Principal Product Manager, Fraud and Risk

Royper Royco LLC; United States; Remote; USD 200,000 - 260,000; Full time

Benefits offered by this job

Equity

Medical, dental, and vision insurance

Life insurance and disability

401(k) with 4% match

Unlimited PTO

14 paid holidays

Paid parental leave

Sabbatical after 5 years

Meal/grubhub stipend

Work-from-home stipend

Professional development allowance

Wellness reimbursement

Job summary

Royper Royco LLC is seeking a Principal Product Manager for Fraud and Risk in the United States. You will own the vision, strategy, and roadmap for fraud investigation and risk prediction tools, leading cross-functional teams to deliver innovative solutions that protect users and businesses.

You will engage customers and industry stakeholders to identify trends, drive go-to-market initiatives, and explore technologies like PKI and real-time analytics.

Qualifications

• 10+ years of software development experience in SaaS, startup, B2B and B2C environments.
• At least 5 years of experience in technical product management with a track record of delivering complex software products.
• 3+ years applying design thinking methodologies to product development.
• Experience building fraud prevention, cybersecurity, identity verification, or risk management products.
• Strong product management expertise including vision, planning, roadmaps, and execution.
• Solid understanding of APIs and SDKs, and ability to lead engineering discussions on data flows and architectures.
• Experience with PKI or real-time analytics is desirable.
• Willingness to travel occasionally.

Responsibilities

• Own the product vision, strategy, and roadmap for fraud investigation and risk prediction solutions.
• Lead customer conversations to support adoption, activation, and insights.
• Develop understanding of customer workflows and industry challenges to inform product decisions.
• Synthesize feedback, market trends, and data-driven insights to make strategic decisions.
• Define and communicate roadmaps and recommendations to stakeholders.
• Build alignment across cross-functional teams for successful execution.
• Provide progress updates and strategic recommendations to senior leadership.
• Collaborate with teams to optimize onboarding of notaries and trusted agents.
• Shape go-to-market strategies to increase engagement within the trusted agent network.
• Partner with fraud operations and customer support to improve platform capabilities.

Skills

Product management

Strategic planning

Roadmap prioritization

Execution

Stakeholder influence

Communication skills

Customer orientation

Ambiguity navigation

Cross-functional leadership

Technical understanding

Education

Bachelor's degree in a technical field

Tools

APIs & SDKs

PKI

Real-time analytics

Job description

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Principal Product Manager, Fraud and Risk based in the United States.

As Principal Product Manager, you will lead the vision, strategy, and development of innovative fraud prevention and risk management solutions designed to protect businesses and consumers from identity theft, forgery, and impersonation. You will take ownership of a key product area, shaping advanced investigative tools and data-driven risk prediction capabilities. Working closely with engineering, data science, design, and cross-functional teams, you will translate complex customer challenges into impactful product solutions.

You will also engage directly with customers and industry stakeholders to identify emerging fraud trends and uncover new opportunities. This role offers the opportunity to influence product and business strategy, drive go-to-market initiatives, and introduce innovative technologies in a highly dynamic environment. As a senior individual contributor, you will have significant autonomy and visibility, reporting directly to the VP of Product.

Accountabilities:

• Own the product vision, strategy, and roadmap for fraud investigation and risk prediction solutions, ensuring alignment with business objectives and customer needs.
• Lead customer conversations and solution discovery sessions to support product adoption, improve activation, and gather actionable insights.
• Develop a deep understanding of customer workflows, trusted agent networks, and industry-specific challenges to inform product decisions.
• Make strategic product and business decisions in ambiguous environments by synthesizing customer feedback, market trends, and data-driven insights.
• Define and communicate product roadmaps, strategic priorities, and recommendations to customers, executives, and internal stakeholders.
• Build alignment across engineering, design, data science, operations, sales, customer success, and solutions teams to ensure successful product execution.
• Provide regular progress updates, action plans, and strategic recommendations to senior leadership.
• Collaborate with operations teams to optimize the onboarding experience for new notaries and trusted agents.
• Work with strategy teams to identify new business opportunities, develop innovative business models, and create revenue opportunities for agents.
• Shape go-to-market strategies that increase engagement and strengthen the community within the trusted agent network.
• Partner with fraud operations and customer support teams to investigate fraud cases and establish continuous feedback loops that improve platform capabilities.
• Explore and introduce emerging technologies, including machine learning, computer vision, Public Key Infrastructure (PKI), and real-time analytics.
• Translate product requirements into clear functional specifications, prioritize engineering roadmaps, troubleshoot customer issues, and oversee multiple software development initiatives.
• Drive continuous product improvement while supporting the broader mission of building secure and reliable digital transactions.

Requirements:

• 10+ years of experience in software development, ideally combining SaaS, startup, B2B, and B2C environments.
• At least 5 years of experience in technical product management, with a proven track record of delivering complex software products.
• 3+ years of experience applying design thinking methodologies to product development.
• Demonstrated experience building fraud prevention, cybersecurity, identity verification, or risk management products.
• Strong product management expertise, including product vision development, strategic planning, roadmap prioritization, and execution.
• Solid technical understanding of APIs and SDKs, with the ability to lead engineering discussions around information architecture, object models, and data flows.
• Experience with platform products, marketplaces, PKI, or real-time analytics is highly desirable.
• Previous experience working with digital documents or electronic signature solutions is a plus.
• Ability to influence stakeholders, negotiate priorities, build consensus, and drive results across cross-functional teams.
• Excellent communication and presentation skills, including the ability to engage confidently with executive audiences.
• Ability to explain complex technical and business concepts clearly to diverse audiences.
• Strong customer orientation and a genuine passion for building intuitive, high-quality user experiences.
• Comfortable navigating ambiguity, evaluating multiple possible solutions, and making sound decisions with incomplete information.
• Strong interpersonal skills, with the ability to manage competing perspectives, encourage collaboration, and influence outcomes.
• Innovative and forward-thinking mindset, with the ability to anticipate emerging challenges and identify opportunities before they arise.
• A technical degree is considered an advantage.
• Willingness to travel occasionally for company events, team gatherings, industry conferences, and customer or partner meetings.
• Annual compensation: Expected total cash compensation ranging from $200,000 to $260,000, depending on experience, qualifications, skills, and location.
• Equity as part of the overall compensation package.
• Comprehensive medical, dental, and vision insurance.
• Life insurance and short- and long-term disability coverage.
• 401(k) retirement plan with a 4% employer match, starting on the date of hire.
• Unlimited paid sick and vacation time.
• 14 paid company holidays annually.
• 12 weeks of paid parental leave.
• A four-week paid sabbatical after five years of continuous full-time employment.
• Health Reimbursement Arrangements covering fertility and gender affirmation services.
• Monthly Grubhub credit for meals.
• Monthly work-from-home stipend.
• Professional development allowance to support continuous learning and career growth.
• Monthly wellness reimbursement.
• Occasional opportunities to connect in person through company summits, team gatherings, and industry events.