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Join a forward-thinking company as a Principal Product Designer, where you’ll shape user experiences for mobile-first and AI-powered solutions. This role offers the chance to lead design initiatives, collaborate with cross-functional teams, and create compelling designs that resonate with users. Your expertise in user-centered design and tools like Figma will be pivotal in crafting intuitive interfaces and enhancing the overall product vision. If you’re passionate about creating inclusive and impactful designs, this opportunity is perfect for you to make a significant difference in the tech landscape.
Salesforce UX is hiring a Principal Product Designer to join the Mobile team. Salesforce Mobile is the platform for mobile-first and AI-powered B2C, B2B, and B2E experiences. Our teams seamlessly integrate AI into everyday mobile experiences focused on the end-user. We empower customers and partners to build and deploy consumer-grade, intelligent mobile solutions quickly and easily.
In this role, you’ll have an opportunity to shape the user experience in ways that solve meaningful problems and look broadly across our product portfolio. You’ll lead the charge in crafting and articulating the product vision in collaboration with your fellow designers and partners and in line with clear goals and rationales – leveraging expert visualization skills, thought leadership, and empathy. You’ll work with our latest design system while helping to define and scale our mobile design system, and build and test components and patterns iteratively and with the speed of innovation. From concept to final mockup, you’ll shape the user experience through storyboards, journey maps, wireframes, prototypes, and more — translating ideas into clear, compelling designs.
Experience/Skills Required
7+ years of experience designing and delivering products from start to finish as part of a cross-functional team
Experience designing native mobile and web applications
Deep understanding of user-centered design methods and best practices
Demonstrated desire to continually improve on processes
The ability to thrive in a fast-paced, collaborative, agile environment while producing great design work on tight deadlines
The ability to explore ideas, persuade others, and build consensus on fast-moving projects with varying degrees of ambiguity
Self-motivation; ability to produce results both independently and as part of a team
Strong communication and active listening skills, with an ability to build and develop close, trusting relationships
Experience using multiple approaches, including analytics and user research, to drive decisions and develop product iterations
Ability to distill and reframe problems, then define a framework for resolution, generating clear, elegant solutions for complex challenges
Systems thinking; ability to step back and see a project’s larger ecosystem, with a focus on solutions that improve not just one feature but the entire user flow
Demonstrated behaviors, attitudes, actions, and judgments that inspire employees to follow and other leaders to trust
Expert knowledge of current design tools such as Figma, along with an ability to quickly learn new tools as they emerge
Experience developing software that is global in reach, universal in design, and designed for users of multiple languages and abilities
Experience designing and thinking in design systems, not just single-purpose apps
An internal compass that points toward ethics and equality, and the conviction to speak up when we veer off course
BA/BS or MA/MS in a design-related field, or equivalent experience
Responsibilities
Using documentation, reviews, and presentations, communicate clear and compelling ideas to a wide range of key stakeholders
Serve as a bridge connecting design, product, engineering, and marketing teams
Work closely with product owners, engineers, and user research to create a vision for the product area
Oversee multiple web and mobile application features, interfaces, and experiences
Create designs that adhere to and extend the existing style guide
Generate detailed final design specs that inspire accurate developer builds
Work with developers and quality experts to deliver a polished final product
Promote and educate others on new interface guidelines and design patterns
Mentor new design staff
Set the vision for a product’s creative identity, articulate it clearly and convincingly, and guide the team through its implementation
Creates inclusive designs for all users. Advocates for accessibility, encouraging product and engineering management to prioritize accessible features and bug fixes
Our teams craft Salesforce’s enterprise and consumer products, create new design patterns and guidelines, and partner with cross-disciplinary teams to bring human-centered experiences to life. These roles are an opportunity to solve meaningful problems at scale, design for inclusivity and accessibility, and make life better for our users and customers.
You’ll build our product and feature vision by leveraging your skills in visualization, influence, and empathy. You’ll collaborate closely with product and technology partners as a key stakeholder in our release roadmap. You’ll immerse yourself in the end-to-end experience of your work, creating a variety of design artifacts to communicate ideas and direction. Ultimately, you’ll make products people love to use—tools that make a salesperson’s day more productive, a marketer’s campaign more powerful, and a developer’s app more feature-rich.
If you want to use your UX skills to inspire teams, create amazing experiences, and transform the way business gets done, we would love for you to join us!
Please submit a résumé with links to your portfolio. Submissions without portfolios or work samples will not be considered.