Principal Product Manager

Alianza; Pleasant Grove (UT); Hybrid; USD 150,000 - 210,000; Full time

Job summary

Alianza seeks a Principal Product Manager to lead the strategy and roadmap for EMU and the Experience Provider Platform within the Intelligent Communications Fabric. This role shapes how EMU capabilities are packaged and delivered as part of Alianza's platform, guiding integration with Broadsource and ongoing partner engagements.

You will own northbound APIs for Experience Partners, define a consent engine initiative for 2027, and align design with OpenFGA-based permissions and data privacy

Qualifications

• 7+ years of product management experience with API-first or platform products.
• Experience productizing a newly acquired/inherited product.
• Proven track record shipping partner- or developer-facing APIs.
• Comfortable operating in ambiguity and building structure where none exists.
• Strong cross-functional collaboration with engineering, legal, and commercial teams.

Responsibilities

• Own EMU product strategy and roadmap post-acquisition, integrated into Alianza's ICF.
• Define and prioritize EMU modules into a real-use-case driven roadmap.
• Lead the northbound Experience Partner API roadmap and consent engine initiatives for 2027.
• Collaborate with engineering, legal, and commercial teams to align design with privacy and permissions frameworks.

Skills

API-first product

Platform product

Roadmap development

Cross-functional collaboration

Ambiguity management

Tools

OpenFGA

Job description

Principal Product Manager, EMU & Experience Provider Platform

Alianza recently acquired Broadsource, bringing EMU (Extract, Manipulate, Update), an 18-module orchestration and configuration suite, into the Alianza portfolio. This role owns the strategy and roadmap for the EMU product set as it is integrated into Alianza's Intelligent Communications Fabric (ICF), and shares ownership of the technical foundation that lets external Experience Partners (EPs) build on Alianza's platform, including the EP-facing API surface and a consent engine planned for 2027.

The person in this role is expected to bring structure and a well-informed point of view to both areas, in close partnership with engineering, legal, and the commercial team.

Key Responsibilities

EMU Product Strategy and Roadmap

• Own the go-forward strategy for the EMU product suite following the Broadsource acquisition, shaping how its capabilities are packaged and delivered within Alianza's platform.
• Translate EMU's 18 modules into a prioritized roadmap that reflects real Alianza use cases, distinguishing Broadsource's stated value from Alianza-validated value at each step.
• Resolve overlap and sequencing questions between EMU and existing Alianza tools that touch similar ground (for example, LEC for professional services migrations and Metamon for Core configuration extraction).
• Define how EMU supports the ICF story, including its role as an OSS/BSS change-velocity layer and any tactical bridging value while ICF itself matures.
• Partner with commercial and Advantage program stakeholders on packaging and pricing for EMU-derived capabilities.

Experience Provider API and Consent Engine

• Own the roadmap for northbound APIs that Experience Partners use to integrate with Alianza's platform, in partnership with the API architecture PM.
• Scope and lead the consent engine initiative targeted for 2027, defining how end-user and account-level consent is captured, stored, and enforced across EP integrations.
• Align consent engine design with Alianza's existing permissions architecture (OpenFGA-based) and with applicable data privacy requirements.
• Work with engineering to evaluate build, partner, and license options where EMU or third-party capability can accelerate EP API delivery.

Cross-Functional and Organizational

• Partner closely with engineering leadership on technical feasibility and sequencing across EMU and the EP API surface.
• Coordinate with legal on consent, data privacy, and IP questions arising from EMU integration and the consent engine.
• Contribute to and improve the frameworks the broader product team uses for partner enablement.
• Represent EMU and the EP platform in relevant external partner and developer conversations.

Qualifications

Required

• 7+ years of product management experience, including meaningful time owning API-first or platform products.
• Experience taking a newly acquired or newly inherited product through a productization or build-vs-buy-vs-integrate decision.
• Demonstrated experience defining and shipping partner- or developer-facing APIs.
• Comfortable operating with ambiguity and building structure (roadmaps, frameworks, pipelines) where it does not yet exist.
• Strong cross-functional collaboration skills, particularly with engineering, legal, and commercial teams.
• Voice or telecom domain expertise is not required. Alianza will support ramp-up on voice architecture (ICF, Core, Fusion, Loom) for a strong API-background candidate.

Preferred

• Background in UCaaS, CPaaS, or other large-scale distributed cloud communications platforms.
• Experience with consent, privacy, or permissions systems (for example, OpenFGA or comparable authorization frameworks).
• Experience integrating a product following a merger or acquisition.
• Prior experience at a startup or scale-up building platform or partner-facing products.

Working Model

This is a flexible position, open to candidates in the United States. The role requires periodic travel to Alianza headquarters and to key partner sites as needed for EMU integration work and Experience Partner engagements.