Principal Product Manager - Shared Services

Pulumi Corporation; United States; Remote; USD 180,000 - 228,000; Full time

Job summary

Pulumi Corporation is seeking a Principal Product Manager for Shared Services to lead the product vision and strategy for their SaaS offerings. The role involves collaboration with engineering and UX teams, understanding customer needs, and delivering innovative solutions to enhance user experience. This position offers a competitive salary and comprehensive benefits, including unlimited PTO and a remote-first culture.

Benefits

Comprehensive medical, dental, and vision insurance

Unlimited PTO policy

401(k) plan with employer match

20 weeks of paid parental leave

Annual learning and development budget

Monthly wellness fund

Qualifications

• 8+ years in engineering, product management, or equivalent experience.
• Strong technical abilities with a track record of solving complex problems.
• Experience in inclusive team environments.

Responsibilities

• Define product vision and manage the roadmap for Pulumi shared services.
• Collaborate with UX design and engineering to deliver impactful solutions.
• Solicit customer feedback to prioritize and ship features.

Skills

Technical abilities

Customer communication

Team collaboration

Job description

Principal Product Manager - Shared Services

Remote

Who We Are

Pulumi is realizing the vision of cloud engineering : building tools and services that enable every developer to program the cloud using the tools and practices they already know. We lead with an open source platform that embraces real programming languages, tools, and techniques, and offers an innovative SaaS product that helps teams collaborate. Cloud native leaders like Snowflake and CockroachDB as well as innovators like Mercedes-Benz R&D North America use Pulumi to make cloud infrastructure their competitive advantage.

Pulumi helps developers and infrastructure engineers tap into the vast world of cloud services–from AWS, Azure, and Google Cloud to Datadog, GitHub, Auth0, Rancher, and more–and create production-grade, repeatable infrastructure.

Pulumi is headquartered in Seattle, WA. This role can be in Seattle or remote.

About the Role and Team

We’re looking for a highly technical Product Manager to define and orchestrate the future of the core of our Pulumi SaaS product. As our Shared Services PM, you will be owning areas of both business and technical complexity like user and organization management, authentication, and authorization. You will also help define strategy and requirements for Pulumi Copilot, our unique AI offering that is currently in preview. You will be working with a more matured user base, leading the investment on upgrading our user experience to “delightful” and extending existing capabilities to serve new enterprise customer needs.

In this role, you’ll combine a broad knowledge of cloud and developer technologies with a deep understanding of our developer and ops customers. You’ll combine that customer understanding with your own past experience building apps or creating infrastructure to be the voice of the customer when working with engineering. You’ll solicit customer feedback, and define, prioritize, and ship features that delight our users and deliver on the vision of cloud engineering. And, you’ll be working with a diverse and globally distributed team along the way.

You Will

• Partner with the CEO and GMs to define the product vision for the Pulumi shared services product and manage the roadmap for delivering on that vision
• Work closely with one or more engineering managers to deliver steady progress on your roadmap while balancing engineering and tech debt investments
• Build a deep understanding of Pulumi’s customers to understand how they do cloud engineering and what their unmet needs are
• Collaborate with UX design and engineering to create, specify, and deliver innovative and impactful solutions to our customers’ needs
• Own features from idea to successful adoption, working with marketing, customer success, sales, and our community to ensure that features aren’t just built, but also used and loved by our customers
• Turn plentiful data into insights that inform our decision making
• Define the right input and output metrics to measure the success of features we build and create a feedback loop from these metrics back into your product vision and roadmap

To be Successful in This Role

• You have 8+ years of engineering, product management, program management, or equivalent experience
• You have strong technical abilities and a track record of delighting customers with elegant solutions to complex and ambiguous technical problems
• You have built and actively participated in inclusive team environments
• You clearly communicate both verbally and in writing

Nice to have

• You have previous work experience delivering software for enterprise users
• You have experience in subscription services, user management (SCIM, SAML, SSO), and/or AI space
• You have demonstrated experience working with disciplines like Sales, Marketing, and Support
• You have experience contributing to open source projects or managing an open-source community
• You have experience entering a new area, immersing yourself in data and details, and building a strong understanding and point of view

Compensation

• Base Salary Hiring Range: $180,500 to $227,850
• All full time employee offers at Pulumi include base salary, bonus or variable, equity and benefits (details below).

Benefits & Perks at Pulumi:

Health & Wellness:
We offer comprehensive medical, dental, vision, and supplemental insurance at no cost to U.S. employees. Internationally, we comply with local healthcare requirements and provide regionally appropriate coverage.

Time Off:
Our unlimited PTO policy encourages balance and rest — and we require employees to take at least three weeks off annually, plus 13 U.S. holidays.

401(k):
U.S. employees are eligible for a 401(k) plan with an employer match to support long-term financial wellness.

Parental Leave:
We provide 20 weeks of paid leave for birthing parents or primary caregivers, and 16 weeks for non-birthing parents or secondary caregivers.

Remote-First Culture:
Pulumi has been fully remote since 2020, with teammates across 20+ U.S. states and 12+ countries. We support flexible work with asynchronous collaboration and an annual “work from anywhere” stipend.

Professional Development:
Every employee receives an annual learning and development budget to support growth, learning, and career goals.

Equity Ownership:
We believe in acting like owners. All employees receive equity and are empowered to think big, move fast, and build the future of cloud together.

Additional Support:
We offer a monthly wellness fund to support mental and physical well-being, and a quarterly happiness fund for team connection or personal use.

About Pulumi:

Pulumi is reimagining how teams build cloud software, enabling developers and infrastructure experts to work better together through a unique combination of programming languages, tools, and systems innovation.

Our flagship infrastructure as code technology is open source and our SaaS product, Pulumi Cloud, provides platform teams, secrets management, and cloud management capabilities, and more. We have pioneered leveraging AI across all of these areas with our LLM-powered Pulumi Copilot to push the boundaries of what's possible. At Pulumi, we dream big, in the pursuit of helping our customers out-innovate and win.

Founded in 2017 by industry veterans with over five decades of combined experience building developer platforms, Pulumi now has a global community of more than 350,000 members and serves over 3,250 customers. Despite our rapid growth, we're still only getting started, and are early in our mission to democratize the cloud. If you thrive in a fast-paced, high-performance, we want to work with you to accelerate Pulumi's impact.

At Pulumi, we don't just accept difference, we celebrate, support, and thrive on it for the benefit of our employees, our products, and our customers. Pulumi is proud to be an equal opportunity workplace and is committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you have a disability or special need that requires accommodation, please let us know.

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