Principal Product Manager, SaaS (Remote)

Cengage Group; Charlotte Amalie (United States Virgin Islands); Remote; USD 120,000 - 160,000; Full time

Job summary

A leading educational technology company is seeking a Principal Product Manager to enhance its cloud-based cybersecurity training platform. The role involves driving subscription growth and developing innovative learning experiences. Ideal candidates will have over 10 years of product management experience, particularly in SaaS, and a strong understanding of cybersecurity fundamentals. This is a unique opportunity to impact learners' lives through effective education solutions.

Qualifications

• 10+ years of product management experience with at least 6+ years in SaaS.
• Proven expertise in learning analytics and course completion tracking.
• Experience with SaaS metrics including MRR and churn analysis.

Responsibilities

• Collaborate with product leadership on cybersecurity education vision.
• Apply learner-centric methodologies to identify training solutions.
• Develop and maintain a SaaS product roadmap aligned with industry demands.

Skills

Product management experience

Understanding of cybersecurity fundamentals

Learning analytics expertise

Technical understanding of secure cloud architecture

Strong analytical skills

Excellent communication skills

Passion for cybersecurity education

Education

Bachelor's degree in cybersecurity, computer science, education technology

Job description

We believe in the power and joy of learning

At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose – driving innovation that helps millions of learners improve their lives and achieve their dreams through education.

Our culture values inclusion, engagement, and discovery

Our business is driven by our strong culture, and we know that creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work.

As Principal Product Manager, you will play a vital role in crafting our cloud-based cybersecurity training platform, driving subscription growth among enterprise and individual learners, and delivering scalable hands-on learning experiences. The ideal candidate will be an expert of SaaS products in the cybersecurity, EdTech, or enterprise training space with deep understanding of B2B and B2C subscription models, learning analytics, and secure multi-tenant architecture.

What you'll do here:

• Cybersecurity Training SaaS Strategy: Collaborate with product leadership to define and own our cloud-first cybersecurity education vision, subscription growth strategy, and certification pathway objectives.

• Learning Experience Discovery and Validation: Apply learner-centric methodologies including skill assessment analysis, certification completion funnels, and hands-on lab engagement tracking to identify learning friction points and validate training solutions.

• Training Platform Roadmapping: Develop and maintain a SaaS product roadmap aligned with cybersecurity industry demands, enterprise customer needs, and individual learner goals.

• Agile SaaS Development for Secure Learning: Embrace agile methodologies optimized for secure, continuous delivery of training content and platform features.

• Cybersecurity Training Go-to-Market: Collaborate with sales, marketing, and customer success teams to develop training-specific go-to-market strategies including enterprise team subscriptions, individual certification paths, and freemium skill assessments.

• Learning Analytics and Performance Optimization: Monitor critical learning and SaaS metrics including course completion rates, certification pass rates, hands-on lab engagement, Monthly Recurring Revenue (MRR), customer churn, and learner progression analytics.

Skills you will need here:

• Bachelor's degree in cybersecurity, computer science, education technology, or equivalent experience

• 10+ years of product management experience with at least 6+ years in SaaS.

• Understanding of cybersecurity fundamentals and familiarity with major certification programs (CompTIA, CISSP, CEH, SANS, etc.)

• Proven expertise in learning analytics, course completion tracking, and educational outcome measurement

• Experience with SaaS metrics including MRR, churn analysis, and subscription funnel optimization in B2B and B2C contexts

• Technical understanding of secure cloud architecture, hands-on lab provisioning, and compliance requirements (SOC 2, GDPR, FERPA)

• Experience managing products with complex user personas ranging from cybersecurity beginners to advanced practitioners and enterprise training managers

• Familiarity with learning management systems (LMS), virtual lab environments, and hands-on cybersecurity training tools

• Demonstrated ability to work with cybersecurity subject matter experts, instructional designers, and technical content creators

• Experience with EdTech or training-specific analytics platforms and learner engagement tools

• Strong analytical skills with experience using data to optimize learning paths, reduce learner churn, and improve certification outcomes

• Excellent communication skills with ability to translate complex cybersecurity concepts for diverse audiences and present learning analytics to executive leadership

• Passion for cybersecurity education and commitment to helping professionals develop skills to defend against cyber threats

Preferred Qualifications:

• Cybersecurity certifications (Security+, CISSP, CISM, or similar)

• Experience with hands-on cybersecurity labs, virtual environments, or simulation platforms

• Background in enterprise B2B SaaS sales cycles and customer success

• Knowledge of cybersecurity workforce development and skills gap challenges

Cengage Group is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of race, national origin, religion, sex, sexual orientation, genetic information, disability, age, veteran status, and any other classification protected by applicable federal, state, provincial or local laws.

Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process.