Principal Product Manager, Growth Expansion

Gusto; Austin (TX); On-site; USD 179,000 - 224,000; Full time

Job summary

Gusto is seeking a Principal Product Manager, Growth Expansion to drive product strategies that enhance customer adoption of their business solutions. This role includes a focus on collaboration and innovation, requiring a strong background in product management and a passion for small businesses. The ideal candidate will be instrumental in developing unique digital strategies to effectively communicate product value to varied customer bases.

Qualifications

• Strong analytical and problem-solving skills.
• Experience with creating persuasive communication for businesses.
• Ability to work cross-functionally with various partners.

Responsibilities

• Own customer experiences driving awareness and adoption of products.
• Collaborate with core experiences and growth teams.
• Drive significant revenue through product differentiation.

Skills

Product Management

Analytical Skills

Collaboration

Creativity

Communication

Education

7+ years of experience in Product Management

Job description

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About Gusto

Gusto is a modern, online people platform that helps small businesses take care of their teams. On top of full-service payroll, Gusto offers health insurance, 401(k)s, expert HR, and team management tools. Today, Gusto offices in Denver, San Francisco, and New York serve more than 400,000 businesses nationwide.

About Gusto

Gusto is a modern, online people platform that helps small businesses take care of their teams. On top of full-service payroll, Gusto offers health insurance, 401(k)s, expert HR, and team management tools. Today, Gusto offices in Denver, San Francisco, and New York serve more than 400,000 businesses nationwide.

Our mission is to create a world where work empowers a better life, and it starts right here at Gusto. That’s why we’re committed to building a collaborative and inclusive workplace, both physically and virtually. Learn more about our Total Rewards philosophy.

What Product Management Is Like At Gusto

• We’re looking for high-autonomy, entrepreneurial Product Managers to come build high-impact solutions for small businesses and their employees. We believe in high-ownership Product Managers who operate like business owners - owning an entire roadmap end to end and shipping product all the way from strategy through to the nitty gritty details (some describe this kind of role as a “GM” type role).
• Our Product team is lean, which means you’ll have a high degree of impact and ownership.
• We’re here to serve small and medium businesses. Gusto has a strong mission-driven culture, and we care deeply about lifting up these business owners.
  
  

About The Role

We are seeking a seasoned Product Manager with a creative mindset to drive growth through innovative digital business strategies. This role involves creating a system that generates compelling digitally presented recommendations for our suite of approximately 20 non-payroll products, encouraging customer adoption. The ideal candidate will have the capabilities to scale a system that digitally presents compelling business arguments to small business customers across many industries and customer states.

About The Team

The Growth & Commerce team is responsible for the shared surfaces and platforms that power Gusto’s growth & primary revenue generating experiences. This includes being responsible for the acquisition flows, cross-sell & pricing experiences, as well as the infrastructure that powers pricing, invoicing and revenue communications. The team is responsible for a meaningful portion of Gusto’s overall revenue goals, and has central, shared responsibility for driving traffic to Gusto’s wide range of small business products.

Here’s What You’ll Do Day-to-day

• Ownership: Own customer experiences driving awareness, consideration and adoption of the Gusto product suite - and represent a primary revenue driver for the company
• North Star: Broad adoption of Gusto’s entrepreneurial platform suite of products across the Gusto existing customer base - driving revenue, product and strategic differentiation
• Collaborate: Tight collaboration will include the Gusto core experiences team, other growth teams and the various product teams associated with the extended product suite - including HR, payroll, compliance, fintech, time tracking & scheduling and other products to serve SMBs
  
  

Here’s What We're Looking For

• 7+ years of hands-on Product Management experience
• Intuition for the issues and economics of small businesses - as well as the ability to conceptualize and articulate SMB business strategies
• Experience with and/or intuition for creating persuasive communication for business people - beneficial if candidate has worked in a business consulting capacity
• Track record bringing creativity to the creation of digital consumer or SMB experiences
• Talent in working with design partners to bring creativity to design
• Ability to collaborate with a wide range of cross functional partners.
• Either experience or intuition around the potential for AI to change the paradigm for digital experience design
• Strong analytical and problem solving skills
  
  

Our cash compensation amount for this role is targeted at $179,000 to $224,000/yr in Denver & most major metro locations, and $210,000 to $263,000/yr for San Francisco, New York, & Seattle. Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above.

Where do PMs at Gusto work?

We have offices in Denver, San Francisco, and New York and have remote team members across the US and Canada. We are actively hiring for the following Centers of Gravity: Toronto, Canada, Atlanta, GA, Austin, TX, Chicago, IL, Denver, CO, Los Angeles, CA, Miami, FL, and Seattle, WA. Our open roles will specify on the careers page and in the job description where the position is eligible for work.

• Business Applications with Planned Wages (www.census.gov)
  
  

Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale.

Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas.

When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required.

Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto.

Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out this form and a member of our team will get in touch with you.

Gusto takes security and protection of your personal information very seriously. Please review our Fraudulent Activity Disclaimer.

Personal information collected and processed as part of your Gusto application will be subject to Gusto's Applicant Privacy Notice.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Product Management and Marketing

• Industries

  Software Development

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