Principal Product Manager, Payroll Experiences Denver, CO;San Francisco, CA;New York, NY;Atlant[...]

Gusto; San Francisco (CA); Remote; USD 120,000 - 180,000; Full time

Job summary

An established industry player is seeking a Principal Product Manager to lead the Payroll Experiences team. This role offers the unique opportunity to own product vision and strategy, driving impactful solutions for small businesses. With a commitment to innovation and collaboration, you will work closely with cross-functional teams to enhance customer interactions and build scalable products. If you are passionate about empowering small businesses and thrive in a dynamic environment, this position is perfect for you. Join a company that values diversity and is dedicated to creating a positive workplace culture.

Qualifications

• 8+ years of hands-on Product Management experience.
• Strong product discovery and analytical skills.

Responsibilities

• Full stack ownership of product area, from vision to execution.
• Collaborate with engineering, design, and marketing teams.

Skills

Product Management

Analytical Skills

Cross Functional Collaboration

Leadership Skills

Entrepreneurial Spirit

Job description

Principal Product Manager, Payroll Experiences

About Gusto

Gusto is a modern, online people platform that helps small businesses take care of their teams. On top of full-service payroll, Gusto offers health insurance, 401(k)s, expert HR, and team management tools. Today, Gusto offices in Denver, San Francisco, and New York serve more than 400,000 businesses nationwide.

Our mission is to create a world where work empowers a better life, and it starts right here at Gusto. That’s why we’re committed to building a collaborative and inclusive workplace, both physically and virtually.

What Product Management is like at Gusto:

• We’re looking for high-autonomy, entrepreneurial Product Managers to come build high-impact solutions for small businesses and their employees.
• Our Product team is lean, which means you’ll have a high degree of impact and ownership.
• We’re here to serve small and medium businesses. Gusto has a strong mission-driven culture, and we care deeply about lifting up these business owners.

About the Team:

• Our team oversees all customer-facing experiences in Gusto’s flagship Payroll product, inclusive of setup, payroll preparation, payroll submission, and historical reporting.

Here’s what you’ll do day-to-day:

• Ownership: You will have ‘full stack’ ownership of your product area, from setting the strategic vision to building and executing the roadmap across all platforms (desktop, mobile web, native mobile).
• North Star: You will define top line business goals for your area and establish leading indicators to measure incremental progress.
• Collaborate: You will drive your roadmap forward by working closely with your engineering, design, data counterparts, as well as stakeholders in marketing, sales, legal, compliance, partnerships, CX, and operations.
• Lead redesign initiatives for Gusto's payroll platform, positioning it for scalable growth and future innovation.

Here’s what we're looking for:

• 8+ years of hands-on Product Management experience.
• Experience in building and launching successful products within highly regulated industries, ensuring compliance and mitigating risk.
• Strong product discovery and analytical skills.
• Exceptional cross functional collaboration and leadership skills.
• Ability to identify emerging opportunities and industry trends, build business cases, define product vision and strategy, and create a supporting roadmap that rapidly iterates into delivering on your vision.
• Entrepreneurial spirit.
• A proven track record of leading high growth initiatives and building simple, elegant products at scale.
• Nice-to-Have: Experience in strategically integrating Artificial Intelligence to enhance customer interactions and develop innovative AI-driven product features.

If you don't think you meet all of the criteria above but still are interested in the job, please apply. Nobody checks every box, and we're looking for someone excited to join the team.

Where do PMs at Gusto work?

We have offices in Denver, San Francisco, and New York and have remote team members across the US and Canada.

Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week.

Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto.

Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic.