leading global tech company on the cutting edge of cloud and data solutions. With a strong emphasis on innovation, inclusivity, and work-life balance, we foster a dynamic environment for career growth.

With a global customer base including all sectors, from Fortune 500 to up-and-coming startups, we over diverse product lines including, but not limited to, Cloud Services, Artificial Intelligence, Storage, Networking, Supercomputing, and Digital Transformation offerings.

Why join us?

• Competitive Pay DOE ($150-$220k) + Performance Bonus
• Comprehensive Benefits Package that is top-of-market
• Relocation Assistance (if needed)
• 401k with a match
• Unlimited PTO
• Top-notch work/life balance, career growth, and exceptionally high employee satisfaction
• More!

Job Details

We are seeking a senior-level infrastructure engineer to serve as the technical bridge between federal customer operations teams and internal engineering organizations. This is a highly hands-on role focused on diagnosing and resolving complex production issues across Linux systems, virtualization, networking, containers, and cloud infrastructure.

*This is a Hybrid role where your time will be split between working virtually and supporting customer environments in Dallas, Oklahoma City, and Montgomery, AL. Travel to customer sites is up to 25%*

MUST HAVE:

• Active Secret Clearance
• 10+ years of infrastructure engineering/support and systems administration experience
• VMware (ESXi, vCenter, NSX)
• KVM/libvirt
• Linux systems administration (Redhat, Ubuntu)
• Kubernetes and containerized workloads
• AWZ, Azure, or hybrid cloud infrastructure

NICE TO HAVE:

• Federal customer experience
• Certifications: VCP, RHCSA/RHCE, CKA/CKAD
• Security+, CISSP, or CASP+
• AWS, Azure, or GCP certifications
• DevOps tools: Prometheus, Grafana, Ansible, Terraform

Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.

Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.

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