Principal Product Designer, AI & Innovation

Gen Digital Inc.

Mountain View (CA)

On-site

USD 200,000 - 240,000

Full time

3 days ago

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Job summary

Gen Digital Inc. is seeking a Principal Product Designer to lead end-to-end design for AI & Innovation initiatives, onsite in Mountain View, CA.

You will shape intuitive, trustworthy experiences across AI-powered browsers and agentic apps, establishing reusable patterns and a shared design language. You will collaborate with product, engineering, research, and marketing teams, using AI-assisted tools to accelerate learning and design velocity while aligning with Gen's design system across

Qualifications

7+ years of experience in product and UX design.
Portfolio of shipped consumer web or software products.
Experience with AI-powered, conversational, or agentic experiences is a strong plus.
Advanced end-to-end product design across strategy, UX, interaction, visual design, and prototyping.
Proficiency in Figma and modern prototyping tools; familiarity with AI-assisted design workflows.
Ability to work within and evolve a mature design system across products and surfaces.

Responsibilities

Lead end-to-end product design for AI & Innovation initiatives, from framing to launch and iteration.
Design intuitive, trustworthy experiences for AI-powered browsers, agentic apps, and emerging products.
Establish reusable patterns and a shared design language across the portfolio.
Frame problems with low-fidelity concepts and prototypes to enable fast learning.
Collaborate with product, engineering, research, and business stakeholders to translate opportunities into polished experiences.
Partner with marketing and customer experience on launch experiences and touchpoints.
Use AI-assisted design tools and generative prototyping to increase velocity and explore options.
Maintain consistency with Gen's design system across surfaces.
Validate decisions with research, usability testing, and customer insights.
Communicate rationale and tradeoffs clearly to stakeholders.

Skills

End-to-end product design

Portfolio of shipped products

Collaboration & communication

AI-powered/agentic experiences

Figma proficiency

Education

Bachelor's degree in Design / HCI

Tools

Figma

AI-assisted design tools

Generative prototyping

Job description

Gen Digital Inc. is hiring a Principal Product Designer to lead end-to-end design for AI & Innovation initiatives, onsite in Mountain View, CA.

Responsibilities

Lead end-to-end product design for high-impact initiatives across the AI & Innovation portfolio, from framing and concept through launch, learning, and iteration, stepping into direct ownership when needed.
Design intuitive, trustworthy experiences for AI-powered browsers, agentic apps, and other emerging products, including navigation, agent behavior, conversational flows, onboarding, and key moments when AI takes action for users.
Establish reusable product patterns, principles, and a shared design language across the portfolio to accelerate learning from one product to the next.
Bring clarity to ambiguous problems using strong framing, low-fidelity concepts, prototypes, and experiments to build shared understanding and enable fast learning.
Partner with product, engineering, research, and business stakeholders to translate complex opportunities into clear, polished, production-ready experiences.
Collaborate with marketing and customer experience partners on launch experiences and customer-facing touchpoints across the portfolio.
Use AI-assisted design tools and generative prototyping to increase design velocity, explore more possibilities, and help the team learn faster.
Maintain consistency with Gen's design system while evolving patterns for browser, agentic, and AI-first interactions across multiple surfaces.
Validate decisions and improve experiences using research, usability testing, product data, and direct customer insight for diverse consumer audiences.
Set a high bar for design quality by clearly communicating rationale, tradeoffs, and decisions, and providing thoughtful feedback that helps designers and partners do their best work.

Requirements

Bachelor's degree in Design, Human-Computer Interaction, or a related field (equivalent practical experience considered).
7+ years of experience in product and UX design, with a track record shipping high-quality consumer web or software products; experience with browsers, AI-powered, conversational, or agentic experiences is a strong plus.
Advanced end-to-end product design capability across strategy, UX, interaction, visual design, and prototyping, with a portfolio showing shipped consumer products and meaningful product impact.
Advanced proficiency in Figma and modern design or prototyping tools, plus curiosity and fluency with AI-assisted design tools and workflows.
Experience designing clear, trustworthy, human-centered interactions for AI, automation, permissions, or systems that act on a user’s behalf.
Ability to work within and evolve a mature design system across products and surfaces, with judgment on when a new pattern or approach is needed.
Comfort in fast-moving, ambiguous environments, making sound decisions across concurrent initiatives while shifting between deep ownership and portfolio-level support.
Strong collaboration, facilitation, and communication skills, able to influence product direction and align senior cross-functional partners.
Senior, self-directed designer who can independently lead a complex product or initiative and also raise the quality and effectiveness of the broader design team.
Passion for building trustworthy, human-centered AI experiences that are useful, understandable, and respectful of everyday consumers.
Comfort with undefined problems and evolving priorities, including the reality that some promising work becomes learning rather than a shipped product.
Generous design partner who shares context, mentors through craft and critique, and supports a culture of high standards, experimentation, and continuous learning.