Principal Product Manager, Payment Acceptance & Experience Cost to Serve

Amazon; New York (NY); On-site; USD 161,000 - 280,000; Full time

Job summary

Amazon is seeking a Principal Product Manager who is dedicated to enhancing payment acceptance and experience. This role involves collaborating with various teams to develop innovative payment solutions while ensuring a high-quality customer experience. Successful candidates will demonstrate strong program management and communication skills, coupled with a relevant technical background.

Benefits

Medical, Dental, and Vision Coverage

Maternity and Parental Leave Options

Paid Time Off (PTO)

401(k) Plan

Qualifications

• 6+ years of technical product or program management experience.
• Experience owning/driving roadmap strategy and definition.
• Experience with feature delivery and tradeoffs of a product.

Responsibilities

• Product roadmap planning
• Drive cross-functional alignment with senior leaders
• Product launch, operations and analytics

Skills

Program Management

Technical Leadership

Communication

Analytical Skills

Education

Bachelor's degree

Job description

Principal Product Manager, Payment Acceptance & Experience Cost to Serve

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Description

Are you passionate about payments and customer experience? Do you have a track record of delivering on high impact business initiatives? Do you love diving deep to solve problems? Come and experience a company and team who focus on the customer first!

Description

Are you passionate about payments and customer experience? Do you have a track record of delivering on high impact business initiatives? Do you love diving deep to solve problems? Come and experience a company and team who focus on the customer first!

Our vision is to build the most trusted, intuitive, and accessible payment experience on earth. We enable new and existing shoppers anywhere in the world to pay, on and off Amazon, using their preferred payment method that works in the ways in which they are accustomed. We delight our non-shopping customers such as Sellers, developers, and internal Amazon businesses with seamless, supported experiences. We provide technology solutions that are portable and expandable across businesses, services, and points of customer interaction. We are the stewards of Amazon’s “cash register,” delivering top line growth through improved conversion, and free cash flow through lower direct costs and reducing operational overhead.

As one of the largest e-commerce companies in the world, Amazon processes billions of secure on-line transactions via a number of payment mechanisms, including credit cards, debit cards and bank payments. Amazon is known across the globe as the most trusted company on the internet.

Amazon’s Payment Acceptance and Experience organization is seeking a true product team leader, who is passionate about building consumer products that deliver value to our customers. In this role, you will be working with internal clients, engineering teams and external partners to define and innovate cost of payments solutions that can scale across the company. You will own productizing and evolving existing services to allow Amazon to enable new ways to optimize cost of payments. Additionally, you will be responsible to influence tech architecture within and outside the company to facilitate next-generation cost of payments optimization across the globe.

This role will require working with and across multiple teams and geographies. This role requires someone who has proven experience in delivery of high quality, scalable and innovative solutions. The successful candidate will have exemplary program management skills; not only in terms of process, but also in terms of communication skills and organizational agility. We like to have fun while we work, this person should too.

Key job responsibilities

Product roadmap planning

Strategic business planning

Technical architecture evaluation

Product launch, operations and analytics

Own delivery against high visibility, company-wide goals

Drive cross-functional alignment with senior leaders across Payments, Finance, Tax, Accounting, and Legal

A day in the life

Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan.

If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!

About The Team

This role will be part of the PAE Cost to Serve Product team responsible for coordinating efforts across Product, Engineering, Legal, Risk Prevention, Marketing and Data Science teams. The person in this role will focus on initiatives to optimize cost of payment across payment acceptance products.

Basic Qualifications

• Bachelor's degree
• Experience owning/driving roadmap strategy and definition
• Experience with feature delivery and tradeoffs of a product
• 6+ years of technical product or program management experience
• Experience with end to end product delivery
  
  

Preferred Qualifications

• Experience leading engineering discussions around technology decisions and strategy related to a product
• Experience in payments or fintech space, and in working with customer-facing products
  
  

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $161,900/year in our lowest geographic market up to $279,900/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.


Company - Amazon.com Services LLC

Job ID: A3003809

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Project Management, Information Technology, and Product Management

• Industries

  Software Development

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