Principal Product Marketing Manager, Customer Success Services

ORACLE Deutschland B.V. & Co. KG; United States; On-site; USD 97,000 - 200,000; Full time

Job summary

An established industry player is seeking a strategic and creative Principal Product Marketing Manager to enhance customer success services. This role involves developing compelling marketing content that drives demand and adoption for innovative digital offerings. You will craft high-impact materials, collaborate with cross-functional teams, and leverage your expertise in AI and cloud solutions to inform content strategies. Join a dynamic organization committed to innovation and inclusivity, where your contributions will significantly impact customer and partner success.

Benefits

Medical, Dental, and Vision Insurance

401(k) Savings Plan with Company Match

Flexible Vacation

Paid Sick Leave

Paid Parental Leave

Adoption Assistance

Employee Stock Purchase Plan

Voluntary Benefits

Financial Planning and Group Legal

Qualifications

• 8+ years of relevant marketing experience, with 5+ years in product marketing.
• Proven track record of developing high-impact content.
• Strong organizational skills with the ability to manage multiple projects.

Responsibilities

• Develop impactful marketing content for products and services.
• Translate complex technical concepts into clear value propositions.
• Collaborate cross-functionally to align messaging and priorities.

Skills

Strategic Messaging

Product Positioning

Storytelling

Writing and Editing

Collaboration with Cross-Functional Teams

Project Management

Proficiency in AI Tools

Education

Bachelor's Degree

Tools

Enterprise Collaboration Platforms

Project Management Software

Job description

Principal Product Marketing Manager, Customer Success Services

United States

Trending

• Job Identification 289538
• Job Category Marketing
• Posting Date 05/05/2025, 05:09 PM
• Job Type Regular Employee
• Does this position require a security clearance? No
• Years See Job Description
• Additional Info Visa / work permit sponsorship is not available for this position
• Applicants are required to read, write, and speak the following languages English

Job Description

Principal Product Marketing Manager, Customer Success Services

We are seeking a strategic and creative Principal Product Marketing Manager to join the Oracle Customer Success Services (CSS) organization. This role is responsible for developing compelling messaging and marketing content that drives awareness, demand, and adoption for Oracle CSS digital offerings – with a focus on Oracle Cloud Success Navigator, Oracle University learning and certification solutions, and Oracle Guided Learning.

As a key individual contributor reporting to the Director of Product Marketing, CSS, you’ll be a core player in crafting high-impact content that supports customer and partner success with Oracle Cloud and AI solutions. Your work will span multiple formats and audiences—from executive-ready presentations and white papers to digital campaign assets and technical blog posts.

Responsibilities

Key responsibilities

• Develop impactful marketing content for both new and existing products and services to support awareness, demand generation, sales enablement, and internal communications.
• Translate complex technical concepts into clear, compelling value propositions tailored to target personas.
• Create a wide range of assets including messaging guides, presentations, web content, campaign materials, case studies, social media posts, white papers, datasheets, and competitive analyses.
• Collaborate cross-functionally with Product Management, Delivery, Corporate Marketing, Partner Strategy, and Executive teams to align messaging and priorities across global markets.
• Leverage strong understanding of Oracle Services, Oracle AI capabilities, Oracle Cloud Infrastructure (OCI), and Oracle Cloud Applications to inform content strategy and execution.
• Continuously assess the competitive landscape and reflect insights into marketing content.
• Manage content repositories, ensuring asset relevancy, retiring outdated materials, and supporting new product use cases.

Preferred Qualifications

• 8+ years of relevant marketing experience, with a minimum of 5+ years of product marketing experience in the technology sector
• Proven track record of developing high-impact content in fast-paced environments.
• Expertise in strategic messaging, product positioning, and storytelling.
• Strong writing, editing, and presentation skills, with the ability to tailor content across technical and non-technical audiences.
• Proficiency in AI tools, enterprise collaboration platforms, and project management software.
• Experience collaborating with cross-functional stakeholders, particularly Product and Sales teams.
• Strong organizational skills with the ability to prioritize tasks and manage multiple projects simultaneously.
• Energetic, self-motivated, and creative—able to thrive in a dynamic, fast-moving environment.
• Bachelor's degree required.

Qualifications

Disclaimer:

Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.

Range and benefit information provided in this posting are specific to the stated locations only

US: Hiring Range in USD from: $97,500 to $199,500 per annum. May be eligible for bonus and equity.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle’s differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following:
1. Medical, dental, and vision insurance, including expert medical opinion
2. Short term disability and long term disability
3. Life insurance and AD&D
4. Supplemental life insurance (Employee/Spouse/Child)
5. Health care and dependent care Flexible Spending Accounts
6. Pre-tax commuter and parking benefits
7. 401(k) Savings and Investment Plan with company match
8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
9. 11 paid holidays
10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
11. Paid parental leave
12. Adoption assistance
13. Employee Stock Purchase Plan
14. Financial planning and group legal
15. Voluntary benefits including auto, homeowner and pet insurance

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.

Career Level - IC4

Required Skills

About Us

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