Principal Product Manager, Fraud and Risk (Fully Remote)

Proof; United States; Remote; USD 150,000 - 210,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401k with 4% match

Unlimited sick leave

Unlimited vacation

Parental leave 12 weeks

Sabbatical after 5 years: 4 weeks

Professional development credit

Wellness reimbursement

Job summary

Proof is seeking a senior Product Manager to lead customer solution conversations, shape product strategy, and drive roadmaps. You will present visions to key customers and stakeholders, and work with Fraud Operations and Customer Support to address fraud cases.

With 10+ years in SaaS and 5+ years in technical product management, you’ll translate complex APIs/SDKs and data flows into actionable product plans, collaborating across teams to deliver customer value and business impact.

Qualifications

• 10+ years in software development with SaaS, startup, B2B/B2C experience.
• 5+ years in technical product management.
• 3+ years with design thinking methodology.
• Strong knowledge of APIs, SDKs, and data flows.

Responsibilities

• Lead customer solution conversations to unlock activation and gather product insights.
• Build understanding of customer and agent intersections to drive product strategy.
• Create product vision and roadmaps, present to key customers and stakeholders.
• Partner with Fraud Operations and Customer Support to respond to fraud cases.

Skills

SaaS development

Technical product management

Design thinking

APIs/SDKs

Data flows

Job description

• Lead customer solution conversations to unlock activation and gather product insights.
• Build understanding of customer and agent intersections to drive product strategy.
• Create product vision and roadmaps, present to key customers and stakeholders.
• Partner with Fraud Operations and Customer Support to respond to fraud cases.

Qualifications:

• 10+ years in software development with SaaS, startup, B2B/B2C experience.
• 5+ years in technical product management.
• 3+ years with design thinking methodology.
• Strong knowledge of APIs, SDKs, and technical topics like object model and data flows.
• Medical, dental, and vision benefits.
• 401k Plan with a 4% match from hire date.
• Unlimited sick and vacation time.
• 12 weeks paid parental leave, 4-week sabbatical after 5 years.
• Professional development credit and monthly wellness reimbursement.

About Proof:

• We break through barriers with passion and perseverance.
• We embrace responsibility and solve problems with a 'Yes before no' attitude.
• We act with integrity and are honest and transparent.
• We strive for excellence, iterate, learn, and grow together.

Proof

Proof is the world's first identity-assured transaction management platform, digitizing trust for critical transactions. With roots from Notarize, it's a mid-sized company with a culture focused on innovation, integrity, and playing to win.