Principal Product Manager, Pro

Jobgether; United States; À distance; USD 170 000 - 205 000; Plein temps

Avantages offerts par ce poste

Base salary: $170,000-$205,000/yr

Annual bonus

Equity opportunities

401(k) with match

Comprehensive health/vision/dental

Paid parental leave

Generous PTO

Travel credits

Remote work in US

Résumé du poste

Jobgether is seeking a senior product leader to own the Pro roadmap from discovery through launch and ongoing refinement. You will translate customer insights into scalable product capabilities, balancing commercial goals with platform investments, and collaborating with engineering, design, and GTM teams.

You will build a deep understanding of operators and HOAs, improve onboarding and renewal decisions, and shape modular solutions across segments to drive growth and retention.

Qualifications

• 10+ years of product management experience, leading 0-to-1 development and owning strategy.
• Strong business mindset, with impact on acquisition, revenue, retention and efficiency.
• Experience building products for B2B or B2B2C customers, incl. onboarding and expansion.
• Ability to structure ambiguous problems into outcome-driven roadmaps.
• Strong customer discovery skills and ability to differentiate configuration vs. redesign needs.
• Experience partnering with Commercial/Sales to drive growth.
• Judgment balancing customer needs with scalable platform capabilities.
• Close collaboration with Engineering on trade-offs and delivery sequencing.
• Hands-on AI tooling mindset to prototype and validate needs.
• Background in enterprise SaaS or property tech is a plus.

Responsabilités

• Own Pro product roadmap from discovery to launch and continuous improvement.
• Define vision, strategy, and roadmap balancing customer needs and growth.
• Develop understanding of operators and homeowners associations and renewal decisions.
• Improve the full customer journey from adoption to portfolio management and expansion.
• Prioritize opportunities across a broad landscape and communicate decisions.
• Collaborate with Commercial/Sales to align roadmap with growth strategies.
• Work with Engineering and Design to create intuitive, reliable experiences.
• Set success metrics and use research and data to adjust the roadmap.
• Lead cross-functional initiatives from discovery to iteration.
• Represent Pro customers’ voices in product decisions across the org.

Connaissances

10+ years PM experience

Commercial mindset

B2B/B2B2C product

Strategy & roadmap ownership

Customer discovery

Go-to-market collaboration

Engineering collaboration

AI prototyping mindset

Enterprise SaaS

Portfolio/product management

Description du poste

Accountabilities:

You will own the Pro product roadmap from initial discovery through launch and continuous improvement, ensuring that product decisions address customer needs while supporting business objectives and scalable growth.

• Define and own the product vision, strategy, and roadmap for Pro, balancing customer needs, commercial opportunities, and platform investments.
• Develop a deep understanding of portfolio operators and homeowners' associations, including how they evaluate providers, onboard properties and teams, manage operations, and make renewal decisions.
• Improve the complete customer journey, from evaluating and adopting the platform to onboarding, portfolio management, retention, and expansion.
• Identify common needs across customer segments and develop modular, configurable product capabilities that reduce reliance on one-off solutions.
• Prioritize opportunities across a broad product landscape, make informed trade-offs, and communicate decisions clearly to senior stakeholders and delivery teams.
• Partner with Commercial and go-to-market teams to define target customers, shape the product offering, and align the roadmap with acquisition and growth strategies.
• Collaborate with Engineering and Design to transform complex workflows into intuitive, reliable, and efficient experiences for customers managing multiple properties and users.
• Establish success metrics, use customer research and product data to evaluate performance, and adapt the roadmap as new evidence emerges.
• Lead cross-functional initiatives through discovery, definition, development, launch, and iteration, aligning teams with different priorities.
• Represent the voice of Pro customers in product decisions and foster a shared understanding of their needs across the organization.

Requirements:

You bring extensive product management experience, a strong commercial mindset, and the ability to turn ambiguous business challenges into scalable, customer-centered products. You are comfortable leading strategic decisions while working closely with technical and commercial teams to deliver measurable outcomes.

• At least 10 years of product management experience, including leading 0-to-1 product development and owning strategy and delivery for complex products or product areas.
• A strong business and commercial mindset, with an understanding of how product capabilities influence customer acquisition, revenue growth, retention, and operational efficiency.
• Experience building products for B2B or B2B2C customers, particularly in areas such as acquisition, onboarding, account or user management, retention, and expansion.
• A proven ability to structure ambiguous problems, identify meaningful opportunities, and translate them into focused, outcome-driven roadmaps.
• Strong customer discovery skills, including the ability to identify common needs across segments and distinguish between requirements that can be addressed through configuration and those requiring different approaches.
• Experience partnering with Commercial, Sales, or go-to-market teams to connect product strategy with customer acquisition and business growth.
• Sound judgment in balancing customer-specific needs with scalable platform capabilities and making progress when requirements or ownership are unclear.
• The ability to work closely with Engineering teams on technical trade-offs, system constraints, and delivery sequencing.
• A practical approach to product experience, with a focus on usability, clarity, reliability, and operational efficiency.
• Excellent communication and stakeholder management skills, including the ability to align senior leaders and cross-functional teams around decisions and outcomes.
• An AI-builder mindset and practical experience leveraging AI tools, large language models (LLMs), and agents to rapidly prototype solutions, test hypotheses, and validate customer needs. You can collaborate with Engineering to turn successful experiments into scalable production features.
• Experience in enterprise SaaS, property technology, vacation rentals, or software designed to manage portfolios of properties, locations, accounts, or users is a plus.

Benefits:

• Base salary: $170,000-$205,000 per year.
• Annual bonus: Eligibility for a variable bonus based on company and individual performance.
• Equity: Company equity opportunities.
• Retirement savings: 401(k) plan with a 4% employer match that vests immediately.
• Health and wellness: Comprehensive medical, dental, and vision plans, including 100% employer-paid dental and vision coverage for individual plans, a low-cost medical option, and 10 free mental health visits.
• Additional protection: Pet insurance.
• Family support: 16-18 weeks of paid parental leave for birthing parents and 10 weeks for non-birthing parents, plus infertility coverage.
• Time off: Generous paid time off, sick leave, holidays, a personal holiday, and RTO for eligible full-time exempt employees.
• Travel perks: Annual travel credit after one year of employment and discounts on stays at company properties.
• Professional development: Structured onboarding, learning resources, and development opportunities to help you grow your skills and impact.
• Community and inclusion: Employee Resource Groups that support connection and celebrate diverse communities.
• Remote flexibility: Remote work within approved U.S. locations. Candidates must reside in an eligible location by their first day. Hiring is not available in Washington, D.C., or Hawaii, and additional compensation-related restrictions may apply in California, Maryland, New York, Pennsylvania, Rhode Island, and Washington.