Principal Product Manager - Digital Platform

Humana; United States; Remote; USD 150,000 - 207,000; Full time

Job summary

A leading healthcare company seeks a Principal Product Manager to lead product development in their Digital Platform team, driving eCommerce initiatives for Medicare Advantage. The role demands strategic vision, strong leadership, and an understanding of user needs, requiring over 10 years of experience.

Benefits

Medical, dental, and vision benefits

401(k) retirement savings plan

Generous paid time off

Short-term and long-term disability

Life insurance

Qualifications

• Natural leadership instincts with demonstrated ability to deliver and innovate.
• Ability to work well with users, engineers, and partner teams.
• Excellent written and verbal communication skills.

Responsibilities

• Develop the vision and roadmap for the platform and capabilities.
• Provide strategic thought-leadership in Product Management.
• Assess impact and collaborate on building business cases.

Skills

Leadership

Communication

Analytical Thinking

User Experience Design

Strategic Planning

Education

10+ years of product management experience

Technical product experience

Job description

Principal Product Manager - Digital Platform

Become a part of our caring community and help us put health first

We are building experiences to advance the industry in how digital can be used to drive customer acquisition in the Medicare Advantage space. We are aggressively driving new digital capabilities, new ways of working, and employing next-gen technology to revolutionize how Medicare Advantage is sold. This role is part of this expanding Digital organization and will be critical in our growth plans. The Principal Product Manager Leads all phases of the product life cycle, from inception to introduction into the marketplace, by developing products to meet specific customer needs and achieve specific cost and success outcomes. Works with senior executives to develop and drive segment or enterprise-wide functional strategies.

Become a part of our caring community and help us put health first

We are building experiences to advance the industry in how digital can be used to drive customer acquisition in the Medicare Advantage space. We are aggressively driving new digital capabilities, new ways of working, and employing next-gen technology to revolutionize how Medicare Advantage is sold. This role is part of this expanding Digital organization and will be critical in our growth plans. The Principal Product Manager Leads all phases of the product life cycle, from inception to introduction into the marketplace, by developing products to meet specific customer needs and achieve specific cost and success outcomes. Works with senior executives to develop and drive segment or enterprise-wide functional strategies.

Key Responsibilities:

• Develop the vision and roadmap for the platform and capabilities for this exciting new product, including functionality, performance, results criteria, evolution, and lifecycle, all towards innovatively and aggressively growing our eCommerce acquisition channel.

• Provide strategic thought-leadership as a subject matter expert within Enterprise Growth and with partner organizations in the enterprise, on approaches to best-practices in Product Management. Be a leader in how Product Management at the company should be done.

• Assess the business and consumer impact of various options and collaborate with the engineering, design, marketing, and sales teams to build business cases, requirements/services, and determine the best prioritization, technical implementation method, and schedule.

• Establish hypotheses that enable our eCommerce channel to test, learn, and iterate with high speed, enabling supercharged business growth.

• Establish success measures/product/feature KPIs and maintain a deep understanding of the needs and goals of consumers and business to develop requirements, data and features needed to deliver on a best-in-class digital experience.

• Proven ability to lead cross-functional teams through influence versus direct management; excellent interpersonal skills.

• Leverage User Experience Design Thinking and Agile Methodology to deliver and create an intuitive product experience.

• Structure and lead meetings, clearly communicate expectations, and ensure that stakeholders are adequately updated on progress and milestones

Required Skills

Curiosity and Empathy

Curiosity and a human-centered approach will drive the Product Manager to find relevant data and turn it into information that can help improve their products. They will be consumer-obsessed and driven to have proven solutions to consumer problems before adding work to the product roadmap.

Commercially focused

The Principal Product Manager will have a strong commercial focus, finding the intersection of customer desires, value to the business, and technology feasibility, with the primary goal of growing the insurance eCommerce business.

Strategic planning

The Principal Product Manager needs the ability to see the big picture, then use that ability to set plans and goals for their cross-functional team. The ideal candidate will have the ability to navigate through disruptive technologies, new competitors and fast-changing customer expectations to create a product strategy that is backed by data and consumer needs. The Product Manager will also create the strategic plan that is required to execute on the strategic vision.

Value Determination and Prioritization

The Principal Product Manager will have excellent skills at assessing value and understanding feasibility to determine how to sequence the product roadmap. This includes prioritization at multiple altitudes including epic, feature and story roadmaps and backlogs.

Data Obsessed

Digital product managers have an advantage over product managers who oversee physical products. They can track how people use their products and learn what’s working and what isn’t. Digital product managers must become skilled at reading and interpreting these product analytics. Because they must leverage these insights into the ability to improve their products.

Communication

Communication is a key skillset needed in the Principal Product Manager role. The person must be able to story-tell both orally and in written form so the audience is clear on the needs, message and importance of the digital work. Demonstrating these skills involves conveying information in a simple, easy to understand manner without losing the core message.

Use your skills to make an impact

Qualifications

• Natural leadership instincts with demonstrated ability to deliver, innovate, and influence in a complex environment

• 10+ years of product management experience, with technical product experience preferred

• Deep user empathy and strong user experience sensibilities

• Ability to work well with designers, engineers, and other partner teams across the enterpirse

• An entrepreneurial work style, you're a self-starter

• Excellent written and verbal communication skills

• Ability to facilitate collaborative decision-making in a workshop setting

• An analytical and metrics-driven work style

• Digital experience (web, mobile, social and ecommerce) is required

• Comfort in a fast-paced and dynamic environment

Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.$150,000 - $206,300 per yearThis job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.Application Deadline: 07-03-2025

About us

Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

About the company

Humana looks at every facet of your life and works with you to create a path to health that fits your unique needs

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