Principal Product Manager - Services Pro Experience (Remote - United States)

Yelp; San Francisco (CA); Remote; USD 149,000 - 326,000; Full time

Job summary

Yelp is seeking a Principal Product Manager to lead the strategy for their Services Pro Experience. This fully remote role involves collaborating with executive leadership and product teams to enhance Yelp's marketplace for service professionals. Ideal candidates will have extensive experience in product management, strong communication skills, and a customer-centric approach.

Benefits

Potential bonuses

Restricted stock units

Comprehensive benefits

Qualifications

• 8+ years of experience in senior product roles.
• Experience in marketplace is a plus.
• Ability to communicate complex details effectively.

Responsibilities

• Define and drive strategy for Yelp's services platform.
• Work closely with executive leadership on company-level strategy.
• Deliver end-to-end product experiences across multiple teams.

Skills

Executive communication skills

Analytical expertise

Customer-focused mindset

Technical aptitude

Education

Bachelor’s Degree or equivalent work experience

Job description

Principal Product Manager - Services Pro Experience (Remote - United States)

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Summary

Millions of users rely on Yelp to research, contact, and hire local service professionals. With so much opportunity in the $1 trillion U.S. home services market, connecting consumers with reliable service providers remains a cumbersome and largely offline process. Yelp is transforming this space.

Our team is at the forefront of building a world-class product experience for service professionals. You’ll join an innovative, nimble, and fun team that blends the agility of a startup with the stability and resources of a successful public company. Your work will directly influence Yelp’s revenue and bottom line, giving you a unique opportunity to make a significant impact.

We are seeking a seasoned product leader to define and drive a strategy to make Yelp a world-class platform for small and large services businesses. This role will work across multiple groups within Yelp to deliver end-to-end product experiences on the service professional side of our marketplace. You will work closely with executive leadership to define company-level strategy, and will dive into the details to ensure coordinated roadmap execution across multiple product teams.

This opportunity is fully remote and does not require you to be located in any particular state within the US. We welcome applicants from throughout the US. We’d love to have you apply, even if you don’t feel you meet every single requirement in this posting. At Yelp, we’re looking for great people, not just those who simply check off all the boxes.

What You'll Do

• 8+ years of experience in senior product roles. Marketplace experience is a plus.
• Strong executive communication skills. This role involves directly communicating with C-Suite leadership. You can understand complex details and distill that information for executive audiences to aid decision-making.
• Comfort with both product strategy and operational execution.
• Technical aptitude. You will work closely with engineering teams to understand technical architecture and explain how complex systems work together.
• Analytical expertise. Define success metrics, guardrail metrics, and make informed recommendations on tradeoffs for maximum impact.
• Customer-focused and aware of competitors. Innovate for users and customers rather than chasing competitors.
• A Bachelor’s Degree or equivalent work experience is required.

What It Takes To Succeed

• 8+ years of experience in senior product roles, marketplace experience a plus.
• Strong executive communication skills, with ability to communicate complex details effectively.
• Comfort with product strategy and operational execution; program management or product operations experience is a plus.
• Technical aptitude to understand and articulate complex systems.
• Analytical skills to define success and guardrail metrics, and recommend tradeoffs.
• Customer-centric mindset, focused on user and customer needs.
• A Bachelor’s Degree or equivalent work experience.

What You'll Get

• Compensation range: $149,000-326,000 annually, plus potential bonuses, restricted stock units, and benefits.
• Fully remote work opportunity across the US.
• More info on Yelp's benefits can be found here.

Closing

At Yelp, diversity is an expression of all characteristics that make us human: race, age, sexual orientation, gender identity, religion, disability, and more. We believe diverse backgrounds and perspectives strengthen our teams and products. Our core values include “Playing Well With Others” and “Authenticity.”

We’re proud to be an equal opportunity employer and consider all qualified applicants regardless of background or characteristics. Salary offers may vary based on location and experience.

We consider qualified candidates with arrest and conviction records, in accordance with applicable laws, and provide accommodations for individuals with disabilities during the application process.

Note: Yelp does not accept agency resumes. Please do not forward resumes to any recruiting alias or employee. Yelp is not responsible for fees related to unsolicited resumes.