Principal Product Manager - B2B

TheRecruitme; United States; On-site; USD 120,000 - 150,000; Full time

Job summary

A leading tech company is seeking a Principal Product Manager to shape their Experience Management Platform. This remote role demands expertise in product management, innovation, and collaboration across teams. Ideal candidates will have over 5 years of experience, a strong customer-first mindset, and knowledge of Agile methodologies. Join a company focused on delivering market-leading features.

Qualifications

• 5+ years in product management with senior leadership experience.
• Proven track record from concept to launch.
• Ability to translate feedback into product solutions.

Responsibilities

• Define the product vision and roadmap aligned with goals.
• Conduct customer research and feedback analysis.
• Lead development and launch of key product features.
• Leverage data for product performance analysis.
• Mentor other product managers and stakeholders.

Skills

Product lifecycle management

Customer-centric mindset

Agile methodologies

Exceptional communication

Analytical skills

Tools

JIRA

Confluence

Job description

About the Role

As the Principal Product Manager, you will be pivotal in shaping the vision, strategy, and execution of Company's Experience Management Platform. You will drive product innovation, develop solutions that align with customer needs, and collaborate with cross‑functional teams to ensure the delivery of high‑quality, market‑leading features. This senior role requires deep product management expertise, strategic thinking, and a customer‑first mindset. Location: Remote

Key Responsibilities

• Product Strategy & Vision
  Define and own the product vision and roadmap for Company's core offerings, ensuring alignment with the company's overall business goals. Identify emerging market trends, customer needs, and competitive opportunities to shape Company's product portfolio and drive innovation. Collaborate closely with leadership to prioritize investments and allocate resources effectively.
• Customer-Centric Development
  Serve as the voice of the customer by conducting research, gathering feedback, and deeply understanding client pain points, business goals, and opportunities. Create solutions that deliver measurable value to customers, helping them improve their customer experience, reputation management, and business performance.
• Execution & Delivery
  Lead the development and launch of key product features, ensuring timely delivery and exceptional quality. Collaborate with engineering, design, marketing, and customer success teams to execute the roadmap and define go‑to‑market strategies. Define detailed product requirements, user stories, and acceptance criteria to guide development.
• Data-Driven Decision Making
  Leverage data and analytics to measure product performance, identify opportunities for improvement, and drive decision‑making. Define and track key performance indicators (KPIs) to evaluate product success and user satisfaction.
• Leadership & Mentorship
  Serve as a mentor to other product managers, fostering a culture of excellence, collaboration, and continuous improvement. Influence stakeholders at all levels to gain alignment and drive the successful adoption of product initiatives.

Qualifications

• Must-Have Skills and Experience
  5+ years of experience in product management, with at least 3 years in a senior product management or leadership role. Proven track record of managing the entire product lifecycle, from concept to launch and ongoing optimization. Strong customer-centric mindset with the ability to translate customer feedback into impactful product solutions. Exceptional communication and collaboration skills, with experience influencing stakeholders across all levels of an organization. Expertise in Agile development methodologies and tools (e.g., JIRA, Confluence). Solid analytical skills, with the ability to leverage data to inform decision-making and drive product improvements.
• Preferred Qualifications
  Experience in B2B SaaS, CX tools, reputation management, or survey platforms. Familiarity with integrations into CRM platforms, social media, and analytics tools. Hands-on experience with AI/ML-powered product features, especially in customer experience, SEO, and sentiment analysis. Previous experience scaling products and teams in a high-growth environment.